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46 reviews from our car dealer reviews community
Leave a review for Mercland
Leave a review

46 reviews from our car dealer reviews community

Leave a review for Mercland
Leave a review
"Superb"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am always paranoid about finding the right repair garage, thankfully I have found it with Whittleford auto services Everything I asked for was taken care of , the garage is very professional and very knowledgeable , for my experience and how utterly picky and worried I can be , I will not take my car anywhere else than here . Trust me , when I and happy with a garage , they are absolutely superb . Thank you so much for all you have done Spencer Davies

"No good"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought an Audi a4 in August 2016 and within 2 weeks it had to go back and have the full aircon system changed.My alarm bells should have gone off to this,as it was a sign of worse to come.Then the heater was'nt working properly.They had it back and told me there was nothing wrong with it.Well thats bull the heater core was blocked.Unfortunately the warranty ran out so i had to change it myself. Then less than a year after i bought it the oil pump failed which in turn blew the turbo.This little lot cost me £600 just in the parts. I think they knew this car was bad but sold it anyway.So goes with out saying ill never go near this garage again and i'll warn others who do Ps.. Dont expect speedy service when you go there,there's never anybody about,you'll just stand in the showroom waiting for ever

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+4 Found this review helpful

Jay Manek from Mercland in response to No good

Dear Sir, Thankyou very much for taking the time to review us. Im afraid I dont recall the specifics of your case, but it sounds like we rectified an issue you raised without hesitation as we always do. If you then raised a concern about heating and I have no doubt that we would have investigated thoroughly and repaired if required. Unfortunately faults can happen at anytime with used cars, moreso as they get older. We are always here for our customers and will do everything reasonably possible. Unfortunately reading a year into the future is not a skill we have mastered yet. Thanks Jay

"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Extremely happy with their service - very accommodating. Would buy from Mercland again. Jaspal.

"Going down the pan"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mercland I've no doubt was brilliant when they 1st started, I purchased a c250 off them 12 months ago I've just had it serviced closer to to home it has only done just over 4000 Miles since they did it. They left screws out of the air cleaner box they hadn't serviced the gearbox either very bad makes you wonder what else they haven't done !! If anyone has work done their Check it. Before you leave the premises. Very bad Jay. Mr v turner..

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+4 Found this review helpful

Jay Manek from Mercland in response to Going down the pan

Dear Sir, Thankyou very much for taking the time to review us. I can assure you that we are trying to improve daily. These reviews to help us and we take them seriously. I do apologise if a screw had gone missing from your air filter, we could have sent you one if you had brought it to our attention. In terms of your gearbox service, we would not carry this out unless if was necessary or agreed before hand? Service intervals on transmission vary by model and we would only have done this if it was required. In any case, if you would have got in touch, we would have been happy to discuss with you to reach a mutually beneficial agreement. I hope you are now happy with your car and enjoying it. Thank You Jay Thanks Jay

Vince turner in response to Going down the pan

It’s a very big disappointment your team at mercland are letting paying customers down with shoddy work and lack of skill I strongly advise you to Kleen up your act before it’s to late. You let me down and I trusted you. Very bad that is you will not get another chance. Mr V Turner.

F in response to Going down the pan

What a petty review.. complaining about a few screws missing and then moaning the gearbox oil wasnt changed when car was serviced, erm... the gearbox gets serviced when its needed and not with a usual service..this person needs to learn about cars before leaving reviews.

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"Very good, no problems "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mercland were brill, I have had my Mercedes C250 from them for almost 6 months now and so far I have had no issues with it at all. The car was clean and in great condition when I received it and the dealers were quite helpful and friendly.

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+1 Found this review helpful
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"Happy Merc Buyer"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No issues at all. I have had my car for a few months now and it's still running really well. The car is really good value for money. It was nice and clean and in excellent condition and the dealers made the process easy and stress free. I would recommend.

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"Brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really great experience. Mercland were as good as gold. I purchased a Mercedes from here back in August. The car was clean and in great condition and up to now I have had no issues with it at all. The dealers were very helpful and friendly and I would definitely recommend them.

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"Mitsubishi Buyer"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Mitsubishi Lancer from here back in August. The dealers were helpful and knowledgeable and the car was in relative good condition although it wasn't very clean. I have had some issues with the car which the dealership have resolved but i discovered some things that makes me doubt the car had been through a proper MOT. I would recommend this dealership but I would say to be check every car very closely.

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+2 Found this review helpful
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"not the best"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Pretty average experience with Mercland. I bought a car from them a few months back. The car was relatively clean and in good condition but the price could have been better and I have had a few issues with it which the warranty company have not been great at getting them resolved. I don't think I would recommend this dealership.

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+5 Found this review helpful
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"Happy with the service and aftercare"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from this dealership back in June. The car was clean and looked good but I have had 2 major issues with it. One had been sorted but the other is still ongoing. The dealers have been very helpful and are trying their best to get things sorted quickly and efficiently. I would recommend this dealership for sure but would also say to stay on top of your game and make sure the car is good to go before you buy.

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+3 Found this review helpful
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Dealership Information

Welcome to Mercland

Mercedes-Benz Specialists in Nuneaton, Warwickshire

Welcome to Mercland, offering huge savings on used cars in Nuneaton, Warwickshire.

Why not take a look at our TV advert below.

Whilst we specialise in Mercedes-Benz, we hold an extensive range of second hand cars featuring all makes and models. Mercland can provide the right car at the right price.

With so much choice of second hand cars why go anywhere else? Get the best prices and widest choice on quality used cars in Nuneaton, contact us today.

Our Services include Used Vehicle Sales, Parts, MOT, Servicing, Finance, Paint Shop, Accessories and Part Exchange.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2007

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
46 reviews3.9 out of 5 stars — Rated Very Good
Excellent
28
Very Good
6
Average
2
Poor
5
Terrible
5

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  • Contact Information

    Address

    Mercland
    Whittleford Road
    Nuneaton
    Warwickshire
    CV10 9JD

    Get in touch

    02476 386327
    http://www.mercland.com

    Opening times
    Mon 09.00 - 20.00
    Tue 09.00 - 20.00
    Wed 09.00 - 20.00
    Thu 09.00 - 20.00
    Fri 09.00 - 20.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    78%
    Would recommend this dealer to family and friends
    26%
    Percent of reviews responded to by this dealer

    Additional Information About Mercland

    Company Formed: 2007
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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