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223 reviews from our car dealer reviews community
Leave a review for Southport Honda - Cox Motor Group
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223 reviews from our car dealer reviews community

Leave a review for Southport Honda - Cox Motor Group
Leave a review
"EXCELLENT SERVCE FROM ALL AT HONDA "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I WOULD LIKE TO COMMEND ROB SCHOFIELD FOR ALL HIS GREAT WORK IN TAKING ME THROUGH BOTH THE RETURN OF MY OLD CAR AND BUYING A 2015 HONDA JAZZ 1.3 HE EXPLAINED ALL THE PROCEDURES AND WAS VERY HELPFUL IN MAKING SURE I KNEW ALL THAT WAS REQUIRED IN THE PURCHASE. HE WAS CLEAR IN HIS ADVICE AND ANSWERED ALL MY QUESTIONS. REALLY GOOD ADVERT FOR THE HONDA STAFF AT SOUTHPORT.

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"Awaiting full refund"
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a vehicle form Automart, part of the Cox Motor Group and Southport Honda, in June 2019 (details on request) I returned the car for a full refund under the terms of the 2015 Consumer Rights, due to a fault. I received a refund but a sum of money was withheld which is not allowed for under the terms of the above legislation. I have not yet received the remaining part of my refund.

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"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased a used Honda CR-V.service at Southport Honda was perfect. Rob the salesman couldn’t do enough for us.love the car.would highly recommend Southport honda. Thank you .

"Car sales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A pleasure to do business with Robert Schofield of Southport Honda, a true Gent from start to finish, and everything done no problem, will be back in the future Thanks Rob.

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"very good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On entering Honda Southport road, we were dealt with by a Mr Robert Wainwright. we had gone in to look at a VW polo that was for sale.We found Rob and all the staff to be so helpful to us.We did not give Rob an easy sale but i must say he got us everything we asked for.When i went to pick my car up it was waiting for me just as i had asked for. thank you so much Rob it was a pleasure doing business with you.

"A pleasant experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Big thanks to Robert Schofield who went out of his way to make sure I got a good deal and a great car. All the staff at Honda Southport are very friendly and professional. Thanks to everyone.

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"After sales "
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First I agree with the first review that you don't get a fair price on your trade in, but seeing the car I liked I finally agreed on a price, but it was lower than all other Honda dealers. My experience of the after sales at Honda Southport left me feeling a little sad. My car had rolled back on my drive two days after buying it and dented the back door. In my opinion the hand brake was on or it felt on. On a hill it wont work at 50% I was told the mechanic said it was within spec and It needed to be pulled fully up. I felt the mechanic was a little like judge Rinder. I was told I could have it adjusted for £46, great having just paid out £23,000. I declined the offer. It was a shame really my experience wasn't great.

"Terrible customer service."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wouldn't go here if you are planning to buy a used car. I was ripped off the moment I walked in. Trade in value for my car was so low it was almost given away. Was given misinformation, false information and led down the garden path. They must have seen me coming. I have been a loyal customer for years but loyalty holds no value to these people over getting and pushing a sale. Don't trust them. Plus no-one ever phones you back. I would have given no stars if I could.

"Honda Jazz"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have had several Honda Jazz cars over the years; our present one is coming up to five years old... that would normally be time to swap it for a newer one, but this time we feel that we can't part with it - so we are buying a second (newer) one. Our thanks to Robert Schofield at Southport Honda. He has to be the most patient salesman ever. We can't wait to become a "two-jazz family"!

"Very Professional outfit "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Another great buying experience with Southport Honda after part Exchanging my Honda Jazz which i bought off them 3 years ago ,i was pleasantly surprised to get more for my car than i was expecting , I think the 3 year protected valuation is worth taking up so i took it out again ,Buy with confidence .the Salesman Rob was very professional and found the car i wanted in no time .

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Dealership Information

Southport Honda is a new and used car dealership that is based in Southport. In November 2014 the Cox Motor Group purchased this dealership from Lighcliffe who had previously been operating from thesr premises for the past 4 years. This dealership is situated on the Southport Road and offers the typical main dealer services such as finance, part exhanges, motability, servicing and MOT's. 

Car Dealer Reviews would love to hear from any previous customers of Southport Honda, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
223 reviews4.8 out of 5 stars — Rated Excellent
Excellent
213
Very Good
1
Average
2
Poor
2
Terrible
5

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  • Contact Information

    Address

    Southport Honda - Cox Motor Group
    53-55 Southport Road
    Southport
    Lancashire
    PR8 5JF

    Get in touch

    01704 868081
    http://www.southport-honda.co.uk/showroom/cars/

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    Dealership Statistics

    88%
    Would recommend this dealer to family and friends
    4%
    Percent of reviews responded to by this dealer

    Additional Information About Southport Honda - Cox Motor Group

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: Cox Motor Group
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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