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Management is all money money money, no consideration for others, and bonuses or incentives are not only impossible to reach but u will never see one. System is slow and very basic and faulty. The old system needs updating. Parts manager is just an ass.... parts admin and staff are great to work with and helpful, Les is great guy go out of his way to help u.
Contacted Mark during lockdown following advert for a car he was very helpful we negotiated a price for my part exchange and within 15 minutes the deal was complete very easy process from start to finish I hope it goes as smooth when I go to collect the car.
I bought a BMW from this dealership back in July. The car had a major break down due to missing parts which caused other parts to become damaged. It took 2 days for the dealership to get back to me and I had to make to trips back to the dealership costing me £60 worth of diesel each way. In the end the issue needed to be taken further and was dealt with my someone higher up in the business as Marshall in Peterborough have been no help at all. I would not recommend them.
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Not too bad. Bought a Maserati Grancabrio back in May from Marshall. Pretty average dealership. The car did have a few issues which have eventually been sorted but it took a while. the price of the car was fair but not great. I would recommend this dealership to someone looking to buy a new car but not so much for a used one.
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The sales team at Marshall peterborough were very courteous and helpful, the car was in superb condition, very pleased.
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I got an absolutely fantastic deal on the car, few grand off the sticker price. I've had a few cars of Marshall Group before the service is always excellent and I've never had any problems with the cars. They're definitely worth a recommendation.
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My experience at this Marshall dealership in Tyrell Park took place a few months ago. When I went in I spoke to the salesman and explained what I was looking for but the car I ended up buying just hasn't been what I was expecting, performance wise it isn't up to scratch and it's incredibly slow, I don't feel like they took my requirements on board. They also let me drive off with the wrong registration which I realised a week later. I wasn't very happy with the experience at all and I would be reluctant to recommend this Marshall dealership.
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I purchased my car a couple of weeks ago from Marshalls, all was great at the selling point, new to buying cars so didn't know what to ask. After the sale there seemed to be a lack of information, very frustrating, rather told upfront about certain issues rather than find out after, like that I had to get the car at 8 in morning but couldn't so then told i had to wait another week. A lot of promises at beginning, info missed, why not just say so i could have made a more informed decision All sorted and happy now, better comms would be good
Reviewer has confirmed their email address
Marshall Peterborough Vauxhall is an Franchise dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Deals in: Cars
Manufacturers: Vauxhall
Franchise Dealership
| Excellent | 3 | |
| Very Good | 1 | |
| Average | 1 | |
| Poor | 3 | |
| Terrible | 0 |
Marshall Peterborough Vauxhall
Tyrrell Park Boongate
Peterborough
Cambridgeshire
PE1 5PT
0844 334 9218
https://www.marshall.co.uk/vauxhall/contact-us/marshall-vauxhall-peterborough/
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