Martin Lee Sports and Prestige from Concept-R in response to Fantastic aftersales

Dear Steven R, Thank you so much for your continued support and for taking the time to share your experience with our aftersales service. We are thrilled to hear that you've had a positive journey with us, spanning seven cars and numerous recommendations to friends and family. Ensuring that our customers receive exceptional service, not only during the purchase but also in the aftersales phase, is of utmost importance to us. We are delighted to know that our commitment to resolving any issues promptly and with a customer-first approach has made a difference for you. Your loyalty and trust mean a lot to us, and we look forward to continuing to serve you and your referrals in the future. If there's anything more we can do for you, please don't hesitate to reach out. Best regards, Martin Lee Sports and Prestige Team

Martin Lee Sports and Prestige from Concept-R in response to Amazing service

Dear Matt, Thank you for your kind words and for choosing us to be a part of your dream car experience! We're thrilled to hear that you found our service amazing from start to finish. It's wonderful to know that our staff met your expectations and that your dream car turned out to be perfect. We truly appreciate your recommendation to friends. If there's anything else we can assist you with or if you have any future automotive needs, please don't hesitate to reach out. Wishing you many fantastic journeys in your dream car! Best regards, Martin Lee Sports And Prestige

Martin Lee Sports and Prestige from Concept-R in response to Excellent service

Dear Derrick C, Thank you for sharing your positive feedback! We're delighted to hear that you experienced excellent service and communication with our team. Your satisfaction is our priority, and we appreciate your trust in Martin Lee Sports and Prestige. Should you ever decide to make another purchase, we'll be more than happy to assist you. If you have any further comments or suggestions, please don't hesitate to let us know. We look forward to serving you again in the future. Best regards, Martin Lee Sports and Prestige Team

Martin Lee Sports and Prestige from Concept-R in response to Simply Fantastic

Dear Aidy, Thank you so much for taking the time to share your experience! We're thrilled to hear that you're over the moon with your new Mercedes GLA. It's wonderful to know that Martin and Darren provided you with exceptional customer service. We'll be sure to pass on your kind words to them. If you ever have any questions or need assistance in the future, feel free to reach out. We appreciate your trust in us, and we hope you continue to enjoy your Mercedes GLA to the fullest. Safe travels and happy driving! Best regards, Martin Lee Sports And Prestige

martin lee sports and prestige from Concept-R in response to Bang On 💥‼️

Dear Thomas M, Thank you for choosing Martin Lee Sports and Prestige for your recent Fiat 500 purchase! We're thrilled to hear that your sweet lady is loving the car, and we appreciate you taking the time to share your positive experience. It's fantastic to know that you found our team to be awesome, with great staff ready to lend a helping hand as needed. We pride ourselves on providing a respectful and no-hard-sell environment, ensuring a positive and comfortable experience for our customers. Your recommendation means a lot to us, and we're grateful for the trust you've placed in us. If there's anything else we can assist you with in the future or if you have any questions, feel free to reach out. We look forward to serving you again. Best regards, Martin Lee Sports and Prestige Team

martin lee sports and prestige from Concept-R in response to Mercedes GLA Class purchase

Dear Andrew F, Thank you for sharing your delightful experience with Martin Lee Sports and Prestige and your Mercedes GLA Class purchase! We're thrilled to hear that your experience has been nothing short of smooth sailing and that you're thoroughly enjoying every drive in your new car. It's amusing to hear that your girlfriend seems to handle it better than you do – it sounds like the Mercedes GLA Class is bringing joy to both of you! We're pleased to know that the car performs flawlessly and meets your expectations. Your appreciation for our customer service is heartening. We strive to be incredibly helpful and friendly, ensuring that the entire process is a breeze for our customers. It's rewarding to hear that everything from start to finish was brilliant, and we appreciate your kind words about our outstanding service. Thank you for rating your experience 5 out of 5, and the extra 0.2 for outstanding service means a lot to us. We're honored to have provided you with a seamless experience, and we appreciate your recommendation. If there's anything else we can assist you with or if you have future automotive needs, we look forward to serving you again. Best regards, Martin Lee Sports and Prestige Team

martin lee sports and prestige from Concept-R in response to Converted and never going back

