Called in on Easter weekend to look into purchasing a E Class new model. So I’m looking to let go of £30k plus. I asked if I could look around one in stock sat outside. Response from a member of staff was..... it’s not that simple!!!! We have new and used staff to deal with people. After they left me standing to go and get someone. 10 minutes later I left the dealership and will never return to this dealer or this brand. The BMW dealer were great and helpful. Guess what I’m buying in the next two months

I was very dissappointed with the poor service that I received from this garage. I called up to find out some specific information in relation to a particular car. When speaking to the representative on the phone she did not know the detail so informed me that she would find out from the service department and get back to me later that day. Unfortunately I never received a phone call from the garage so decided to go to the garage in person a few days later. When going to the garage I was asked to wait until a sales representative was available, while I was waiting, my details were taken down. After some time I was informed that no one was available to assist me at the current time but as they have my details they will be in contact either later that day or the following day. Again I never received a return phone call. Given that I was only after some basic information (which is not available on Mercedes' website) I felt this could have been dealt with in a much better way, I would not recommend this garage to anyone and I will be taking my business elsewhere.