71% Reviews
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84% Recommend
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45 reviews from our car dealer reviews community
Leave a review for Maidstone Car Company
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45 reviews from our car dealer reviews community

Leave a review for Maidstone Car Company
Leave a review
"Good service from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had been debating on changing our car for a while but due to the low amount of mileage that we do we didn’t want an all singing and dancing top of the range car so we came across a Volvo C30 at Maidstone Car Co which was within budget but had quite a good spec and reasonable mileage. We booked a viewing as we live over an hour from Maidstone and we were pleasantly surprised by the quality of the car. We saw the car as it was without being valeted so we were able to mention a few minor things that we would like to have resolved before completing our purchase. Once happy we confirmed our purchase with deposit. I would like to point out at this point that we were in no way pressurised into a quick buy or hurried deposit. After we paid our deposit and checking work was completed as promised we picked up our car. Both points of contact had kept us updated on progress of the car and considering we had wanted an MOT, service, internal valet and a slight door dent rectified a weeks wait didn’t seem unreasonable. Whilst it may be early days since we brought the car it drove well and we wouldn’t have any problems recommending this company for anyone looking for a budget or second hand car.

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Cara from Maidstone Car Company in response to Good service from start to finish

Many thanks for our 5 stars! In return you were a pleasure to deal with. Thank you for your business.

"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have used Maidstone Car Company on several occasions and find them Helpful, Courteous and Efficient. Will use them again.

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Cara from Maidstone Car Company in response to Great Service

Thank you for your 5 star review, look forward to seeing you again soon!

"never had any problems"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased two cars from Maidstone Car Company, never had any problems,didnt even bother with a test drive,most recently in July my lovelly peugeot 207cc sport. purchasers have the option to get a second opinion if they want its up to you.. a very happy customer.

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Cara Cooke from Maidstone Car Company in response to never had any problems

Steve thank you for your review!

"Most satisfied customers forget to post."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Of the five cars I have owned since I passed my test some 25 years ago, four of them (including the current one) were bought from Maidstone Car Company. That should tell you everything you need to know. The other one, since you ask, was bought in a desperate hurry from a mate at work, after I totalled my lovely Skoda on the M20. Had I the time I would have had no hesitation in buying yet another from them. The only problem I encountered was posting this review. God, the internet can be annoying, eh?

Cara from Maidstone Car Company in response to Most satisfied customers forget to post.

Many thanks for your review, hope we can be of help in the future.

"Stay away avoid at all costs"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not buy anything from Maidstone Car Company they lie a lot. Bought a car from them after getting it home discovered the central locking did not work the the exhaust packed up but the did sort that but never the key . They said they had got a new key and I made a appointment to apprenylon get it sorted took afternoon of work and when I got there was told the key man had gone which was utter rubbish the key man didn't even exist. They hanged everything out so much that I have now give up the 2 men hide behind the receptionist cara but she just doesn't what she is told I believe now the cv joint has gone aswell I will never entertain them again and will let people no when I drive past that are looking at there heaps of cars stay away don't entertain them unless you want to deal with dishonest liars.

