Having bought an Alfa Mito brand new in 2016, i took it for it's first Major service as per the schedule, i asked Mangoletsic Knutsford to check the rear brakes as i felt they were binding a little, upon completion of the service the technician informed me that they had indeed checked the rear brakes and that the rear callipers needed stripping down and cleaning and that this would cost me £68, i refused and said that if the callipers were not operating correctly then this should be done under warranty, I was told brakes were a serviceable item and as such were not covered under warranty, i took the car away and had a second opinion from an independent engineer who informed me that the callipers were ceased solid and that effectively i had been driving as if the hand brake was partly on, also they had never seen grease in their life and that the pads were in need of being replaced as they were worn down to just above the indicator wires, all this on a car that was less than 2 years old and had only done 12,000 miles, he also told me that the wheels had never been off the car as they were ceased to the hub and had to be knocked off using a rubber mallet, so how could they have checked the brakes properly with the wheels on? I returned to Mangoletsi and informed them of this to no avail, in the end £100 for new pads on a car less than 2 years old. Air con then stopped blowing cold air only warm, i took it to Mangoletsi who said it would be £70+ to check it, if a fault was found then there would be no charge, they checked it found NO leaks or faults but then charged me £58 for a re-gas, at no time was i asked if i wanted the re-gas they just did it, i queried as to why this wasn't done under warranty and was told a re-gas wasn't covered so i said so if there were no leaks or faults where had all the gas gone and therefore why did it need a re-gas, also if there was no faults or leaks why has the £70+ been wavered and only the charge of the re-gas applied i didn't get a satisfactory answer just, "well nothing is totally air tight sir, gas leaks away over time" to that i said, what all of it in less than two years, he then said well we do recommend that you have the system checked and serviced every two years, to which i said well it's not even two years old yet, so i still had to pay £56, UTTER DISGRACE OF A DEALER!!!!!!!

Sounded like a new engine after my 1st service, Other mechanical work done made driving my 4c spider more enjoyable experience. Thanks to all involved.

I Purchased a 2nd hand top of the range Mercedes from Mangoletsi. I pointed out to the salesman when viewing the car that the paint on the tailgate seemed different shade. He tried to assure me it was due to different material i.e. plastic etc. As i have restored & detailed many vehicles I pointed out to him this wasn't true & i suspected maybe the car had at some point had a new tailgate or paintwork. However i decided it was still a car to buy as it fitted our needs & I could always correct the shade difference if it bothered me during ownership. I pointed out that i was very particular & the car needed valeting & detailing before collection. Upon collection the level of detailing & cleanliness was less satisfactory than a roadside £8 job offered by many in the area. Picking the vehicle up at the close of business we preceded home. Within 2-3miles i was created with a warning light warning of deflated tyres. I proceeded to the nearest filling station to top up said tyres x 3. The PCL fitting would not fit as the valves fitted were too short & could therefore never have been checked during any supposed PDI inspection. I had the tyres checked at a local specialist as they lost air over night & could only be inflated with a clip on type inflator ( i purchased a 12 volt unit to keep it going). I had to have 4 valves and sender units replaced (£100). Within weeks the parking sensors were warning for no reason, the tailgate would not perform electrically as is should. After 2 months the vehicle was taken in for new struts to the tailgate and new sensors. Mangoletsi couldn't correct the issues so sent it to Mercedes. Mercedes has the car for 4 weeks before Mangoletsi then sent it to Cheshire body repairs. Another 4 weeks to replace the struts, replace wiring that was damaged by water. The car came back to me with my roof bar & bike rack keys missing. Within 4 days the same issues returned but at a greater level of failure. I instructed the finance company of the issues & Mangoletsi were requested to take the vehicle back. I have ended up out of pocket due to a VERY bad dealer experience. The worst experience from a dealer in 35 years of motoring & over 60+ cars. My original fears of the tailgate issues should have made me walk away. I will continue to seek my outstanding funds. Please stay away from a very incapable dealer, from sales to customer service they really are as poor it get. I can only imagine they will resell the Mercedes ML300 White SA11 GGJ again. DO NOT BUY THIS CAR. the boot area has had water inside for 3 months undetected. Problems will certainly continue to plague what normally are a fantastic car.