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3 reviews from our car dealer reviews community
Leave a review for Lomond Car Centre

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3 reviews from our car dealer reviews community

Leave a review for Lomond Car Centre
Click on the stars to start your review
"Don't, just don't."
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't, just don't. They knowingly sold us a BMW with an N47 engine which is known among anyone who works with cars, to have a faulty timing chain which snapped in ouurs and we are left with a car which can't move, is uneconomical to repair and we can't cancel the finance payments as it will ruin our credit rating. They gave us a three week warranty during which time engine lights came on they did a DFP filter clean, played for time till the three weeks were up when we tried to return it when the engine lights came on they didn't want to know. They don't answer letters have no concept of customers service. We have wasted in excess of £6k not to mention the stress. DONT TOUCH THEM

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"Dishonest"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Mercedes C class from these jokers in August. The day after I got it home (I live 300 miles away) it had 2 defective tyres, there was no service history for it despite being advertised as such. On calling them, I was told it was the distance I drove it home that caused the tyre issue. 2 days later I noticed an oil leak on it. Having it inspected locally it was obvious the car had issues as the gear box had damage to the casing. Lomond cars told me I HAD to have it repaired by them. I left the car with them for 10 days and they told me it was all fixed. They offered me a tank of petrol as compensation, this was not forthcoming. On getting the car back home, it was inspected again and they had fixed nothing. The car was shipped back to them and a refund requested. That has taken 3 weeks for them to give the funds back with the help of the local trading standards. They are thoroughly dishonest and if you get a car from them expect it to be not as advertised and to be treated with utter contempt should you complain.

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"Happy van buyer"
3.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I travelled around 25 miles to purchase my Ford Transit Van and I'm glad I did and would use them again. the service was really good and the van is in really good condition and runs really well. I have had no issues at all and I would fully recommend them.

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Dealership Information

Lomond Car Centre is an Independent dealership that is based in Dumbarton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews1.9 out of 5 stars — Rated Poor
Excellent
0
Very Good
1
Average
0
Poor
0
Terrible
2

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Contact Information

Address

Lomond Car Centre
Stirling Road
Dumbarton
Dunbartonshire
G82 2PJ

Get in touch

http://www.lomondcarcentre.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

33%
Would recommend this dealer to family and friends
33%
Thought the dealer was knowledgeable and helpful
50%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Lomond Car Centre

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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