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35 reviews from our car dealer reviews community
Leave a review for Leicester Audi
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35 reviews from our car dealer reviews community

Leave a review for Leicester Audi
Leave a review
"Amazing service 👏🏾 thanks so much "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Omg what a delight, thank you so much you made my choice so much easier. 5 star Raf

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"Worst car buying experience, Leicester A"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst car buying experience I have had in 30 years at Sytner Audi Leicester. Found a Q5 Edition 1 on Audi approved used website £43000 with 9k miles. Spoke with them over the phone and after negotiations with two of their sales team did a deal at £42500. I then get a phone call an hour later that they realised the car had been mis advertised and should have been £48000! They said they therefore could not honour the deal. I wrote to them expressing my disappointment at which stage they came back to me with another offer taking £2k off the price (now 46k), which with a bit of further negotiation on my PX price, we re agreed on a deal. I paid a deposit. I then went to source my own finance to make sure I had the funds available for the purchase, only to be refused as the car had a mark against it. I spoke with the sales team who informed me that as it was one of their fleet cars it had outstanding finance on, which couldn’t be cleared until they received it back at their dealership, which they couldn’t give a definitive date. Therefore I was in limbo on the finance, not knowing whether I would still secure the same rate when they finally cleared the mark. During this time I had raised that as the car was still in their fleet how would I know that the 9k mileage as advertised would not be massively exceeded while it was still out of their dealership. They advised verbally that they would think it was not likely go up more than 200miles, I requested the odometer reading, when this finally came through it was 11,300miles, 25% higher than advertised. I called the sales team to express my disappointment, where I was then pointed towards the small print in their contracts, not something at this stage I was really interested in hearing. I then stated I would not be proceeding as it just felt there was one dishonest fact after another, making me wonder what else was being hidden. My feedback would be that you only advertise used cars once they are back at your dealership so you have complete visibility of mileage and cleared of finance to avoid customers wasting a week of their time and left feeling disappointed. Back to the drawing board to hopefully find a more reputable dealer

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"Very friendly and very helpful"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would recommend it to a friend or family

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"Very good service very helpful"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very satisfied with the car would recommend it to a friend Christopher Reeve

