Buyer beware, we were sold a faulty car which needed over 20k in engine repair work and the dealer didn't want to know. The warranty is not worth the paper it is written on and when things go wrong the dealer doesn't care. Terrible attitude from the dealer which has cost me a fortune. Avoid at all costs!!

We bought a car from these crooks last year which has subsequently suffered terminal engine failure after 6 months of ownership and left us with a huge bill to pay as the warranty we were sold wouldn’t pay out. We asked Lawton Brook for a contribution towards the cost but all we got is a don’t care attitude and arrogant staff (especially Steve). Please ignore their sales chat and flash cars as they are simply a take your money and run dealer who don’t care when things go wrong.

I bought a 4yr old BMW X3 with a 12-month warranty for £37,000 from Lawton Brook in July 2023. In January 2024 the engine failed due to a faulty oil filter that collapsed and was sucked into the engine causing £23,000 in damage. The ‘warranty’ that came with the vehicle refused my claim stating the part which failed is a serviceable item and is not covered. Lawton Brook blamed BMW stating the part which failed should be covered by a BMW parts warranty as it has a full BMW service history. This is not true as a BMW parts warranty does not transfer to the new owner and is just lies and deceit from Lawton Brook. Due to my past buying history with BMW I was made a goodwill offer to replace the engine, but I must pay near £7k in labour costs. I have asked Lawton Brook for a contribution towards the labour costs as I paid full price for the car with a warranty, but they will not pay anything stating sales of goods act etc etc they are not liable which is not the sort of response you should get from a dealer when spending your hard-earned money on a vehicle. The two people I spoke with Steve and Alex were too concerned about blaming other people but took no responsibility for themselves. The sales staff can’t do enough for you when they want your money but once they have it, they simply do not care if you have problems. Please do not make the same mistake as I did, DO NOT BUY FROM THIS COMPANY, if you have any problems they do not care, and their ‘warranty’ is not worth the paper it is written on. I will be reporting them to trading standards about their conduct, they do not deserve to be in business operating this way. Reading some of their past reviews, it looks like they have a history of this behaviour. Considering they are selling some high-end cars worth over six figures, I wouldn’t spend a penny with this company, and if you are reading this review, I urge you don’t either.

Bought an X5 M50d from Lawton Brooke . I have not bought a car for some years now tried the maindealers had poor experience. Alex was fantastic helped me understand today’s market was patient and a real people person he understood my anxieties it was a real pleasure parting with my cash not normally must be part Yorkshire. Thanks again Alex the car is mint.

My AMG A145 is fantastic. Alex was attentive, knowledgeable and handed the car over meticulously with me, Exemplary customer service. I would have no hesitation recommending Lawton Brook to anyone looking for a highend car at a very competitive price, you won't be disappointed