Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


19 reviews from our car dealer reviews community
Leave a review for Lomond Car Centre
Leave a review

19 reviews from our car dealer reviews community

Leave a review for Lomond Car Centre
Leave a review
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Drove all the way from Essex to pick up my transit van from Lomond Car Centre. Exactly what I was after, glad I chose to come here.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"False advertising"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Blue Toyota Hilux advertised on Autotrader, using the words of Lomond Car Centre 'first class condition...excellent condition inside and out'. Rang the day before travelling 270 miles each way to view the vehicle. I asked the man on the phone and he backed up the statement that it was in excellent condition. On viewing the vehicle...every single body panel was covered in scratches, stone chips and paint missing due to over zealous pressure washing, alloys were all scuffed, rear bumper stoves into right rear wing, damaged sills, small bits of brick rubble in crevases in the load bay, engine bay was dirty (stuck on dust) interior smelt of fag smoke and the entire interior had only had a quick wipe over leaving dirt visible on all switched etc. The keys were given to me with an SHB fob attached so is an ex hire vehicle. My conclusion was it had spent most of its life on a new road/construction site environment and had been used and abused. It was a wreak. The old boy at the dealers basically said it is what it is...oh and all the scatches would buff out! The majority of the 4x4 pick ups they stock appear to be ex hire vehicles so beware!

Get Car Leasing

Reviewer has confirmed their email address

+12 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Stay away from this dealer!"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stay away from Lomond Car Centre! I purchased a van from this man and encountered nothing but problems. When driving the van back to London, almost halfway the brakes failed and when it was checked the brake pads were worn completely to metal. The EGR started playing up and 2 of the injectors stopped working. The oil was thick and dirty, the fuel filter was totally disintegrated and yet Mark claimed the van had just had a full service and MOT! I believe it was a dodgy MOT, I cannot see how the van passed it in the first place. No effort has been made to sort this out and I've had to complain to the finance company in a prolonged complaint and facing an £18000 debt on a van simply not worth it. Wish I had checked the company online and read the reviews before using them, cowboy sellers, they deserve 0, 1 star is too good.

Get Car Leasing

Reviewer has confirmed their email address

+13 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Wasted my time and money "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought van via auto trader put cash down so van can be ready to pick up when i went for it. Got there van not as listed ecu held load faults dint and mark all over non of i was told aboiut.. has 12 months mot on with no advices and had bald tyres in front...given refund but wasted my time and money going to see it was 400 mile trip. Beware using Lomond Car Centre.

Get Car Leasing

Reviewer has confirmed their email address

+13 Found this review helpful
"No interest"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sales guy at Lomond Car Centre didn’t have a clue even changed prices saying he mixed numbers up me thinks he missed a day or 2 at school

Get Car Leasing

Reviewer has confirmed their email address

+9 Found this review helpful
"Lie about condition"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Traveled 600 miles to view a van advertised at Lomond Car Centre as being in excellent condition. Further from the truith and wasted my day. Took 3 turns for the engine to stay running. DPF warning, plus streering warning light came on.something kept buzzing somewhere. Door key barrel missing and centeral locking didnt close it. It was sprayed a different blue front back and sides for whatever reason. Bonnet didnt match both wings. Brake pads nearly all worn down and the back box exhaust coming appart. Definitely what i wouldnt describe as excellent condition. Dont waste your time traveling as they are rouge traders. They obviously purchase vans from auctions that nobody wants for a very low price.

Get Car Leasing

Reviewer has confirmed their email address

+15 Found this review helpful
"Don't, just don't."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't, just don't. They knowingly sold us a BMW with an N47 engine which is known among anyone who works with cars, to have a faulty timing chain which snapped in ouurs and we are left with a car which can't move, is uneconomical to repair and we can't cancel the finance payments as it will ruin our credit rating. They gave us a three week warranty during which time engine lights came on they did a DFP filter clean, played for time till the three weeks were up when we tried to return it when the engine lights came on they didn't want to know. They don't answer letters have no concept of customers service. We have wasted in excess of £6k not to mention the stress. DONT TOUCH THEM

Get Car Leasing

Reviewer has confirmed their email address

+25 Found this review helpful
"Dishonest"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Mercedes C class from these jokers in August. The day after I got it home (I live 300 miles away) it had 2 defective tyres, there was no service history for it despite being advertised as such. On calling them, I was told it was the distance I drove it home that caused the tyre issue. 2 days later I noticed an oil leak on it. Having it inspected locally it was obvious the car had issues as the gear box had damage to the casing. Lomond cars told me I HAD to have it repaired by them. I left the car with them for 10 days and they told me it was all fixed. They offered me a tank of petrol as compensation, this was not forthcoming. On getting the car back home, it was inspected again and they had fixed nothing. The car was shipped back to them and a refund requested. That has taken 3 weeks for them to give the funds back with the help of the local trading standards. They are thoroughly dishonest and if you get a car from them expect it to be not as advertised and to be treated with utter contempt should you complain.

Get Car Leasing

Reviewer has confirmed their email address

+18 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Happy van buyer"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I travelled around 25 miles to purchase my Ford Transit Van and I'm glad I did and would use them again. the service was really good and the van is in really good condition and runs really well. I have had no issues at all and I would fully recommend them.

Get Car Leasing

Reviewer has confirmed their email address

+4 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Lomond Car Centre is an Independent dealership that is based in Dumbarton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
19 reviews1.6 out of 5 stars — Rated Poor
Excellent
2
Very Good
1
Average
0
Poor
5
Terrible
11

Add Review

  • Submit new information

  • Contact Information

    Address

    Lomond Car Centre
    48 Stirling Road
    Dumbarton
    West Dunbartonshire Council
    G82 2PJ

    Get in touch

    01389 765666
    http://www.lomondcarcentre.co.uk

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    15%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Lomond Car Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more