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102 reviews from our car dealer reviews community
Leave a review for Mangoletsi
Leave a review

102 reviews from our car dealer reviews community

Leave a review for Mangoletsi
Leave a review
"Great purchase experience, friendl"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nothing too much trouble. People are great, from salesperson through to click and collect

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"Poor service by arrogant people"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They kept my Jeep for 2 months till they finally fixed it and in the end although I paid a massive a bill they forgot to adjust the gearbox so I had to return my car and loose 2 more days.... Very costly for such a cheap service. You can never get through as they don't answer the phone. Most of them are too posh to deal with customers but their service is the worst!

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+5 Found this review helpful
"Won't answer the phone"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tried for 2 days to get through but they won't answer the phone

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"Poor"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Make sure all paperwork is in order before taking delivery. Make sure they are in pocession of the V5. Took a long while & lots of calls / messages to get V5. Previous owner at fault but dealership should be aware of these sorts of problems. However I'm very pleased with the car, so far.

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+2 Found this review helpful
"Just bought a fiat 500"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently purchased a fiat 500 arbarth from mangoletsi Jamie was super efficient and helpful, with the purchase of my car. Well done to all the team at mangoletsi. Would highly recommend them Jim and Gill

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+1 Found this review helpful
"Awful awful awful customer service!!!!"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from this dealer just before Christmas but when it arrived there was no service history or paperwork as shown online. I have tried to contact them every day for 2 weeks and am told that someone will get back to me but no one does. It would seem once you'be paid they don't care about you at all! Really really bad customer service!!! Don't use!

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+6 Found this review helpful
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"Worst customer service. "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The worst customer service i have ever experienced. I had issues with a car i purchase there(regrettably) and so i took it so they'd have a look whilst still under warranty. They gave me the car back Saying there was no issues with it plus it passed its MOT. 2 days after the car leaves me stranded again....they dont want to take responsibility for it now. Plus the guy i spoke to kept lying making things up to win an argument instead of offering a solution. Unbelievably low level of customer service. Dont buy from them. Absolutely disgusting

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+5 Found this review helpful
"Poor customer communication "
1.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just spent 1 hour driving to view a car which we made an appointment to view. When we turned up the salesman decided to inform us during our allocated time that someone else had made an appointment to view the same car and was on a test drive during our appointment. A phone call would of been much appreciated to save us the long wasted journey. An apology would’ve been appreciated after the major disappointment!

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"Fantastic to deal with "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a used Alfa Romeo from Mangoletsi and could not fault them. Great help from the salesman to the day of collection. The car was beautifully presented. Would definitely use again. A* thanks guys

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+0 Found this review helpful
"Dishonest!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Second time that I have contacted dealers about different cars but both times dealer is totally dishonest about description and pricing of vehicles. Latest was last night when I saw a s-cross preregisterd 20 plate at 12,900. Tried to buy it but surprise surprise vehicle wasn't available apparently for 90 days and by the next day it had gone up to 21,795 with no explanation or contact from dealer. TOTALLY DISHONEST

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Dealership Information

WELCOME TO MANGOLETSI

CAR DEALER IN KNUTSFORD, CHESHIRE.

We, Mangoletsi, are a multi-brand dealership. Home to Alfa Romeo, Jeep, Fiat, Abarth, Suzuki and MG. You can browse all six of these brands at our impressive showroom conveniently located just outside of Knutsford town centre or a five-minute drive from the M6 junction 18 and 19. Alternatively, our team can take care of you remotely and arrange the purchase and nationwide delivery of your next car.

The mission of the Mangoletsi team is to deliver outstanding customer service by creating a transparent and enjoyable experience for all. Mangoletsi benefits from being a privately-owned dealership, enabling a personal approach to fulfilling our customer desires and needs. Satisfying customers nationwide for over 50 years, Mangoletsi offer the very best financial packages on new and used cars across all six of our brands, as well as their servicing and parts. Peruse our website for all our offers on new or used cars and don’t hesitate to give us a call or visit our showroom and enjoy a truly memorable test drive through the Cheshire countryside.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership founded in 1968

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
102 reviews2.6 out of 5 stars — Rated Average
Excellent
35
Very Good
1
Average
7
Poor
26
Terrible
33

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    Contact Information

    Address

    Mangoletsi
    London Road
    Knutsford
    Cheshire West and Chester
    WA16 9NS

    Get in touch

    01565 722899
    http://www.mangoletsi.com

    Opening times
    Mon 08.30 - 18.00
    Tue 08.30 - 18.00
    Wed 08.30 - 18.00
    Thu 08.30 - 18.00
    Fri 08.30 - 18.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    35%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Mangoletsi

    Company Formed: 1968
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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