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Had been looking at buying a used C4 Grand Picasso for a few months. Lewis Saab is the first garage where I can genuinely say they didn't push for a sale. I was allowed to freely look at the car, test drive and make my decision without being hassled. We bought our car the same day. Jeremy was very easy and pleasant to deal with. Would use again in the future.
Picked up my new car today from Lewis Saab, throughout the whole process I received excellent customer service, the sales rep I dealt with was courteous and helpful no pressure selling at anytime a pleasure to do business with them.
Would not recommend Lewis Saab as have no expertise in selling vehicles.
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Paul Tregear from Lewis Saab in response to Very rude, poor condition car
I am sorry to receive feedback recently that you were unhappy with your experience with us. Lewis Saab is a family owned company and we have been in business for over 25 year. Over that time, we have always set out to offer the best customer experience that we can, whilst still offering value for money. Sometimes we make mistakes, and we are never too proud to say that sometimes we need to improve! This means that we feedback, we can always improve our service. If you have a particular example that you would like to share with me. I would be only too happy to hear from you to discuss it further. Thank you for you reply. Paul Tregear. Director.
Bought a used car and two weeks later they still are advertising it. We rang them and they put the phone down twice on my wife. Would not recommend Lewis Saab to anyone.
Paul Tregear from Lewis Saab in response to Poor service very rude
Thank you for your feedback. Our advertised cars with Autotrader as always updated as on the day that we sell them. Sometimes the downloads from Autotrader to our website do not always go through. I suspect that on this occasion, this may well of happened. As to your wife calling in. I am not too sure why the calls would of been cut off, but if you would like to contact me with your details, I will be only to happy investigate this and listen back in on the recorded call. Many thanks. Paul Tregear. Director.
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