martin lee sports and prestige from Concept-R in response to Amazing people!

Dear Stefano, Thank you for sharing your enthusiasm about your new car and for acknowledging the efforts of Darren and our team. We are thrilled to hear that the vehicle is a perfect fit for you and your family. Our team strives to provide careful and thorough service to ensure a great experience for every customer, and it's wonderful to know that we've met your expectations in that regard. We apologize for the issues you've encountered with the parking sensor and the tire pressure sensor. Please be assured that addressing these concerns is a priority for us. Our team is committed to resolving these issues effectively and promptly as we head into the new year. We understand the importance of these features for your safety and convenience, and we're focused on ensuring your car is in perfect condition. Your satisfaction is extremely important to us, and we appreciate your patience and understanding as we work to rectify these matters. We're confident that once resolved, your experience with us will be even more positive. Thank you for choosing us and for your willingness to adjust your rating upon resolution. We value your feedback and look forward to delivering a fully satisfying experience. Please feel free to reach out if you have any more questions or need further assistance. Warm regards, MLSP

martin lee sports and prestige from Concept-R in response to Proactive and attentive team.

Dear Abigail P, Thank you for taking the time to leave such a detailed and positive review. We're delighted to hear of your continued satisfaction with the Mazda 6 and that your recent experience with us lived up to your expectations for the vehicle in terms of looks, comfort, and specifications. It's wonderful to know that the condition of the car, both inside and out, met your high standards, and that our staff's friendliness and welcoming nature contributed significantly to your positive experience. Our team is dedicated to ensuring every customer feels valued and supported throughout their journey with us. We also greatly appreciate your constructive feedback regarding the clarity of car availability. Your insights are invaluable in helping us improve our service, and we will certainly take this on board to enhance our customer experience in the future. Regarding the issue with the blocked breather pipe, we apologize for any inconvenience this may have caused. We are glad, however, that our team was able to address and resolve the issue promptly. Our commitment is to ensure your complete satisfaction and peace of mind with your purchase. Thank you once again for choosing us and for your loyalty to the Mazda 6. We're here to assist you with any future needs and look forward to serving you again. Warm regards, MLSP

martin lee sports and prestige from Concept-R in response to professional service.

Mr M professional service. I recently purchased a Range Rover Evoque from Martin Lee Sports and Prestige and I must say that I am extremely satisfied with my purchase. The dealership staff were very professional and courteous throughout the entire process. They were knowledgeable about the car and answered all my questions with patience and clarity. I would highly recommend Martin Lee Sports and Prestige to anyone, the dealership staff are friendly, knowledgeable, and professional, and the car itself is a joy to drive. If you’re in the market for a new car, I would definitely recommend checking out Martin Lee Sports and Prestige.

martin lee sports and prestige from Concept-R in response to A proud car dealership.

Dear Mohammed, Thank you for sharing your experience with your recent Toyota Auris purchase from Martin Lee Sports and Prestige. We're delighted to hear that you're enjoying your new vehicle, even as it represents a departure from your previous preference for German cars. It's always exciting to embrace a change of pace, and we're glad that the Auris is proving to be a positive experience for you. Your kind words about Darren are greatly appreciated. His passion for his work and commitment to customer satisfaction are indeed qualities we're very proud of. It's wonderful to know that his dedication made a significant impact on your experience with us. We're also thrilled to hear that you would recommend our dealership. Our aim is to cater to a wide range of preferences and budgets, and it's gratifying to know that we're achieving this goal. Thank you once again for choosing Martin Lee Sports and Prestige, and for your trust in us. We look forward to the opportunity to serve you again in the future, and please feel free to reach out if there's anything else we can assist you with.

martin lee sports and prestige from Concept-R in response to High standards at Martin Lee!

Dear Fisayo, Thank you for choosing Martin Lee Sports and Prestige for your family car needs and for taking the time to share your experience. We are delighted to hear that the Range Rover Velar is meeting all your expectations, both in its performance and aesthetic appeal. It's great to know that the car is proving to be a perfect fit for your family's lifestyle and that both you and your wife are enjoying the driving experience. We understand the importance of a reliable and comfortable family car, and we're glad the Velar is delivering on that front. We're also thrilled to hear your commendations regarding the service provided by Darren. His commitment to proactive communication and responsiveness is a vital part of our customer service ethos, and we're glad that this made your experience seamless and stress-free. Your acknowledgment of the quality of our service before, during, and after the sale is greatly appreciated. We strive to ensure that every customer feels well-informed and supported throughout their journey with us. Thank you once again for your business and your trust in us. We look forward to continuing to serve you in the future, and please do not hesitate to reach out if you need any further assistance. Best regards, MLSP

martin lee sports and prestige from Concept-R in response to Highly recommendable company!

Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that your Seat Ibiza has surpassed all your expectations and has become the best car you've ever owned. we are also sorry about the windscreen chip, but glad our sales team sorted it proactive for you, It's fantastic to know that its driving experience, comfort, and sporty look have made a significant impression on you.

martin lee sports and prestige from Concept-R in response to Great service

Dear Amanda, Thank you so much for your kind words and for taking the time to leave us this wonderful review. We are thrilled to hear that you have had multiple positive experiences with us, particularly with our customer service and pre-sale support. Our team strives to provide exceptional service and support to all our customers, and it’s always rewarding to hear when we’ve succeeded. Your satisfaction is our top priority, and knowing that we've been able to assist you effectively with your car purchases is a great encouragement to us all. We look forward to continuing to serve you in the future and hope to exceed your expectations every time. If there is anything else we can do to assist you or enhance your experience, please do not hesitate to reach out. Thank you once again for choosing us and for your trust and loyalty. We can't wait to assist you with your next purchase! Warm regards, Martin Lee Sports And Prestige

Martin Lee Sports and Prestige from Concept-R in response to Fantastic aftersales

Dear Steven R, Thank you so much for your continued support and for taking the time to share your experience with our aftersales service. We are thrilled to hear that you've had a positive journey with us, spanning seven cars and numerous recommendations to friends and family. Ensuring that our customers receive exceptional service, not only during the purchase but also in the aftersales phase, is of utmost importance to us. We are delighted to know that our commitment to resolving any issues promptly and with a customer-first approach has made a difference for you. Your loyalty and trust mean a lot to us, and we look forward to continuing to serve you and your referrals in the future. If there's anything more we can do for you, please don't hesitate to reach out. Best regards, Martin Lee Sports and Prestige Team

Martin Lee Sports and Prestige from Concept-R in response to Amazing service

Dear Matt, Thank you for your kind words and for choosing us to be a part of your dream car experience! We're thrilled to hear that you found our service amazing from start to finish. It's wonderful to know that our staff met your expectations and that your dream car turned out to be perfect. We truly appreciate your recommendation to friends. If there's anything else we can assist you with or if you have any future automotive needs, please don't hesitate to reach out. Wishing you many fantastic journeys in your dream car! Best regards, Martin Lee Sports And Prestige

Martin Lee Sports and Prestige from Concept-R in response to Excellent service

Dear Derrick C, Thank you for sharing your positive feedback! We're delighted to hear that you experienced excellent service and communication with our team. Your satisfaction is our priority, and we appreciate your trust in Martin Lee Sports and Prestige. Should you ever decide to make another purchase, we'll be more than happy to assist you. If you have any further comments or suggestions, please don't hesitate to let us know. We look forward to serving you again in the future. Best regards, Martin Lee Sports and Prestige Team