Mark K, June 2025
"Couldn't of asked for anymore "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After purchasing the VW California, I came away from the dealership and have done a good few miles with nothing to report. It was a very good experience, and I couldn’t have asked for more.
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Ed from Marshall & Son Motors in response to Couldn't of asked for anymore
Thank you for your great feedback! We’re so glad to hear your VW California is running smoothly and that your experience was top-notch. If you need anything in the future, don’t hesitate to reach out. Enjoy the ride!
Graham B, June 2025
"First-rate service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
First-rate service, excellent with no problems at all. I took my car in for a part exchange, and Ed, the salesman, was very helpful. I have to give them 5 out of 5 stars.
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Ed from Marshall & Son Motors in response to First-rate service
Thank you for your kind words and for taking the time to leave us such a positive review. We're delighted to hear that you received first-rate service and that your part exchange experience went smoothly. Ed will be especially pleased to know he was able to assist you effectively. We truly appreciate your 5-star rating and look forward to welcoming you again in the future. Safe driving!
Anonymous, June 2025
"Excellent throughout"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great customer service, friendly, very knowledgeable and excellent contact throughout.
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Ed from Marshall & Son Motors in response to Excellent throughout
Thank you for your 5-star review, glad to hear of your positive experience with us!
Richard P, June 2025
"Range Rover Vogue"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐️⭐️⭐️⭐️⭐️ - Can't fault them
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Roger B, June 2025
"Five stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
customer services are extremely good, viewing vehicles is relaxing and self paced and the coffees are 10/10
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Five stars
Thank you for your kind words! We're thrilled to hear you enjoyed the relaxed viewing experience, top-notch customer service, and of course—our coffee! We appreciate your feedback and hope to see you again soon.
Andrew H, May 2025
"Super service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very good service
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Super service
Thank you for your 5-star review Andrew, happy motoring!
Ralph C, May 2025
"4 stars"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have had a couple of issues with the Land Rover Discovery. I have contacted the warranty, who are going to take it in the garage to have a look at it. The customer service was good; they were helpful from a sales point of view, and everywhere was clean and tidy, although I did request something which I thought was a reasonable thing to request, but it was not accepted. Overall, a 4-star rating.
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Ed from Marshall & Son Motors in response to 4 stars
Thank you for your feedback. We’re glad to hear you found our customer service helpful and our facilities clean. We're sorry to hear about the issues with your Land Rover Discovery, but we're glad the aftersales team is addressing them. We appreciate your 4-star rating and will use your feedback to improve
David L, May 2025
"Smooth process "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I love the Land Rover Discovery. I did know of the dealership, as I live locally. I don't think there is anything they need to improve on; in my opinion, everything went smoothly.
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Ed from Marshall & Son Motors in response to Smooth process
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you’re loving your Land Rover Discovery and that everything went smoothly during your visit.
Alex L, May 2025
"Great place"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great place, amazing car choices, great service, great staff
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Ed from Marshall & Son Motors in response to Great place
Thank you for the kind words! We’re really pleased to hear you enjoyed the service and our range of cars. It means a lot to the whole team.
Daniel T, May 2025
"Second Motor"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would give 5 rating. This is my second motor and have confidence in them to supply a quality vehicle. Any problems are quickly addressed. In my case a stone chip to the windscreen whilst being delivered was repaired at no cost to me. Both tines I have bought online without viewing in person. That's why I'd return again as description and service.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Second Motor
Thank you for the fantastic review Daniel and for coming back to us for your second vehicle! We’re glad to hear you have confidence in our service and that everything was handled quickly, including the windscreen repair. It means a lot that you’ve trusted us both times to deliver exactly as described, even without viewing in person.
We look forward to helping you again in the future.
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