"Customer service "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sponsored sytner.co.uk https://www.sytner.co.uk Sytner Leicester Audi - New, Used & Aftersales Image from sytner.co.uk Buy Your Car With Confidence! Reserve Online for £99, Apply for Finance or Value your PX. Collect From Your Local Dealership. Contact our Specialist Team Today. Reserve or Buy Online. Electrictrify Your Drive. Sell Us Your Car. UK’s Largest Dealer Group. Trustpilot Rating 4.6/5. People also search for audi leicester service audi leicester service phone number audi leicester opening times audi coventry bmw leicester audi a1 leicester audi a3 leicester audi for sale leicester Sponsored CarGurus UK https://www.cargurus.co.uk Used For Sale Audi Auto Used - Your Car Search Ends Here Used For Sale Audi Auto Used for Sale. Thousands of Local Listings! Pay Less. Quickly Filter by Price, Mileage, Trim, Deal Rating and More. Market Price Analysis. Used Cars Approved Used Affordable Cars Near You Our Team Contact Us Car Valuation About Us Advertise Online Leicester Audi 4.0 (1.1K) Audi dealer in Braunstone Town, EnglandClosed 241+ OverviewUsed carsReviewsPhotosServicesUpdatesDirectoryAbout Reviews from the web Car Dealer Reviews 3.2/5 30 reviews Auto Trader 4.7/5 42 votes Facebook 3.3/5 12 votes Google review summary Reviews aren't verified 4.0 (1,100) 5 4 3 2 1 Rate and review on Google Reviews Allsytner 27 check 23 level of service 13 health 10 +6 Sort by Most relevant Newest Highest Lowest edip berkul 4 reviews 2 minutes ago NEW I have purchased vehicle with warranty of 6 months after 2 months oil leak from the diff warranty wasn't approved I have phoned and explained the situation and totally blank me out I heve been told it was a 2014 reg car I told them this is …More Amy Wall 2 reviews 6 minutes ago NEW Casey has sold me 2 cars at Audi and has gone above and beyond to get the right deal for me both times! Francesca helped Casey and was equally as attentive, she kept me in the loop and updated me frequently on the status of my car. The …More Peter Allen 1 review a day ago NEW They kept our car for 10 days without any explanation. We left at least 7 messages asking for updates and got called back only twice. Once was "there's so more things wrong so we're keeping your car for another week. ok?" When I eventually …More Mirela Vranić Local Guide·28 reviews a day ago NEW Amar really took care of me and my family will come again. Leicester Audi (owner) a day ago Hi Mirela, thank you so much for the 5 Star review and comments. Very much appreciated. Thanks the Team@leicester Audi Žnidaršič Domen Local Guide·30 reviews a day ago NEW Fantastic service from Amar, really made the whole experience. Leicester Audi (owner) a day ago Hi Žnidaršič, thank you so much for the 5 Star review and comments. Very much appreciated. Thanks the Team@leicester Audi Petter Pathison Local Guide·24 reviews a day ago NEW Amar managed to find me a rare spec of R8 and went above and beyond to accommodate me so that I could take it on my European road trip, thank you. Leicester Audi (owner) a day ago Hi Petter, thank you so much for the 5 Star review and comments. Very much appreciated. Thanks the Team@leicester Audi Alex Halen Local Guide·40 reviews a day ago NEW Amar took great care of me deciding my next car, he wasn't pushy and was really clued up on the product, thank you. Leicester Audi (owner) a day ago Hi Alex, thank you so much for the 5 Star review and comments. Very much appreciated. Thanks the Team@leicester Audi Hamilton 38 reviews a day ago NEW I have bought many Audi vehicles but had the best service from Amar Leicester Audi (owner) a day ago Hi Hamilton, thank you so much for the 5 Star review and comments. Very much appreciated. Thanks the Team@leicester Audi Grace Emily 43 reviews a day ago NEW Thank you Amar! Leicester Audi (owner) a day ago Hi Grace, thank you so much for the 5 Star review and comments. Very much appreciated. Thanks the Team@leicester Audi Bradley’s Vintage Local Guide·13 reviews a day ago NEW I ám so impressed from your work and Amar really took care of me and my family will come again. Leicester Audi (owner) a day ago Hi Bradley's Vintage, thank you so much for the 5 Star review and comments. Very much appreciated. Thanks the Team@leicester Audi Owen Jayden Local Guide·18 reviews a day ago NEW Fantastic service from Amar, really made the whole experience. Leicester Audi (owner) a day ago Hi Owen, thank you so much for the 5 Star review and comments. Very much appreciated. Thanks the Team@leicester Audi Noha Danna Local Guide·17 reviews a day ago NEW I have bought many Audi vehicles but had the best service from Amar Amar took great care of me deciding my next car, he wasn't pushy and was really clued up on the product, thank you. Leicester Audi (owner) a day ago Hi Noha, thank you so much for the 5 Star review and comments. Very much appreciated. Thanks the Team@leicester Audi Jackson 7 reviews·1 photo a day ago NEW Amar managed to find me a rare spec of R8 and went above and beyond to accommodate me so that I could take it on my European road trip, thank you. Leicester Audi (owner) a day ago Hi Jackson, thank you so much for the 5 Star review and comments. Very much appreciated. Thanks the Team@leicester Audi Deeza Shmeeza 5 reviews 2 days ago NEW Such a bad company, feel like im being trolled with every interaction Leicester Audi (owner) 2 days ago Hi Deeza, could you please contact us with some detail regarding this as we have no one with your display name showing in any of our systems. Thanks, the Team@Leicester Audi. Paul Fletcher 196 reviews 3 days ago NEW Staff were great 👍 Leicester Audi (owner) 2 days ago Hi Paul, thank you so much for the 5 Star review and comments. Very much appreciated. Thanks the Team@leicester Audi Nick Heywood Local Guide·51 reviews·36 photos 4 days ago NEW Advertises a shell charge point but only works for Audi !!!! Leicester Audi (owner) 3 days ago Good morning, Mr Heywood, the Shell charger in the front car park is open to members of the public for use during opening hours. From what we can see the app reflects this, if you could please let me know why you think it is not available to members of the public I am happy to investigate. Please accept our apologies for any inconvenience caused. Ginny Smith 2 reviews 6 days ago NEW 10&11th Nov - Paul & Hamza genuinely, best experience. Both so helpful for purchasing my first car and will now never shop anywhere else. Thoroughly recommend to anyone. Paul went out of his way to make me feel comfortable both on site and …More Leicester Audi (owner) 3 days ago Good morning, Ginny, thank you so much for the 5 Star review and kind comments. Paul and Hamza are delighted you enjoyed the experience so much. Enjoy your new car, thanks the Team@Leicester Audi Adam Cook 4 reviews a week ago NEW Excellent customer service from start to finish. I was welcomed immediately by Maddison, who made sure I was kept informed (and supplied with coffee!) while Joe and the team looked into the issue. Truly felt like a valued