14% Reviews
replied to
39% Recommend
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28 reviews from our car dealer reviews community
Leave a review for Leicester Car Shop Ltd
Leave a review

28 reviews from our car dealer reviews community

Leave a review for Leicester Car Shop Ltd
Leave a review
"Easy & Pleasent"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From seeing the add to completing the paperwork it has been easy. Leicester Car Shop are friendly guys only too willing to answer questions & offer help & advice. I’m pleased with the car, the price and the service! Thank you! 😁

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+2 Found this review helpful
"Uncaring dealership"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to look at a car advertised on ebay by leicester Car Shop. I was told about slight smoking from exhaust on acceleration. due to the age and mileage of the car, i didnt have a problem. I purchased the car and started to drive home. within 10 miles, i was leaving billowing clouds of smoke behind me and then the car shuddered and lost all power (on motorway at 65mph) and went into limp mode. Spoke to them and agreed to exchange car. The second car was a bit shabby and wouldnt start due to flat battery. After finally starting i went for a test drive but was not happy. We finally agreed on a third car. After 5 days the car started to lose power. Went to a mechanic who told me that the engine had had it. the turbo was going to blow, suck all oil from the engine until it blew. It was not worth replacing the turbo as it would only delay the inevitable. It is a common fault with the 1.6 hdi citroen engine, even admitted by citroen themselves. Spoke to them only to be met with abuse and told i was a liar. There was a small balance outstanding on the car which they were demanding before they would even enter into discussions and threatened to call the police to report the car as stolen. When i told them i would not be settling up the balance because of the problems, they threatened to come down, take the car and leave me with nothing. Am now having to take them to court for the refund. In the meantime, I am unable to work as am self employed and need the car for my business. They are unscrupulous and uncaring, only interested in the money and dont care how dangerous the cars are. they dont deserve any stars and need to be shut down. I will be reporting them to the police and trading standards.

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+10 Found this review helpful

Staff from Leicester Car Shop Ltd in response to Uncaring dealership

Thank you for leaving your review. We would like to address the following issues you have stated. Firstly the car you decided to purchase has not broken down and you are pre-empting a fault so the remaining balance doesn’t have to be cleared. The first car you came to see was described as smoking which it was so we were as honest as possible from the outset. We received nothing but abusive messages and calls from you stating the car you purchased was not driveable but has since been driven around by yourself. We don’t quite understand why this review has been left however if you need to discuss further please feel free to do so by calling us.

Paul in response to Uncaring dealership

https://www.facebook.com/leicester.carshop.1 Please feel free to upload your comments to this FB page to help warn other people and build a case for Trading Standards to make this dealer start doing the right thing

Paul Mac in response to Uncaring dealership

I had a very similar experience with this dealer PLEASE NOTE: Myself and others are launching a class complaint with Leicester trading standards against this dealer, we have been told the more people that raise concerns the greater the likely-hood of them being able to act. If you would like to add your name to the list please get in contact I wish I had checked the reviews online before I bought my car from this dealer, Because as anyone can see just by googling "LEICESTER CAR SHOP" OR AUTO they have the following alarm bells that should make you very concerned that they are even allowed to operate in the UK *NO WEBSITE *NO LISTING WITH GOOGLE *NO OFFICE CONTACT LANDLINE *NO CONTACT EMAIL *THEY ONLY ADVERTISE THROUGH THERE EBAY SHOWROOM - THE REVIEWS THERE ARE FAKE AS YOU CANT LEAVE A NEGATIVE REVIEW EVEN IF YOU WANT TO There are a long list of negative reviews scattered around the internet once you look for them, but the 3 directors of this company (just google the name & companies house) go to great lengths to have no online/social media presence because they know what would happen if they did - NO MORE LEICESTER CAR SHOP! My bad experiences have been: *They sell dirty cars that in many cases are UN-ROADWORTHY AND DANGEROUS. *They will tell you they have been inspected but they have not *Even when they scam you into paying extra to buy an extended warranty from them they will give you no help if anything goes wrong and can become rude and abusive. YOU HAVE BEEN WARNED!!!!!! If you have been ripped off by these cowboys like so many have there may be good news: Someone has pointed out in another review that you should still be covered by the consumer rights act 2015 - even if the car is of a low value, regardless of what the dealer tries to tell you. You should contact citizens advice ASAP - even if they cant help you it may help build a case with trading standards to bring the dealer in line and protect the next person from these dishonest and immoral dealers. https://www.citizensadvice.org.uk/consumer/buying-or-repairing-a-car/problems-with-a-used-car/

"Poor customer service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called up to enquire about a car advertised on eBay and they would not tell me when the mot was due or be bothered to answer any questions and then they hung up.

Staff from Leicester Car Shop Ltd in response to Poor customer service

The information regarding mots are all on our advertisements, we do not recall this phonecall and we take questions regarding our cars seriously

"Anywhere but here - 0 stars not 1 !!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unprofessional service. All car details stuffed into a bag....as there is basically a makeshift "office." All cars presented are poor quality, filthy (not even dirty) and over priced. No interest even to valet the car prior to advertising it. Rubbish was in the car I viewed. Finally the sales personnel are useless, uninterested and rude. Don't buy from Leicester Car Shop- you'll regret.

"Avoid avoid"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car, wasn't given a receipt when I asked for one he said they'd send one out, after a week of waiting I asked again and was told "it was in the post" Today I rang to ask for the final time before driving down to collect in person and was told very rudely "you're a joke mate just because I didn't give you an invoice" avoid at all costs not trustworthy

Paul in response to Avoid avoid

https://www.facebook.com/leicester.carshop.1 Please feel free to upload your comments to this FB page to help warn other people and build a case for Trading Standards to make this dealer start doing the right thing

"AVOID AVOID AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a car from Leicester Car Shop 2 days ago. After we inspected the car and did a proper cleaning we found out that is raining inside through the glass.

"Volvo xc70"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Partner went to view a Volvo XC70 02 plate diesel automatic at Leicester Car Shop- boot stunk of diesel was told diesel had been spilled in the boot, hmmm makes me wonder , 3 seat belts were missing for a start and suspension iffy, was up for £1385 and rang partner after he left to say he could have it for £900 - definitely not thanks.

"Answered all questions"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife and I went to buy a Ford focus from this company the guys were really helpful and answered our questions honestly they sold my wife and I a really good car I would recommend this company to anyone based on my experience with them.

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Dealership Information

Leicester Car Shop Ltd is an Independent dealership that is based in Leicester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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Car Sourcing
Finance
GAP Insurance
Motorbike Sales
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Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
28 reviews2.5 out of 5 stars — Rated Average
Excellent
10
Very Good
1
Average
0
Poor
2
Terrible
15

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    Contact Information

    Address

    Leicester Car Shop Ltd
    7A Madras Street
    Leicester
    Leicester
    LE1 2LT

    Get in touch

    07543826555
    https://ebayshowroom.ebaymotorspro.co.uk/emp/showroom.html?cid=RD97jXSgMz4Af4H3RAVpkA%3D%3D

    Opening times

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    Dealership Statistics

    39%
    Would recommend this dealer to family and friends
    14%
    Percent of reviews responded to by this dealer

    Additional Information About Leicester Car Shop Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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