Staff from Langdon Hills Motor Company in response to AVOID

First i never laught on phone but your husband was shounting and screming so he was thinking i was laughing, second , i told you im new owner is nothing to do with me but im gonna come get your car fix it and bring it back to you your husband told me he need to speak to his wife and get back to us, so we say we come pick up your car fix it from our pocket and bring it back to you but he told me why the garage im using they are good guys i told him in not saying nothing bad about them but ive got my own garage after he say he need to ask his wife and ill get back to you he never got back to us jus with a long sms from legal advice which i offer him my help but he refused me, when we first spoke on the phone and txt you told us is 415 to fix it after u came back with 500£ which is something funny once 415£ after 500£. In my conversation and im my sms was only help and good behaviour but from you nothing same just swearing and shouting. He start offending me and shouting on me and threating me because he has a barister friend. This is your husband sms on whats app to me. What about the email?1) The text was sent on the same number as I have just spoken to you on. Its not a problem we will sort this out in court. Happy to take it down this line as I have a Barrister friend. 2) It has cost us at least £500 so far 3)Okay sorry £415 I was generalising.

Lisa in response to Avoid

Hi in response to your review of Langdon Hills Motors. Absolutely totally agree with you they are untrustworthy “sales people” and after reading the reviews of others I am so surprised they are still being allowed to trade. My son had some money left to him by his nan and had been waiting to find a car in his price range, he wanted to use a dealer to ensure that he got a good service and reliability, he found at LH motors. Spent most of his money on the car, with “Dave” ensuring us that all the issues would be sorted, car would be serviced and it would be cleaned ready for delivery. We received the car and all seemed ok drove it for a week and then the internal heater stopped working. Phoned LH and was told to go to a garage get the work done and then claim back from the warranty. Yep you guessed it warranty not worth the paper it’s written on. Went back to garage only to be told that the car needed £415+ works done (reputable garage used it for years) phoned LH only to be told that they had gone out of business and the person we were speaking to had just taken over, even though the phone number we used was the original number of “Dave”. We have now been told by our garage that there could be potentially more work needed. Contacted LH again and the person laughed when we said we wanted a refund of monies as we weren’t happy with the car and said good luck because that wasn’t going to happen. My son who is only 18 has now got a car that is slow and unresponsive and has used all of his name money and we now don’t know what to do.

terry in response to Pleased with the service

I bought a kia carens 2005 picked it up in nov17 drove about 1 mile clutch packed up he supposedly had a new clutch put in still hard to get some gears his spiel all the time was it is a old car I asked for the receipt for the new clutch he said i'll sendit to you nov now in feb still waiting he says these things with the hope you will forget stay clear of this trader