Dear Richard B, Thank you for sharing your fantastic experience with Martin Lee Sports and Prestige and your transition to driving a Tesla! We're thrilled to hear that your journey with Tesla has been nothing short of brilliant and that experiencing the sheer brilliance of a Tesla has truly converted you to electric cars. It's great to know that you appreciate the remarkable thought and precision put into these vehicles. We're honored to be part of your automotive journey, and we're delighted to hear that you're already contemplating another Tesla for the future. We're especially pleased that our customer service met your expectations, with a special mention of our representative making the entire process super easy. We believe in providing easy-going and accommodating service to ensure a seamless experience for our customers. When you're ready for another purchase, returning to the same dealership would be a pleasure for us as well. We look forward to assisting you in the future and appreciate your trust in Martin Lee Sports and Prestige. Best regards, Martin Lee Sports and Prestige Team

martin lee sports and prestige from Concept-R in response to Tesla Model 3!!!!

Dear Sean M, Thank you for sharing your positive experience with Martin Lee Sports and Prestige, and congratulations on your new Tesla Model 3! We're delighted to hear that you're loving the car, especially the convenience of being able to defrost it from the comfort of your home, particularly during the cold weather. It's fantastic to know that the car met your expectations and that the customer service exceeded them. We appreciate your acknowledgment of Justin Lee's great job in selling you the car. We aim to provide clear explanations and make the transaction as stress-free and smooth as possible, and it's rewarding to hear that your sales rep achieved this for you. Your honest 4-star rating is valued, as we understand that perfection is a high standard to reach. If there's anything specific you believe we can improve upon to earn that fifth star, please let us know. We're committed to continuous improvement and ensuring customer satisfaction. Thank you for choosing Martin Lee Sports and Prestige. We look forward to serving you in the future. Best regards, Martin Lee Sports and Prestige Team

martin lee sports and prestige from Concept-R in response to Outstanding Car and Service!

Dear Callum E, Thank you for sharing your enthusiasm and positive experience with Martin Lee Sports and Prestige! We're thrilled to hear that your BMW 4 Series has brought you so much joy and that each day feels more exhilarating behind the wheel. It's fantastic to know that the confidence you gain while driving the car adds to your overall sense of safety and enjoyment. We take pride in offering vehicles that deliver both performance and a thrilling driving experience. We greatly appreciate your kind words about our customer service. Providing helpful, friendly, and overall brilliant service is a commitment we uphold, and we're delighted to hear that it contributed to making your entire experience fantastic. Thank you for choosing Martin Lee Sports and Prestige for your automotive needs. If there's anything else we can assist you with or if you have any future car-related inquiries, feel free to reach out. We look forward to serving you again. Best regards, Martin Lee Sports and Prestige Team

martin lee sports and prestige from Concept-R in response to A good choice from me

Dear George A, Thank you for sharing your positive experience with Martin Lee Sports and Prestige! We're delighted to hear that you are content with your purchase and that the van has proven to be a solid choice, meeting your needs satisfactorily. It's wonderful to know that the appealing look of the van played a significant role in your decision, especially after having a smaller van previously. We take pride in offering vehicles that not only perform well but also have an attractive design. Our team is thrilled to receive your compliments regarding the brilliant and helpful customer service you experienced. Providing excellent service is a top priority for us, and it's rewarding to hear that our team contributed positively to your overall experience. If there's anything else we can assist you with or if you have any suggestions for improvement, please feel free to let us know. We appreciate your choice in Martin Lee Sports and Prestige and look forward to serving you in the future. Best regards, Martin Lee Sports and Prestige Team