108 reviews from our car dealer reviews community
Leave a review for Mangoletsi
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108 reviews from our car dealer reviews community

Leave a review for Mangoletsi
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"Nightmare from Start to finish"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I Purchased a 2nd hand top of the range Mercedes from Mangoletsi. I pointed out to the salesman when viewing the car that the paint on the tailgate seemed different shade. He tried to assure me it was due to different material i.e. plastic etc. As i have restored & detailed many vehicles I pointed out to him this wasn't true & i suspected maybe the car had at some point had a new tailgate or paintwork. However i decided it was still a car to buy as it fitted our needs & I could always correct the shade difference if it bothered me during ownership. I pointed out that i was very particular & the car needed valeting & detailing before collection. Upon collection the level of detailing & cleanliness was less satisfactory than a roadside £8 job offered by many in the area. Picking the vehicle up at the close of business we preceded home. Within 2-3miles i was created with a warning light warning of deflated tyres. I proceeded to the nearest filling station to top up said tyres x 3. The PCL fitting would not fit as the valves fitted were too short & could therefore never have been checked during any supposed PDI inspection. I had the tyres checked at a local specialist as they lost air over night & could only be inflated with a clip on type inflator ( i purchased a 12 volt unit to keep it going). I had to have 4 valves and sender units replaced (£100). Within weeks the parking sensors were warning for no reason, the tailgate would not perform electrically as is should. After 2 months the vehicle was taken in for new struts to the tailgate and new sensors. Mangoletsi couldn't correct the issues so sent it to Mercedes. Mercedes has the car for 4 weeks before Mangoletsi then sent it to Cheshire body repairs. Another 4 weeks to replace the struts, replace wiring that was damaged by water. The car came back to me with my roof bar & bike rack keys missing. Within 4 days the same issues returned but at a greater level of failure. I instructed the finance company of the issues & Mangoletsi were requested to take the vehicle back. I have ended up out of pocket due to a VERY bad dealer experience. The worst experience from a dealer in 35 years of motoring & over 60+ cars. My original fears of the tailgate issues should have made me walk away. I will continue to seek my outstanding funds. Please stay away from a very incapable dealer, from sales to customer service they really are as poor it get. I can only imagine they will resell the Mercedes ML300 White SA11 GGJ again. DO NOT BUY THIS CAR. the boot area has had water inside for 3 months undetected. Problems will certainly continue to plague what normally are a fantastic car.

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+6 Found this review helpful
"Absolutely fabulous"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was put in touch with Mangoletsi via carwow as my local fiat dealer couldn't (or wouldn't) help. Gary has been absolutely fabulous and I cannot thank him enough for finding my new car and even delivering it my place of work. From my initial contact to receiving my fiat 500 it has been a total of 8 days. Thanks Gary - you deserve the 5 stars!

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+0 Found this review helpful
"Absolute disgrace - keep away"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lets be clear here. If I could have given no stars, I would! This issue goes back a couple of years, but as we have just had to pay a further £1,500 which makes a total of over £2,000 in two years, in keeping this used Mito on the road, it has reared it's ugly head again. Poor, unprofessional, rude salesman, gave incorrect information during sales process, didn't know the company policy, no customer skills whatsoever unless you include winding people up! As you can see from above - very poor deal on what has proved to be a heap of a car! Gave back word on promise 'approved used' saying it didn't qualify after deposit paid. Had to fight them for everything. Delays on delivering car, using every excuse in the book, and had to make many phone calls. Very unprofessional. Should have walked away from this one. More fool me. Won't go near again, and will recommend to others, to steer clear!

"If it sounds too good to be true then is"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was reeled in with a deal not to miss by Mangoletsi Knutsford. I didn't want a new car or finance but ended up with both. The deal seemed great so I went along with it. As the days passed the deal kept changing and looked less and less appealing. The salesmanship was unprofessional and he made elementary mistakes about specifications of cars. Wouldn't go near them again.

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+25 Found this review helpful
"Steve Davies"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have a 2014 Giuietta which has a sound problem on the audio system. I booked the car in to be checked.The car is within warranty and bought from Mangoletsi.. On arrival I was informed that if the diagnostic check found nothing I would have to pay £45, this was not mentioned when I booked the car in. Considering that Mangoletsi are the Alfa agents and the car is under warranty I am disgusted that they expect the customer to pay for their in ability to find a fault. Needless to say I won't consider dealing with them again and certainly would not recommend them. This is not what I would call Customer Service!

"Painless"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the opening line of the 'salesman' when we first sat down "We operate like any car warehouse, we only make a couple hundred pounds on each car..", to the fact that he wanted to 'test drive' the car we were considering part-ex-ing before allowing us to even look at the cars we were interested in, to spending more time on trying to knock down the price on the potential trade-in than actually treating us like customers and understanding what we actually wanted left my wife and I feeling that we were very much in their 'sausage sales machine'. They do have some nice cars but unless you go expecting the same experience you'll do what we did and walk away. Avoid.

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"happy buyer"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a great experience at Mangoletsi in Knutsford, they weren't pushy or salesman like at all, they were down to earth and easy to get on with. The prices were better than I'd seen elsewhere and I've already recommended them to friends.

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"walks66"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mangoletsi were sound to deal with, There was a slight delay in having funds sent to pay the garage, during this time I had already chosen my car and Mangoletsi were great as they held the car for me and took it off sale The best part is that without me even needing to haggle a price they knocked some money off which i thought was quality Ive had no issues with the car since purchase, thank you

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Dealership Information

WELCOME TO MANGOLETSI

CAR DEALER IN KNUTSFORD, CHESHIRE.

We, Mangoletsi, are a multi-brand dealership. Home to Alfa Romeo, Jeep, Fiat, Abarth, Suzuki and MG. You can browse all six of these brands at our impressive showroom conveniently located just outside of Knutsford town centre or a five-minute drive from the M6 junction 18 and 19. Alternatively, our team can take care of you remotely and arrange the purchase and nationwide delivery of your next car.

The mission of the Mangoletsi team is to deliver outstanding customer service by creating a transparent and enjoyable experience for all. Mangoletsi benefits from being a privately-owned dealership, enabling a personal approach to fulfilling our customer desires and needs. Satisfying customers nationwide for over 50 years, Mangoletsi offer the very best financial packages on new and used cars across all six of our brands, as well as their servicing and parts. Peruse our website for all our offers on new or used cars and don’t hesitate to give us a call or visit our showroom and enjoy a truly memorable test drive through the Cheshire countryside.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership founded in 1968

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
108 reviews2.6 out of 5 stars — Rated Average
Excellent
36
Very Good
2
Average
7
Poor
27
Terrible
36

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    Contact Information

    Address

    Mangoletsi
    London Road
    Knutsford
    Cheshire West and Chester
    WA16 9NS

    Get in touch

    01565 722899
    http://www.mangoletsi.com

    Opening times
    Mon 08.30 - 18.00
    Tue 08.30 - 18.00
    Wed 08.30 - 18.00
    Thu 08.30 - 18.00
    Fri 08.30 - 18.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    34%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Mangoletsi

    Company Formed: 1968
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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