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23 reviews from our car dealer reviews community
Leave a review for Martyns Car Sales
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23 reviews from our car dealer reviews community

Leave a review for Martyns Car Sales
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"5***** I don’t normally write reviews…"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I never review anything ! But I have to take the time to say 5* all round. I am more than over the moon with my new car ! Martyn clearly knows his trade and what customer service still means. 100% I recommend you to save this garages details, I certainly will be returning when the time comes. Thank you. It was a no hassle pleasure. Karen Kent

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+1 Found this review helpful
"Impossible to make contact."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have been trying for over one week to contact this dealer without success. I have tried leaving emails via his website and ebay - no replies! I have found 5 phone numbers (3 landline and 2 mobile) - no reply from any of them! It would appear he is just another 'dodgy' car dealer!

"Engine blew up the next day, AA recovery"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT PAY THEM BY DIRECT TRANSFER! Bought a 2003 blue Sazuki Wagon R on Friday for £1350, as a small A to B car. Engine blew up the very next day on Saturday Evening. Lasted 1 day, first jounrey after getting home. Could of died on the motorway from a dodgy MOT, liscence plate number - PE52 WJJ. Sat in the freezing cold waiting for AA to arrive, I texted Martyn immediately. Engine seized from not being serviced. Oily sludge spat from the engine, and timing belt snapped. Car is in a poor state. Nobody answering the phones, not responding to text or email, not suprised. Have no green slip and the car needs to be towed or scrapped before the council take it. They have deleted my posts from facebook. I want my money back!

Jordan Phillips in response to Engine blew up the next day, AA recovery

A good start, followed by a bump in the road. Martyn is a straight talker, but friendly and approachable dealer. Car I purchased did break down soon after and was initially very upset, as was my partner (being freezing cold outside didn't help) Eventually managed to get him on the phone after a delay due to personal family matters. I'm out a bit of time and money, but neither of us could have predicted the future. All the best

Jordan Phillips in response to Engine blew up the next day, AA recovery

A good start, followed by a bump in the road. Martyn is a straight talker, but friendly and approachable dealer. Car I purchased did break down soon after and was initially very upset, as was my partner (being freezing cold outside didn't help) Eventually managed to get him on the phone after a delay due to personal family matters. I'm out a bit of time and money, but neither of us could have predicted the future. All the best

"Rare honest car dealer "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Spoke at length with Martyn reference a vehicle he had for sale, very honest reference the vehicle and not at all pushy on the phone. Went to his storage facility today and looked around the car in question, Martyn was a pleasure to deal with and totally no pressure to buy from start to finish. I actually didn’t end up buying the vehicle in question as it was not exactly the spec I wanted but it was exactly as described by Martyn and we left with a hand shake all the same. I took my wife with me and she commentated on what a nice guy Martyn was as well, really making us both feel at ease which as most people know is a rare thing these days, I have met some horrible dealers in the past! Martyns son was at the yard and he was a polite friendly guy as well, a credit to his dad. Overall I totally recommend Martyns dealership and can honestly say you will be made to feel welcome regardless if you buy a vehicle or not. Well done guys, keep up the good work.

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"Awful service."
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When answering the phone he says ‘hello’ and doesn't say anything like ‘this is Martyns car sales’ which is a red flag. But i Called to ask about a car and was told ‘it was not on site yet’ , said he would call us back that week, 1 week passes, no phonecall. So we call and get no answer, i use another phone and he answers straight away, and he says the car would be ready in a couple days and i could come view it. Yet no phonecall again. So i left it another week and tried to phone him, funnily enough no answer. I used my work phone and he answered straight away. Which he then proceeded to tell me that the car would 100% be ready by the end of next week and that im at the top of the list for the car and he promised to call me....1 month later, no phonecall, and now the car has No MOT. Just the worst service.

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+2 Found this review helpful
"Buyer beware (Hyundai Getz KN52 OKC)"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I visited in Feb 2020 to see a Red Hyundai Getz priced at £2250. The car was described as in 'very good condition throughout' - I spoke with Martyn on the telephone - he did not disclose any bodywork damage. I went see the car. It had extensive damage to both rear wheel arches. How he considers it acceptable to not disclose that I do not understand. I got irrelevant 'its an old car' spiel. Typical used car salesman, I guess. To be fair the car drove ok. Upon further inspection, it was clear the oil under the filler on the rocker cover was emulsifying profusely. Classic sign of cylinder head gasket failure (he blamed moisture - don't believe him!). He said he would 'get it checked' on Monday. By 11am Monday he was on the phone telling me the car was fine but told me not to bother and look elsewhere. So the car is still there, still for sale. No doubt he will wipe the oil cap clean before some poor soul buys it to end up with a load of grief and expense. Good cars are out there - we brought an immaculate 03 Getz with 18K miles and one owner for £2000 - just not at Martyn's Car Sales. Martyn has no morals and no honesty. Avoid at all cost.

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+5 Found this review helpful
"BEWARE OF MARTYNS CARS "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We paid way over the odds for a Hyundai which broke down as soon as it was driven on the motorway. MARTYN'S CARS should not be allowed to sell cars with life-endangering faults. Worst of all, he didn't pass on the correct paperwork, so I'm being plagued by the DVLA, in spite of having sold the car. MARTYN, THIS IS YOUR KARMA CATCHING UP WITH YOU. As a fellow reviewer stated: he does pick on the vulnerable. I don't know how he sleeps at night.

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+2 Found this review helpful
"Reliable and trustworthy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I arrived from France to test drive 2 cars that had been recomended after explaining over the phone to Martyn what I was looking for. Martyn and his team were welcoming, helpful and informative. The cars that were presented were exactly how they had been explained, in tiptop condition. I would highly recommend for reliability and honesty. Excellent service from Martyns Car Sales.

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+0 Found this review helpful
"No pressure"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Arrived on Saturday morning having travelled down from Scotland the night before. Previously I had emailed Martyn to provide more photos of the car I was interested in, which he provided. I was not disappointed in any way. There was no pressure from Martyns Car Sales to buy and we had a long chat on our road test. The deal was done within the hour and we headed off. Martyn has a lot of interesting cars in his yard and if we had time, I could have spent a few more hours there. I would happily travel down from Scotland again to buy another car from Martyn.

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+0 Found this review helpful
"The Yard Doesn't Inspire, but Martyn Doe"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If he didn't have the car I was interested in, i doubt I would have called in, not an inspiring Car Sales location. However, once I had met and chatted to Martyn I was more than happy to deal with him. Although he is never lost for words, there was no bull...t and was very fair and honest. Certainly no pressure to buy and left you on your own to look after the car. A deal was struck, the car collected a few days later, 300 miles and a couple of weeks later I have no hesitaion in recommending a purchase from Martyns Car Sales.

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+1 Found this review helpful
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Dealership Information

Martins Cars sales are a used car dealership selling to the Chertsey area for over 10 years. Over 100 vehicles are currently in stock and wide range of makes and models are available with everything from Porsche to Ford. All car viewings are by appointment only. Part exchanges are welcome at this dealership and a valuation car be given through their website.

Car Dealer Reviews would love to hear from any previous customers of Martyns Car Sales, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
23 reviews3.6 out of 5 stars — Rated Very Good
Excellent
15
Very Good
0
Average
0
Poor
2
Terrible
6

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  • Contact Information

    Address

    Martyns Car Sales
    Colonels Lane
    Chertsey
    Surrey
    KT16 8RJ

    Get in touch

    07768 017781
    http://www.martynscarsales.co.uk

    Opening times

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    Dealership Statistics

    65%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Martyns Car Sales

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    Directors: XXXXXXXXXX
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