17% Reviews
replied to
64% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


45 reviews from our car dealer reviews community
Leave a review for Marshall Mercedes-Benz of Blackburn
Leave a review

45 reviews from our car dealer reviews community

Leave a review for Marshall Mercedes-Benz of Blackburn
Leave a review
"Great service as always "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dealt with Ian Wilkinson, I found his knowledge very high on all class of cars and was very helpful.

"A big Thank you To Justine Hughes"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you want to buy a car then speak to Justine at Blackburn he really does know everything you need to know about a Mercedes, he was knowledgable, humourous and explained everthying about the car thoroughly. The car is brilliant just like he said. We saw the car on the website at the dealership and week later driven out with a brand new car,. Thank you Justin, i just love it, i would definitely recommend you to all my friends and family.

Get Car Leasing

Reviewer has confirmed their email address

+4 Found this review helpful
"My new car sold by Justin Hughes"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We went into the showroom to look at Glc and sold a new car by Justin from the moment we stepped into the showroom Justin could not do enough for us , he was knowledgeable and went through everything we needed to know , his experience was remarkable, I would definitely choose Mercedes Blackburn to see you a car , Justin could not do enough to make sure we were happy with the car 😊so a big thank you to Justin you were great am so happy with my car

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We walked into Mercedes Benz Blackburn 2 wks ago to test drive a CLA & today have driven out of the showroom with a brand new C200 convertible thanks to Justin Hughes’ fabulous sales skills. Professional, knowledgeable & genuinely a nice guy. The handover was extra special with the unveiling of the car, captured on video and sent to us. All in all excellent service throughout & we will be back. Thanks Justin

Get Car Leasing

Reviewer has confirmed their email address

+5 Found this review helpful

Justin Hughes from Marshall Mercedes-Benz of Blackburn in response to Great dealership

Thank you very much for your review! We all hope that you love your fantastic new car!

Justin Hughes from Marshall Mercedes-Benz of Blackburn in response to Great dealership

Thank you very much for your review! We all hope that you love your new Mercedes-Benz!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been looking for a Mercedes for a while and went around different dealerships. My final stop was Mercedes in Blackburn. I found the car and fell in love straight away. I spoke to David Collier the sales executive who was excellent. He was very helpful and patient giving me his full attention answering all questions even silly ones I had. I am in retail myself and find people are quick to give bad feedback but never good! I would reccomend Mercedes Benz Blackburn and certainly see David Collier! I will be back again in the future when I decide to upgrade my car. Thanks again David for your exceptional service. Five Star! Mark from Skelmersdale

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Great thank you to Justin Huges"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to say a great big thank you to Justin Hughes at Marshall Mercedes in Blackburn who from the moment we walked in to the moment we left he was polite, knowledgeable, funny and had a great sense of humour.

Justin Hughes from Marshall Mercedes-Benz of Blackburn in response to Great thank you to Justin Huges

Thank you very much for your review! I do hope that you love your new Mercedes-Benz!

Justin Hughes from Marshall Mercedes-Benz of Blackburn in response to Great thank you to Justin Huges

Thank you very much for your review! I do hope that you love your new Mercedes-Benz!

"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to thank Justin Hughes (sales) of Marshall Mercedes of Blackburn for making our car purchase a relaxed and enjoyable experience. From the initial approach to handing over the keys. Justin was polite, courteous and respectful as in when a polite no thank you to other products was given Justin did not push. He handled all the paperwork even the transfer of my private plate. After a few days he gave us a courtesy call to see how we was doing with the car, nice touch. also last but not least he has good sense of humour . Once again thank you.

Get Car Leasing

Reviewer has confirmed their email address

+7 Found this review helpful

Justin Hughes from Marshall Mercedes-Benz of Blackburn in response to Great Service

Thank you for your review, we do really appreciate it! We do hope that you enjoy your new Mercedes-Benz!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Very dishonest dealer "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking for an a class online and I liked 1 amg a class from Marshall Mercedes Blackburn. I rang them and booked an appointment and he suggested me to reserve the car and it’s fully refundable if I change my mind or anything else so I reserved the car with £500 deposit. I booked car for viewing next week as it’s 4 hours driving but before I drive there I checked mot and it was still due and i been told that it’s paid.that sales person lied to me. Anyway still after I changed my plans and I couldn’t go. Now when I couldn’t make it i rang him and told him that I don’t want that car for now so I would like to get my deposit back as you promised and he said yh it will take 5 days to process and i said no problem. ITS BEEN MORE THAN A MONTH AND IM STILL CHASING THIS PEOPLE FOR JUST £500. I even spoke with manager there but same result. If they don’t keep on there word for £500 I don’t know what would’ve happened if I actually bought a car and then if there was a problem with a car.

Get Car Leasing

Reviewer has confirmed their email address

+6 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my first Mercedes Ian W was my sales consultant made me feel like royalty. Helpful through out till I actually got the keys really happy with my experience .even phoned me a couple days after to see how I was going on with new car will definitely reccomend friends and family to go and view car

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Faulty vehicles "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been driving Mercedes for 7 years and purchased Mercedes from Marshall Blackburn. Sent video with Salesperson expressing car as ‘mint’ Failed to deliver 4 times and on day said traffic bad and driver can’t get home late so won’t deliver !? Eventually delivery happened . Obvious car not checked properly prior to delivery as consistent issues and faults of which had to be rectified by local dealership and made to pay £400. Asked to return vehicle after 2 weeks using CCA2015 but dealer has ignored request . Will be taking legal action . Terrible service stay well away .

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Marshall Mercedes-Benz of Blackburn is an Franchise dealership that is based in Blackburn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
45 reviews3.7 out of 5 stars — Rated Very Good
Excellent
28
Very Good
1
Average
2
Poor
5
Terrible
9

Add Review

  • Submit new information

  • Contact Information

    Address

    Marshall Mercedes-Benz of Blackburn
    Whitebirk Drive
    Blackburn
    Lancashire
    BB1 3HT

    Get in touch

    01254 868260
    https://www.marshall.co.uk/mercedes-benz/contact-us/marshall-mercedes-benz-of-blackburn/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    64%
    Would recommend this dealer to family and friends
    17%
    Percent of reviews responded to by this dealer

    Additional Information About Marshall Mercedes-Benz of Blackburn

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more