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1 review from our car dealer reviews community
Leave a review for Kirby Commercials
Leave a review

1 review from our car dealer reviews community

Leave a review for Kirby Commercials
Leave a review
"great till something goes wrong"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car that developed a serious gearbox fault 6 days later- tried to reject the car under my consumer rights but the dealer refuses to believe that such rights exist-he demanded that I return the car at my cost (it was un driveable) so he could fix it "on the cheap". This I declined and the car has now cost me over £1k in repairs and is still not fixed. When I first complained the dealer replied "well - welcome to the world of land rover ownership" AVOID.

Rob kirby from Kirby Commercials in response to great till something goes wrong

We asked you to bring the 2004 Range Rover v8 petrol back to us so that we could look at getting it fixed for you but you refused to bring it back to us You didn't want to return the car as you said you loved it and you said 'it was like learning to drive again' you even offered to pay half towards the repair but you demanded i have the car collected or give you authorisation to drive it we strongly advised you not to drive the car as it could cause more damage The law states that you have to bring the car back to us at your expense we asked you to bring the car back but you refused to, We have no objection about getting a poor review, we just wish it was honest, fair and left by someone that used their real name CHRIS JOHN is not the name you gave us to put on the invoice when you purchased the car **We have been here for over 40 years and have many happy customers when a customer calls us with a problem we kindly ask them to bring the vehicle back and we can look at getting it fixed if the customer refuses to bring the vehicle back then this makes it very difficult to look at fixing said vehicle**

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Dealership Information

Kirby Commercials is an Independent dealership that is based in Birmingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1 reviews1 out of 5 stars — Rated Terrible
Excellent
0
Very Good
0
Average
0
Poor
0
Terrible
1

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    Contact Information

    Address

    Kirby Commercials
    1 Alcester Road
    Birmingham
    B48 7HX

    Get in touch

    07831 749994
    http://www.kirbycommercials.co.uk

    Opening times

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    Dealership Statistics

    0%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Kirby Commercials

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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