18% Reviews
replied to
81% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


11 reviews from our car dealer reviews community
Leave a review for Martyns Car Sales

Click on the stars to start your review

11 reviews from our car dealer reviews community

Leave a review for Martyns Car Sales
Click on the stars to start your review
"An honest car dealer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have now bought two cars from Martyns Car Sales, a Polo as a first car for my daughter who then progressed to a golf. It was very easy to deal with Martyn and Ian who are very knowledgeable and helpful. What I like is the fact that Martyn is very laid back and does not push the deal at all. He is more than happy for you to think about it with the knowledge that he probably has the best car at the best price and you will return. I am more than happy to return to Martyn the next time I need to change my car. I even sold my X3 to Martin who offered me more than BMW on the part exchange.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"1 happy customer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 3 series BMW from Martyn's, was exactly as described if not better than my expectation for a 17 year old car. Martyn is friendly, honest, knowledgeable and I for one would fully recommend.

Respond to this review

+0 Found this review helpful
"Martyn's Car Sales -- Excellent service "
4.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Literally just picked up a car from Martyn's car sales for my son who is learning to drive. His dream car, a black Suzuki Swift Sport. Drove all the way back to Hertfordshire and various other places and couldn't find fault, an excellent solid first car for my son, a lovely personable man. Knew his cars - wasn't the normal sleezy salesman, was very professional and a genuine good guy. Thank you Martyn, it was a pleasure doing business with you. C Bignell (Hertfordshire)

Respond to this review

+0 Found this review helpful
"Fantastic car"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car from Martyns Car Sales and it was as described had good discussion with a very informative salesman. He knew his cars. A very pleasurable transaction.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"Midge"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Kind helpful and honest. Thank you :)

Respond to this review

+0 Found this review helpful
"John J"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a Jaguar XType from this garage as I was recommended to them by a friend . The whole process was very quick and hassle free and I was able to drive away on the day . Very Happy

Respond to this review

+0 Found this review helpful
"Alex"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Agreed to view the car by appointment having called the day before. Arrived at the site the next day, no car there. Waited 30 minutes. Apparently the car we were interested in was stuck in the mud in a field elsewhere. Effectively wasted 20 quid of fuel and three hours of my life. Car lot was filled with expensive no-hope motors rusting away with just a few cars he was actually trying to sell and a one or two halo cars. I know the technique. Not buying it. Disorganised and incompetent. I would not recommend this dealer. Don't even bother.

Respond to this review

+1 Found this review helpful

simon smith from Martyns Car Sales in response to Alex

This garage is a waste of time agree with you they dont get back intouch. Wouldnt recommend to anyone to buy from these.

Martyn from Martyns Car Sales in response to Alex

After a call from 'Alex' saying they needed to see the car within the hour although the car was in our compound I agreed to move quickly & get the car onsite for them, normally I would need more notice as it was a Saturday & we were pretty busy & had other confirmed appointments. Unfortunately a rear wheel drive car was blocking the car they wanted to view & I couldn't move it in the time I had because it was in a slippery hill part of our compound. (I only had a landline no. For them so couldn't cancel them.) When they turned up I apologised that I couldn't show the car & offered to bring it to them from Monday onwards. They were very rude to my 16 year old son who was cleaning a sold car for collection & To me also, then became quite abusive. (As they came from slough 12 miles away I have no idea where £30 waste of fuel came from.) 99.9% of people are nice, courteous & understanding. They were not. We are a small honest local business with 99.9% of the people we meet/deal with I feel sure are happy with any dealings they have with us. Unfortunately trying to accommodate them quickly was my downfall because I should have said I need more notice for an appointment on a car not on site on a busy Saturday. My intentions for good. As for rusting old cars rotting on our site!? I have some interesting, classic cars that are not for sale & being kept as my personal cars/investment that are not for sale. There judgement & spiteful rant on there review is wrong & surprising but it is a free country. Please feel free to call me & judge for yourself. I am a very experienced, honest, straight forward, decent, honest 'Car Man' who will try & help or advise you with your search for a car. Martyn 07768017781

"alfaone"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Am currently looking at a number of options with regards to a replacement vehicle and having perused the website rang to make an appointment as requested. In total there are 5 cars I wish to look at. I thought that would be an advantage with one dealership having them all in one place (not dissimilar to the car supermarkets). However, it was too much trouble for Martyns Car Sales to pull all 5 cars together and unless I can narrow my search down to 1 or 2 then they are not interested in my business! So much for customer service.

Respond to this review

+1 Found this review helpful

Martyn from Martyns Car Sales in response to alfaone

The truth is we are a small business trying to service people & earn an honest crust. This particular man wanted to look at and drive 5 different types/shapes/makes of cars and after trying to ask a few questions about his needs, wants, requirements he didn't answer any of my questions and I believed he just wanted to drive a few different cars .... !? There are only 2 of us and 4 of the cars were in our compound so a lot of work and time for someone who hadn't given any thought as to what he wanted to spend? What type of car he wanted? Diesel ? Petrol? Etc. (Or just wanted to drive some cars? With no intention of buying? All the cars he picked out were all so different!? It happens!?) So although I was polite I said I cannot help him unless he gives it a little more thought and helps me to help him . Martyn

"Jack B"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a Mercedes e class from this dealer. Very helpful and informative . Nice to receive a laid back professional service without the tacky suit , cheesy lines and crazy prices. Down to earth people who know their cars and act professionally. Thank you, Jack.

Respond to this review

+1 Found this review helpful
"Zoe"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Friendly service and nice laid back sales approach. The car was clean and we were allowed to head straight out for a test drive. We agreed a price and collected the car 2 days later after a service and new mot. All in all a pain free and satisfying transaction. Thank you.

Respond to this review

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Free Car Valuation
Get Car Finance

Zuto Powered
Free Car Valuation

Find cars for sale in your local area

Dealership Information

Martins Cars sales are a used car dealership selling to the Chertsey area for over 10 years. Over 100 vehicles are currently in stock and wide range of makes and models are available with everything from Porsche to Ford. All car viewings are by appointment only. Part exchanges are welcome at this dealership and a valuation car be given through their website.

Car Dealer Reviews would love to hear from any previous customers of Martyns Car Sales, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews4.2 out of 5 stars — Rated Very Good
Excellent
9
Very Good
0
Average
0
Poor
0
Terrible
2

Add Review


Contact Information

Address

Martyns Car Sales
Colonels Lane
Chertsey
Surrey
KT16 8RJ

Get in touch

07768 017781
http://www.martynscarsales.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

81%
Would recommend this dealer to family and friends
81%
Thought the dealer was knowledgeable and helpful
83%
Thought issues were resolved quickly and easily
18%
Percent of reviews responded to by this dealer

Additional Information About Martyns Car Sales

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information