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35 reviews from our car dealer reviews community
Leave a review for Leicester Audi
Leave a review

35 reviews from our car dealer reviews community

Leave a review for Leicester Audi
Leave a review
"Best dealership I’ve been to. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This dealership is excellent and meet all of my expectations. Especially Omar who went above and beyond to help. Thank you Omar x

"Extremely helpful and very professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was a pleasure to deal with Steve Sibcy, he was very professional and could not do enough to help. Certainly deserves the five stars given to him.

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+0 Found this review helpful
"Helpful and friendly service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

***DO NOT PUBLISH- 2ND TIME 2 DIFF PEOPLE EMAILED COVENTRY CAR STORE & LEICESTER AUDI***Recently visited Leicester Audi and was greeted by Tom, a very friendly and extremely helpful person who was very knowledgeable throughout my visit. All of my questions were answered and I would recommend a visit to anyone.

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+0 Found this review helpful
"Very happy with the service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went in one Saturday and was greeted by a very welcoming young man called Tom. He went into great detail on supporting what I wanted and throughout the day his service remained fantastic. I fully recommend this dealership due to the customer experience provided.

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+0 Found this review helpful
"Avoid this garage "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid this Leicester Audi.

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+4 Found this review helpful
"Bad service from Leicester Audi"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm make update on my car,and now I'm can't use,because my dashboard its red went turning on my car,I'm need to spend around 400 pounds to solve my problems.

"Customer Service ends at Sale Closure."
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a used 2016 Q5 just over 12 months ago from Leicester Audi. Had a few issues with the purchase as they couldn't organise to swop my expensive Audi towbar from my old Q5 to the new, I had to organise it myself on the day of sale, this debacle should have taught me a lesson of things to come. Within months of purchase their sales people are hitting me with messages and emails to purchase a new car, extended warranty, service plans etc etc. However when I had an issue with the car, weeks out of warranty they did not respond to any of my calls or emails until a salesman rang me almost a week later realised I was not interested in purchasing so rang off promising service manager would contact. At this time I was in the middle of Europe heading for Greece with an unusable motor looking for some advice from Audi UK. Almost a month later I've had 3 follow up calls from Audi Uk nothing from Leicester. I realise it's not an option for most but got my car, that's done 15000 miles , recovered to the Audi main dealer in Kalamata what fantastic service and continued support I have received that should be the benchmark for all Audi dealers but certainly is not for these at Leicester.

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+5 Found this review helpful
"POOR CUSTOMER CARE"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 2019 Audi A6 ex demo few months old from Leicester Audi, discovered when I got it home there was no instruction manuals pack. Contacted Habs the sales person and was told he would locate and forward, week or so later one manual came from different car with wrong chassis number and all the info you need for your new purchase frustrating can’t see how original manuals can not be located considering I was told it was being used by one of his managers how can they just disappear? So after some unanswered calls and emails I contacted Used sales manager Kevin I think the name was and he told me that a complete new set of manuals would be ordered and sent to me. After 6 weeks with new car which is very complicated with lots of mod cons they send me one of many manuals that should come with car and no wallet etc, disappointed to say the least very poor customer care. The car was bought for my wife and she is struggling with day to day use since purchase!

"WORST CUSTOMER SERVICE,"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I PHONED LEICESTER AUDI ON THREE OCCASIONS AND THEY COULD NOT GET HOLD OF A SERVICE MANAGER AT ALL THROUGH OUT THE WHOLE DAY.

"First Rate"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently bought a used q3 from Audi Leicester, we were most impressed by by Steve the salesman who made our purchase so easy, he was very informative about everything and when he said he would ring or contact us he did, we would definitely return to this dealer.

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Dealership Information

Leicester Audi, part of the Sytner group and are a specialsed Audi dealer with an extensive range of approved new and used Audi's available. Specialised Audi service and repairs are available on site along with finance packages and part exchanges should you requires to trade in your current Audi before purchasing a new one.

Car Dealer Reviews would love to hear from any previous customers of Leicester Audi, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
35 reviews3.2 out of 5 stars — Rated Average
Excellent
18
Very Good
0
Average
2
Poor
6
Terrible
9

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  • Contact Information

    Address

    Leicester Audi
    212 Narborough Road South
    Leicester
    Leicestershire
    LE3 2LD

    Get in touch

    0116 242 1300
    http://www.sytner.co.uk/audi/dealer-locator/leicester-audi/

    Opening times

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    Dealership Statistics

    48%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Leicester Audi

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