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Had a brilliant day choosing my car from Lancers of Beckenham! I was greated by Theo. He was very helpful! I part exchanged my car on Monday. Theo even managed to get the MOT done on the same day so I can drive away. Couldn’t fault the service I was given. Would definitely be going there again next time I want to change my vehicle and would recommend to my friends and family.
Reviewer has confirmed their email address
Theo from Lancers Of Beckenham in response to Outstanding servixe
Dear Sylvia, Thank you for your very kind review and for 5 stars! we are very happy that you are enjoying your new Toyota Yaris automatic. We work hard to offer a good service and it's all worth while when we receive reviews like this. Best wishes Theo&Richard.
We bought a great car from them, both Richard and Theo were very helpful during the buying process and we were given the personal touch, would recommend
Theo from Lancers Of Beckenham in response to Good reliable dealership
Dear Andrew, Thank you very much for your kind review and for the 5 stars! We hope that you are enjoying your Ford Focus and thank you for your recent recommendation. Kind regards Theo & Richard.
I would like to thank Richard and Theo for providing me with a great car. The service and detail explained to me about the car was second to none, thank you
Richard from Lancers Of Beckenham in response to Excellent service and professionalism
Dear Arte, Thank you for taking the time to leave us a customer review and thank you for the 5 stars! We hope that you are enjoying your new car. Thank you for your recent recommendation. Kind regards Richard & Theo
Travelled a long distance to view a car at Lancers of Beckenham, called day before hand to go through finance and called again 60 minutes before arrival, arrived ready to buy car, which was still on forecourt, to be told it's been sold 5 minutes before I arrived! Waste of my time and very poor customer service!!
Lancers of Beckenham from Lancers Of Beckenham in response to Time wasters
Dear Sarah, we are so disappointed to have received this review because we feel that we have done nothing wrong. As a business it would be very impractical for us to hold cars without a deposit. We do receive many sales inquires but not all convert into sales, therefore I hope that you do understand our policy. If an agreement had been made to hold the car for you we would have removed it from sale, but no agreement had been made. We do apologise for any inconvenience caused. We have worked hard for the past 18 years to earn our excellent reputation.
Sarah Jones in response to Time wasters
You seem to be very hard on the garage as you didn't pay a deposit to hold the car, so why would they keep it for sale until you arrive. What if you didn't like a feature on the car and they missed an opportunity earlier to sell it, have you considered that?
Just bought a car from Lancers of Beckenham. Richard was most helpful and sorted everything out for us. This is the second car we have bought from them and we are very satisfied with the service and the car.
I went in looking for something cost effective to drive at the weekends and Richard really sorted me out, the whole process was done and dusted in a few days and the car does the job. it was a pleasure doing business with them.
Reviewer has confirmed their email address
Richard from Lancers Of Beckenham in response to thanks to richard at lancers of beckenham
Dear Jonathan, Thank you for your very kind review and for the 5 stars! We hope that you are enjoying your new car. Kind regards Richard & Theo
Initially I was very happy with Lancers of Beckenham and although the car was good, I had a problem with them since. They have not done what they said they would and due to this I would not recommend them
Reviewer has confirmed their email address
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1999
| Excellent | 35 | |
| Very Good | 1 | |
| Average | 0 | |
| Poor | 1 | |
| Terrible | 0 |
Lancers Of Beckenham
292 Croydon Road
Beckenham
Greater London
BR3 4DA
| Mon | 10.00 - 17.00 |
| Tue | 10.00 - 17.00 |
| Wed | 10.00 - 17.00 |
| Thu | 10.00 - 17.00 |
| Fri | 10.00 - 17.00 |
| Sat | 10.00 - 15.00 |
| Sun | Closed |
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