customer and based …More Leicester Audi (owner) 3 days ago Hi Adam, great to hear you enjoyed your experience and thanks for the 5 Star review. We look forward to welcoming you back to our centre soon. Thanks the Team@Leicester Audi Sam Throop 1 review a week ago NEW We picked up our new Q3 and the whole experience was fantastic. Thank you for taking your time to show me everything on my car. Leicester Audi (owner) a week ago Hi Sam, great to hear you enjoyed your experience and thanks for the 5 Star review. We hope you're enjoying your new car! Thanks the Team@Leicester Audi James O'gorman 1 review a week ago NEW Went to Leicester Audi today…didn’t purchase as was only starting my car journey. However the salesperson Omar was very informative and the business manager Jason showed me the different funding options that were available. I will definitely be back soon Leicester Audi (owner) a week ago Hi James, great to hear you decided to come and see us, thanks for 5 Star review Jason is pleased you enjoyed the experience. Thanks The Team@Leicester Audi Ronnie Gill 5 reviews a week ago NEW Bought an Audi A6….fantastic service from the sales team and the business manager called Jason…from start to finish helped me through my thought process…and here’s me just driving by!!! Very happy customer…definitely will be back for my wife’s car. Leicester Audi (owner) a week ago Hi Ronnie, we are so pleased you decided to pop in and see us, thank you for the 5 Star review and kind comments. We hope you're enjoying your new car and look forward to seeing you again soon. Thanks the Team@Leicester Audi uk.trustpilot.com https://uk.trustpilot.com › location Sytner Group - Leicester Audi Reviews Dealing with Audi Leicester has been an excellent experience with Francesca looking after us through our purchase. A very professional team who have gone above ... 4.2 (391) Trustpilot https://www.trustpilot.com › location Sytner Group - Leicester Audi Reviews Great level of Customer Service, responsive and personable. I have always been happy with the service and when comparing with other dealerships there is no ... 4.2 (390) Car Dealer Reviews https://www.cardealerreviews.co.uk › ... Leicester Audi Read 30 customer reviews for Leicester Audi in Leicester, sellers of new and used cars, with an average rating of 3.2/5 stars. Read more or write a review! 3.2 (30) Auto Trader https://www.autotrader.co.uk › leice... Leicester Audi | Car dealership in ... Browse all current Leicester Audi vehicles for sale. View contact details, customer reviews, services offered and more on Leicester Audi. 4.7 (42) · £16,000 - £115,000 What are the opening times for Leicester Audi? Do Leicester Audi deliver? Facebook https://m.facebook.com › reviews Sytner Audi - Reviews Nothing was too much trouble. Great customer service from all the team at Leicester Audi. Natalie Carlson doesn't recommend Sytner Audi. about a year ago. 3.3 (12) People also search for Feedback Yell https://www.yell.com › biz › leicest... Leicester Audi - New Car Dealers Brought my current car from Habs which is an Audi A5 convertible, the service he gave me from start to finish was amazing, also the after sales service he has ... 3.0 (14) Sytner Group https://www.sytner.co.uk › audi › le... Audi Leicester Whilst our dealerships are physically closed on Sunday's, Sytner Audi's on-line showroom is available to view our wide range of new and approved used stock. Our ... Missing: reviews ‎| Must include: reviews Parkers https://www.parkers.co.uk › for-sale New & used Audi cars for sale in Leicester Parkers offers an extensive range of Audi models for sale to suit all budgets, tastes, and lifestyles. Reviews. Read Audi car reviews. uk.indeed.com https://uk.indeed.com › cmp › Leic... Leicester Audi | Indeed.com ... read about the team's work-life balance. Uncover why Leicester Audi is the best company for you. ... Reviews. Receptionist in Blackbird Road Leicester. yably.co.uk https://yably.co.uk › ... › Leicester Reviews about Leicester Audi in Leicester 212 Narborough Road - Yably Yably offers you the most essential information about Leicester Audi in Leicester. Check out reviews, ratings & contact details. Related searches Trustpilot https://www.trustpilot.com › location Sytner Group - Leicester Audi Reviews Great level of Customer Service, responsive and personable. I have always been happy with the service and when comparing with other dealerships there is no ... 4.2 (390) Parkers https://www.parkers.co.uk › for-sale New & used Audi cars for sale in Leicester Parkers offers an extensive range of Audi models for sale to suit all budgets, tastes, and lifestyles. Reviews. Read Audi car reviews. nicelocal.co.uk https://nicelocal.co.uk › autoservice Leicester Audi - East Midlands Reviews about Leicester Audi ... an Mark Warner, Mark took us for test drive and was very informative about the vehicle. On return after the original offer for my ... https://nicelocal.co.uk › autoservice Reviews of Leicester Audi – Vehicle services – East Midlands Great Service. Dempsie was very helpful and done a really good job making me feel like a high valued customer. Will definitely be back. 0 ... Autoinsider.co.uk https://www.autoinsider.co.uk › local Leicester Audi - MOT Testing Centres Leicester Audi. Hazel Drive Braunston Town, Leicester, LE3 2JG (No reviews) Write a Review · 0116 2828200. Hazel Drive Braunston Town, Leicester, LE3 2JG ... Storm of Leicester https://www.stormofleicester.co.uk › ... Reviews Garry was very nice to deal with and genuine nice person. There was no mucking about, nice and direct. Would definitely deal with him again, and will be ... Hilton Garage https://www.hiltongarage.co.uk › audi Used Audi Cars near Leicester You'll find an excellent selection of used Audi cars for sale in Leicester when you visit Hilton Garage Ltd. Browse our latest deals online now. Chapmans Audi Specialist Leicester https://chapmansaudispecialist.co.uk Chapmans Audi Specialist Leicester Audi Specialist Leicester - Your main dealer alternative for Audi car servicing, air conditioning, diagnostics, fault finding, car repairs and maintenance. Thomson Local https://www.thomsonlocal.com › lei... Leicester Audi - Car Dealers - 0116 282 8200 Leicester Audi - Leicester | Car Dealers in Leicester on thomsonlocal. Motors https://www.motors.co.uk › local Used Audi cars for sale in Leicester, Leicestershire Search for Used Audi Cars in Leicester, Leicestershire at Motors.co.uk. A huge range of cars for sale from local used Audi car dealers in Leicester. edip berkul 4 reviews 2 minutes ago NEW I have purchased vehicle with warranty of 6 months after 2 months oil leak from the diff warranty wasn't approved I have phoned and explained the situation and totally blank me out I heve been told it was a 2014 reg car I told them this is not right now I have to pay from my own pocket I told the sale person (Lee) that I'm gona complain to head office and his reply was he is gonna put my name everywhere on social media that was reply please stay away from LEE AND THIS DEALER SHIP

