39% Reviews
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65% Recommend
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23 reviews from our car dealer reviews community
Leave a review for Macwest Motors Ltd
Leave a review

23 reviews from our car dealer reviews community

Leave a review for Macwest Motors Ltd
Leave a review
"WHAT A PLEASENT CHANGE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have just bought an historic vehicle from macwest motors, what a pleasent change, no salesman in a designer suit and tie, but a real down to earth guy, what i call old school, says it as it is, thank you brian, nothing was too much trouble, yes he had some sales banter, but you should be able to see through that, everything was expertly dealt with, even down to the timing of the delivery, and i live 120 miles away, many thanks brian, i can highly reccomend this firm.*****

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"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well done Macwest motors, just bought a juke from these guys, second time I have bought a car from here, will only go here for any future cars, massive thank you 👍

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"Pleasure to deal with "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a few cars from Brian and always received good service , last car was Ford kuga which has given me 5 yrs trouble free motoring ( couple tyres and pressure switch in that period) so I’ve got nothing but praise ,

"Disgusting Service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Booked to view a car for tomorrow with the intention of buying and taking away same day. Never asked us for a deposit as we’d asked if it would be ready to go so knew we had intentions of buying. For the guy to ring us today saying he’d sold the car. Not very professional considering we had booked Wednesday to view Sunday could of said he’d already had potential buyers and if we didn’t buy then sold it. Absolutely disappointed.

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Brian Mac Mob from Macwest Motors Ltd in response to Disgusting Service

Absolute rubbish , you rang to say you were coming to view on sunday , i took your tel no and said i would ring if car sold which i did on saturday when i sold it for full price , so who is to say you would have come to see let alone buy it , im here to sell cars not promises

Brian Mac Mob from Macwest Motors Ltd in response to Disgusting Service

Absolute rubbish , you rang to say you were coming to view on sunday , i took your tel no and said i would ring if car sold which i did on saturday when i sold it for full price , so who is to say you would have come to see let alone buy it , im here to sell cars not promises

"Excellent throughout."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a cracking used Honda Jazz here in top condition and at a great price.Service was excellent by a guy who knows his stuff.Practical and down-to-earth speaking highly of his service staff.Definitely recommend this place and would make it my first port of call next time too.No hard sell either.

"Rude and unprofessional reply"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I made an enquiry about a Jag for sale I asked about trade in for my car and supplied detail. The MACWEST website states "trade in welcome. "Then received a message by text "Sorry not interested in px." When I replied that the website is misleading as it states trade in welcome I received this message. And I quote " ok then how about we don't want your petrol guzzling high road tax car does that sound ay better rather than saying we don't want to px.". If this is the level of staff in this dealership then make your on mind up about going there.

"A good deal, No hard sell"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought an old Hyundai in very good condition from Chris and Brian. Friendly and efficient service from these guys. Had the car checked out by an independent mechanic and HPI Ed it. No problems reported. Have recommended the garage to family and friends. Will definitely use MacWest Motors again. Cheers, John

BRIAN MYCHALCZUK from Macwest Motors Ltd in response to A good deal, No hard sell

THANK YOU JOHN

"View a car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was just passing and thought I would view a car, the owner of this garage wins the award for using the most swear words in a sentence !!. God help anybody with any disputes after a purchase with Macwest Motors.

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BRIAN MYCHALCZUK from Macwest Motors Ltd in response to View a car

SOME PEOPLE JUST MAKE YOU SWEAR,IF YOU GET MY DRIFT

"The worst car iv owned"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My recent purchase a VW Passat is the second car iv had from Macwest Motors. The first was superb so I returned in good faith. My recent purchase has been nothing but trouble. Its been back 4 times, the 4th times with a list of numerous faults only one of which was rectified. It was returned the 4th time with the following: constant dropping into limp mode, misfire when cold, battery constantly going flat, parking sensors not working and the electric handbrake intermittently not holding. If truth be told I can’t be 100% sure what information was relayed to Brian as he was on holiday when I took it the 3rd and 4th time however the only issue rectified was the limp home fault. The rest is ongoing. Brian seems a lovely fella but I think iv been stung with this one and I’m looking at trading it in because it would appear iv bought a lemon this time. Don’t think I will be returning to buy a third car from Macwest motors

BRIAN MYCHALCZUK from Macwest Motors Ltd in response to The worst car iv owned

SORRY TO HEAR YOU FEEL THAT WAY,BUT CAR HAS BEEN IN TWICE ,ONCE FOR DIAGNOSIS,SECOND FOR REPAIR £150 THROTTLE BODY WHICH ISNT COVERED UNDER WARRANTY BUT I REPLACED FOC,ALSO NO MENTION WAS MADE OF ANY HANDBRAKE FAULT,BUT USUALLY ON PASSATS ITS BECAUSE PEOPLE DONT PUT THERE BELT ON BEFORE MOVING OFF SO BRAKE WONT RELEASE,I DONT RECALL YOU MAKING ANY COMPLAINT TO ME OR ANY OF MY STAFF SO I CANT ADDRESS WHAT I DONT KNOW

"Avoid "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Macwest Motors.

BRIAN MYCHALCZUK from Macwest Motors Ltd in response to Avoid

WHAT A COWARD YOU ARE,IF YOUVE SOMETHING TO SAY OR STATE PLEASE AT LEAST GIVE US DETAILS OF YOUR SO CALLED COMPLAINT RATHER THAN JUST PUTTING RIDICULOUS REVIEW WHEN NO ONE KNOWS WHAT WAS YOUR PROBLEM,

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Dealership Information

Macwest Motors Ltd is an Independent dealership that is based in Wigan. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
23 reviews3.8 out of 5 stars — Rated Very Good
Excellent
15
Very Good
0
Average
2
Poor
2
Terrible
4

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  • Contact Information

    Address

    Macwest Motors Ltd
    Cranberry Lodge Garage Wigan Road
    Wigan
    Greater Manchester
    WN4 0BZ

    Get in touch

    01942 715500
    http://www.macwestmotors.co.uk/

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    Dealership Statistics

    65%
    Would recommend this dealer to family and friends
    39%
    Percent of reviews responded to by this dealer

    Additional Information About Macwest Motors Ltd

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