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We bought our car from here about a month ago, it was in beautiful condition, we had a ABS light come on the dashboard this week, (which the garage couldn't have known about,) We rang Brian and he booked it into a garage near us the same day and got the job done for us, We were more than Pleased with the help give to us by Brian at Macwest Motors, Thank You Brian Brilliant Service
Reviewer has confirmed their email address
BRIAN from Macwest Motors Ltd in response to Great Cars and Helpful Owner
THANK YOU FOR THE REVIEW.
Thanks Brian, car is great and i love it. Macwest Motors are easy dealership no hard sell.
I got my vehicle around 12 months ago and had issues with it for the past 6 months. Needs dual mass fly wheel,suspension is going, the mot passed with them but has many advisories when I went and got it re done. Plus I have only done 6000 miles in over 12 months! Seems a nice bloke but same again just wants to get rid. I’m not car savvy so I don’t have a clue what to look for. Looked good and sold it well. Had the old ‘that other guy is wanting to buy it and put the deposit down on it if you don’t get it’ etc. I should have known then!! Never again.
brian mychalczuk from Macwest Motors Ltd in response to Costing me a fortune!
hi sorry to hear about your issues ,but 6k in 6mths is quite excessive and 12months down the line ,come on we haven't got a crystal ball, mot advisorys are placed by the tester not us and they are advisorrys ,you could take the car to another mot station and the report could be totally different from the other its at the mot inspectors opinion and only a opinion
BRIAN MYCHALCZUK from Macwest Motors Ltd in response to Costing me a fortune!
SORRY BUT HOW DO YOU EXPECT US TO KNOW WHAT IS GOING TO GO WRONG 12MTHS DOWN THE LINE,YOU HAD NO PROBLEMS FOR 12MTHS SO I DONT SEE HOW YOU CAN EVEN SUGGEST ITS OUR FAULT,
Anonymous in response to Costing me a fortune!
I do not normally respond to these but I wish I had checked the company reviews before buying the car. I bought from this dealer in late 2019 and paid £3995 for the car. I would have expected 1 or 2 problems but nothing like I got. In the 12 months since purchasing the car I have spent over £2000 on problems that have continued, all just after the 3 months alleged warranty that I had. I took the car back after the first problem and the response was "sorry but the warranty does not cover that" So after 12 months I have got rid. Even the garage I got to do the repairs advised me to get rid of it as they felt guilty taking any more money from me, as every time they fixed it the engine management light came on with a new problem. I traded it in just before Christmas but I was honest with the dealer and told him why I was getting rid. I should have been more aware when buying as another customer was looking at a car when I was there and he told him that someone was coming to collect the car he was looking at but if he got in first he could have it and the guy fell for it, I just hope his car was better than mine. The dealer I bought my new car from had a rating of 4.9 from 5 stars, this is out of 118 reviews. I will definitely check every time I go for a new car. Please be careful when buying and do not listen to salesman rubbish, check the reviews.
I would say try and avoid this dealer nothing but trouble with car got trading standards involved in just a year I have spent £1500 to get it right never again
victoria jennings in response to never again
We bought ours 18 months ago, had that many things wrong, coolant system breakdown, engine needed re building and now head gasket gone. Plus a clutch and brakes along the way. Still got £3500 left to pay on it but getting rid as we've spent over £2500 already, complete nightmare. Worth taking someone who knows about cars for a look. Maybe garage knew maybe they didn't, but will remember next time a sales man says 'oh that car is sold as someones done a finance application on it' then changes his mind once a cash buyer is about, run the other way!
BRIAN MYCHALCZUK from Macwest Motors Ltd in response to never again
OBVIOUSLY TRADING STANDARDS DIDNT THINK YOU HAD A CASE,WE HAVE A GREAT RELATIONSHIP WITH THEM AND HAVE ALWAYS FOLLOWED ANY ADVICE GIVEN BY THEM TO OURSELVES ,ALSO HOW CAN WE BE RESPONSIBLE FOR ISSUES 12MTHS DOWN THE LINE,ITS A SECOND HAND CAR AND YOU WOULD HAVE GOT NO HELP FROM ANY GARAGE IN THE WHOLE OF ENGLAND SO FAR DOWN THE LINE,,SO INSTEAD OF LOOKING FOR SOMEONE TO BLAME JUST REMEMBER ITS SECOND HAND AND WE DONT HAVE A CRYSTAL BALL TO SEE INTO THE FUTURE
Fantastic service from MacWest motors. we had several cars planned to look at got to macwest motors found what we were looking f or didn't bother with the rest big thank you.
Can't fault service from start to picking vehicle up.Brian sorted the best deal that for me.the car looks and drives fantastic.I will be recommending macwest motors to other people
Reviewer has confirmed their email address
Everything at Macwest Motors was Absolutely perfect. I bought a Mini of them in April, the car was great and working well. I did recently sell it for practicality reasons but it was great while it lasted. I would recommend this dealership!
Reviewer has confirmed their email address
I would recommend Macwest Motors limited, I bought a Vauxhall of them and they did get all the issues sorted, it did mean I had to organise getting the car towed to the dealership and I was car less for a few days though. When I was at the dealership there was people cleaning and maintaining the cars.
Reviewer has confirmed their email address
Bought an 07 plate MINI Convertible last month, road test was fine, but on the way down to Portsmouth the following week the clutch started to slip. Returned the following week and by now it was slipping badly. Took the car back to Macwest Motors, they were very helpful, fitted a new clutch plate, pressure plate etc, absolutely free of charge and with no quibbles at all.. Superb service and a pleasure to do business with them
I bought a car from here in January and it was a very pleasant experience. The dealers were really helpful and friendly and up to now I have had no major issues. The car was clean and in good shape when I picked it up and it was a really good price! I would recommend.
Reviewer has confirmed their email address
Macwest Motors Ltd is an Independent dealership that is based in Wigan. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Macwest Motors Ltd
Cranberry Lodge Garage Wigan Road
Wigan
Greater Manchester
WN4 0BZ
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