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"Dreadful experience when collecting new "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a dreadful experience when collecting new car - had to wait 20 minutes to be seen and then car was not ready and had to be cleaned. Then discovered that it had been driven from another dealership so had more miles on the clock than it should for a new car. Interest rate buried deep in the paperwork and at no stage brought to my attention. Management very unresponsive when trying to resolve the situation. Audi cars are great but take your business elsewhere

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"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Raf was extremely helpful, his customer service skills were excellent. Highly recommend

"Exceptional Service, Exceptional People"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took my S5 to Leicester Audi with an issue with the SOS system. The issue was resolved swiftly, efficiently, and with top class service. The service from the client facing staff at Leicester Audi was some of the best I’ve ever been lucky enough to have in any car repair experience. The brilliant professionals are caring, courteous, considerate and thoughtful, as well as brilliant at their jobs. Genuinely lovely people whom really care about ensuring you walk away with the technical issues resolved and a positive experience to boot. They were in touch regularly with updates on the work’s progress, which was a significant job, and kept me well informed throughout. The issue itself was resolved and the car handed back in beautiful condition having benefited from a top class valet. It was almost like driving away a new car again at the end of the experience. I can’t thank the team enough for turning what I had thought was originally going to be a nightmare into a genuinely positive experience. Absolute first class five star service from fantastic people. Thank you!!!

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"Very informative "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I enquired about the explore Q2 SUV, the sales rep was very informative and answered all my questions. I felt like I was respected and wasn't treated any different to the male customers there. Sometimes it can be daunting going to a car dealership as a female, but I was made to feel comfortable from the minute I stepped in.

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"Huge delays no communication"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ordered an RS Etron GT in March 2021. Delivery expect end of August/Early September. Delayed over and over again almost no communication unless I chased. Newest delay - Production! Starts in March 2022. Car expected to arrive now in May 2022. 14 months, completely ridiculous, blaming the chip shortage yet offering new sales for arrival in April/May. It’s like our order wasn’t even processed. Shocking, barely an apology just oh there’s a chip shortage… they knew that when we ordered.

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Dealership Information

Leicester Audi, part of the Sytner group and are a specialsed Audi dealer with an extensive range of approved new and used Audi's available. Specialised Audi service and repairs are available on site along with finance packages and part exchanges should you requires to trade in your current Audi before purchasing a new one.

Car Dealer Reviews would love to hear from any previous customers of Leicester Audi, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
35 reviews3.2 out of 5 stars — Rated Average
Excellent
18
Very Good
0
Average
2
Poor
6
Terrible
9

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  • Contact Information

    Address

    Leicester Audi
    212 Narborough Road South
    Leicester
    Leicestershire
    LE3 2LD

    Get in touch

    0116 242 1300
    http://www.sytner.co.uk/audi/dealer-locator/leicester-audi/

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    Dealership Statistics

    48%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Leicester Audi

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