97% Reviews
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95% Recommend
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555 reviews from our car dealer reviews community
Leave a review for Marshall & Son Motors
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555 reviews from our car dealer reviews community

Leave a review for Marshall & Son Motors
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"Everything was good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My experience was very good, so was the customer service. It was the car that made me choose Marshall & sons Motors. It has been okay! Five stars everything was good. 😊

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"Nothing I can complain about "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

It was spot on to be fair, customer service was absolutely fine they just let get about your own business and come when you needed them to come it was pretty good overall not pushy. The Land Rover is like a tank isn’t it ahaha but I knew exactly what I was buying and I am happy with it. Five stars nothing I can complain about!

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"Let you get on with it "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was looking for a place that had a lot of Land Rovers, and most places only had one, but Marshall and son had several so I could compare. They aren’t pushy at all they just let you get on with it and have a look to make our minds up aha. Good and friendly, just a straightforward experience.

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"Loved it!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Loved it! The guys were great they really were, Ken was amazing. Just a issue with the car but they know about it and it’s booked into the garage, But the guys were great they were brilliant. They were welcoming, they were welcoming four stars but it’s a five for the customer service.

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"Top 5 score"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall rating top 5 score. Two great chaps Jake,Kenny

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Ed from Marshall & Son Motors in response to Top 5 score

Hi Stephen, Thank you for the 5-star rating! We really appreciate your feedback and are glad to hear Jake and Kenny looked after you well. We'll be sure to pass on your kind words to them. Thanks again for your support, and we hope to see you again in the future. Marshall & Son Motors

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"Very friendly and honest car dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Came to this dealer to view a Range Rover, Jake was incredibly helpful and quickly organised a time slot to come and view the vehicle. The vehicle was very well presented and we were left to look around at our own pace with Jake only popping out to answer questions or to offer drinks/a warm office to look at the vehicle history. We took the car out for a drive and noticed a few little bits that needed sorting and all were put on a list of things to be sorted before sale. I decided I liked the car and put down a deposit and the dealer agreed the parts that needed to be fixed. Unfortunately the dealer missed the first delivery date because they had issues getting the vehicle into the mechanics. While at the mechanics they noticed an Additional problem with the car which delayed by a few more days. The thing I really appreciate is throughout all of this process they kept me informed of what was going on and I always got a call from Jake before he had any days off and an honest update. They really didn’t want the car leaving their dealership without everything being right. I’ve had the car for a couple of weeks now and all seems good and my overall experience with Marshall and son motors has been brilliant and would happily buy a car from them again.

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Ed from Marshall & Son Motors in response to Very friendly and honest car dealer

Thank you for taking the time to share such a detailed review. We’re really pleased to hear that Jake looked after you well and that you felt comfortable and informed throughout the whole process. While we’re sorry there was a delay with the delivery, we always want to make sure every vehicle leaves us in the best possible condition, so we appreciate your patience while the additional work was completed. It’s great to hear you’re enjoying the Range Rover and that everything has been running well. Thank you again for your kind words and for choosing Marshall and Son Motors. We’d be delighted to welcome you back in the future.

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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5

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Ed from Marshall & Son Motors in response to 5

Thank you for the 5-star rating, Martin! We really appreciate your support.

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"I would definitely go back to them again"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Only had the car a few weeks but everything seems to be running fine. It was a smooth buying process, everything was done quickly and didn't come across any problems. I would definitely go back to them again. 5 stars.

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Ed from Marshall & Son Motors in response to I would definitely go back to them again

Thank you for the 5-star review, Scott! We're glad to hear the buying process was smooth and everything is running well so far. We appreciate your support and would be happy to help again in the future.

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"Trustworthy dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the second time I have used Marshall & Son i am about a 2 hour drive away from them but because I had such a good first experience I knew I would be looked after and be able to purchase a reliable vehicle if I went back. The customer service both times was very good, I felt looked after as a customer. I went for a discovery this time round and couldn't be more pleased with it, no issues at all. I would highly recommend Marshall & Son, a trustworthy dealership to me.

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Ed from Marshall & Son Motors in response to Trustworthy dealership

Thank you for the fantastic review, Oliver! We really appreciate you making the journey back to us and are delighted to hear you had another great experience. Enjoy your Discovery, and thank you for recommending Marshall & Son.

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"Very straightforward purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5, very straightforward purchase. Friendly staff, vehicle serviced and Motd as promised

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Ed from Marshall & Son Motors in response to Very straightforward purchase

Thank you for the 5-star review, Shane! We're glad to hear your purchase was straightforward and that everything was prepared as promised. We appreciate your feedback and hope you enjoy your vehicle.

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Dealership Information

If you are looking for great savings on quality used then you have reached the right place. Marshall & Son Motors Ltd are a specialist used car dealer based in West Midlands. We are proud to offer you a first class customer service and very competitive pricing. At Marshall & Son Motors Ltd we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

Used Car Finance & Loan Specialist of Walsall

If you are looking for used car finance then Marshall & Sons are here to help. Based in Walsall our dedicated team of finance specialists have helped hundreds of customers, nationwide, to obtain great rate car loans.

Use our online finance calculator to check what rates we have, plus you can apply for finance online - it only takes two minutes and we aim to get back to you the very same day

Get In touch

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Walsall area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

Marshall & Son Motors Ltd we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Walsall? We look forward to meeting you - find our contact details here.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2008

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
555 reviews4.8 out of 5 stars — Rated Excellent
Excellent
483
Very Good
67
Average
0
Poor
2
Terrible
3

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    Contact Information

    Address

    Marshall & Son Motors
    Wlyde Java Northgate
    Aldridge
    Walsall
    WS9 8UB

    Get in touch

    01922 458222
    http://www.marshallandsonmotors.co.uk

    Opening times
    Mon 09.00 - 17.30
    Tue 09.00 - 17.30
    Wed 09.00 - 17.30
    Thu 09.00 - 17.30
    Fri 09.00 - 17.30
    Sat 10.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Marshall & Son Motors

    Company Formed: 2008
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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