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+8 Found this review helpful
"WARNING! DO NOT BUY FROM THESE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have reported Maidstone Car Compmany to the Police, Trading Standards, VOSA and various other bodies and will keep reporting them over and over again. Having viewed one of their cars went away to think about it and view other vehicles elsewhere, saw another similar vehicle around same price but wasn't to keen on the colour, so approximately 4 days later called Maidstone Car Company to agree a price on their vehicle, a deposit was paid via bank transfer and within 24hours went to collect vehicle, upon arrival was ushered into their shabby rundown offices to do the paperwork, however as the car was not anywhere to be seen I asked to see the car first as I wanted to check it over, it transpired they had clearly hidden it in another car park to avoid me seeing the poor condition it was now in, hoping I would do the paperwork and hand over the rest of the money, reluctantly the car was driven back to the garage, the vehicle was now covered in scratches all over but mainly on a rear door, there was also some kind of bad repair done to the rear bumper with filler that hadn't been rubbed down and hand painted, there was lacquer peeling off the vehicles rear wheel arch and the car was appallingly filthy inside and out having been parked under a tree, no attempt had been made to clean it whatsoever, now this was a £3000 car not new I appreciate that but 100% not the condition I had seen it days earlier, because of this I then refused to buy the Car, a lady working there by the name of Cara agreed to refund deposit, however before I left the boss an old man called George returned the car onto the forecourt and I watched in disbelief as he then rammed the car into another one behind on the forecourt, he then pulled forward and reversed again ramming the same car and catching the wall on the offside same area where the damage was I had seen earlier, I now knew how this previous damage had occurred. Next day I contacted garage regarding my deposit which should have been transferred back to me only to be told of my £500 deposit only £250 would be returned, reason being they "claimed" they had serviced the car prior to sale which they had told me would be done as a matter of course anyway before I even agreed to buy it, and also unbelievably someone else in the 24hour period of me paying deposit and going to collect it wanted that car but was turned away, amazingly car was still there two weeks later , So do yourself a massive favour, STEER CLEAR OF THESE. --> MAIDSTONE CAR COMPANY, I am currently in process of taking them to court and will go to the highest court if necessary, don't care if it costs me more money, I am also reporting them continually to every available body that I can find, it's not just about the money, its the principal ------> DONT BUY FROM THEM ----> BE WARNED!!!!

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"Small friendly garage"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a small car for my son to learn to drive. A relatively small issue arose with the thermostat housing which was sorted to our satisfaction.

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Cara from Maidstone Car Company in response to Small friendly garage

Many thanks for your review

"Very Professional and helpfull"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Father has now bought three cars from this small but friendly dealer. Every time he has been treated with respect and professionalism, in fact the last time they even sourced the type of car (Renault Scenic).he was looking for. I'm sure he will happily return here the next time he looks to upgrade.

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Cara from Maidstone Car Company in response to Very Professional and helpfull

Thank you for taking time to write a review for us.

"Never buy from this place"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a corsa from this garage and nothing but problems with it they dont like to repair the car.

Cara from Maidstone Car Company in response to Never buy from this place

Thank you for your review. In fact, a 54 plate 100,000 miles Corsa sold for £1,100 as a “trade sale” which was a discount £395 for a Euro Car Parts delivery driver. Your experienced friend checked the car over prior to purchase. The car had covered over 2,500 miles during a 6 week period. Despite the “trade” agreement during that time a broken coil spring was replaced and a complete clutch fitted.

Adee in response to Never buy from this place

Same here, avoid buying from them, I will be reporting them to VOSA due to condition of the car.

"Alfa 159 purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I called ahead after seeing the add on ebay and the car was ready and waigi g for my test drive,Price was about right and after looking at a few that day I went ahead and paid a deposit to hold the car as i felt it offeed good value for money, they gave a it a fresh service and a new MOT (happy days) the car needed new discs and pads on the front and this was all done for me as well as a full valet. I did have an issue with the car which was a clutch sensor but this was rectified for me at a local garage to me which they paid for so can't complain.(also they were happy to pay for the genuine part rather than a copy car part). I would come here again ... Cara the lady I spoke to at Maidstone Car Company was always very polite.

Cara from Maidstone Car Company in response to Alfa 159 purchase

Thank you for your review and our 5 Stars! Hope we can help again in the future.

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Dealership Information

Maidstone Car Company is an independent dealership that is based in Maidstone. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Previous registered address for Maidstone Car Company back in 2010 was: George Street, Maidstone, Kent, ME15 6NX.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
45 reviews4.2 out of 5 stars — Rated Very Good
Excellent
35
Very Good
3
Average
0
Poor
2
Terrible
5

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  • Contact Information

    Address

    Maidstone Car Company
    1-3 Wheeler Street
    Maidstone
    Kent
    ME14 1TU

    Get in touch

    01622427501

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    Dealership Statistics

    84%
    Would recommend this dealer to family and friends
    71%
    Percent of reviews responded to by this dealer

    Additional Information About Maidstone Car Company

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