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3 reviews from our car dealer reviews community
Leave a review for Leisure Shop Ltd

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3 reviews from our car dealer reviews community

Leave a review for Leisure Shop Ltd
Click on the stars to start your review
"Appalling Service"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I spoke to the owner a few times in the lead up to my appointment with her. I travelled for two hours to view a car and when I arrived at the appointed time she was not there and I was informed by a bloke shovelling manure out of the back of tractor trailer that she would be gone for more than an hour. After three phone calls and a text message I finally contacted Alison who informed me that salesman could have helped me as if it was my fault. I went back to the farmyard which she runs her business from and discovered that salesman was the shoveler in the back of the trailer, he came out of the farmhouse and yelled "be with you in a minute" before going back inside. I stood around in the cold with large chained up dogs barking and snarling at me for around ten minutes before Colin reappeared. Rather than an apology for the original confusion or for keeping me waiting, he made it clear that he was showing me the car with reluctance and then berated me that any confusion was my fault for not identifying myself correctly. Not the customer service that I was expecting, I don't know if their cars are any good as I left without seeing any as it was obvious that this was not a professional outfit. I sent a text to the owner complaining and have so far heard nothing back from her. All that I can think is that she is not serious about her business.

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"Great service"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have just bought a car from Leisure Car Shop, we travelled from Portsmouth to get it and found that Alison and Heather were very helpful the car is great and everything they said they would do they did. We were made very welcome and they even picked us up from the station! Highly recommended. Thank you very much. Alan and a very pleased Jenny.

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"Leisure Shop Ltd review from may"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Leisure Shop Ltd in Chelmsford are a very decent used car dealership. The car I bought from here really did fit the bill and it hasn't had a single fault since buying it back in May this year. No complaints what so ever to report so I would recommend them to family and friends.

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Dealership Information

Leisure Shop Ltd is an Independent dealership that is based in Chelmsford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews3.3 out of 5 stars — Rated Average
Excellent
1
Very Good
1
Average
0
Poor
0
Terrible
1

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Contact Information

Address

Leisure Shop Ltd
Loves Green
Highwood
Chelmsford
Essex
CM1 3QJ

Get in touch

http://www.leisureshopltd.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

66%
Would recommend this dealer to family and friends
66%
Thought the dealer was knowledgeable and helpful
0%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Leisure Shop Ltd

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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