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Great company Brilliant salesperson Ryan Simpson over and above service given. I would definitely recommend buying a car from them
Mike Brewer Motors from Mike Brewer Motors in response to Great service
Dear Brenda, thank you for the great feedback, we’ll pass it on to Ryan and the rest of the team. We hope you are enjoying your new car! Thanks, Mike Brewer Motors
well worth travelling a distance to purchase from this dealership.exellent service nothing to much trouble to ensure buyer satisfaction.
From start to finish this was a hassle free transaction Easy negotiation on both the new car and the trade in.....excellent sales team Delivery no problem the driver had all the details and was very pleasant Had the car a week and very pleased just as described in the advert
Went to pick my dream motor up 18.11.17 got there early excited I suppose, that's why my sales consultant wasn't there. Looked after by another team member, who then came with the bomb shell, your back reflector light been BROKEN nothing to bother about will sort it. This is when Jennifer came in who was anored like me. Why wasn't I informed before I travelled ,Jennifer went to see her manager who came back where both parties were happy, Now driving my dream motor.
Staff from Mike Brewer Motors in response to Tracey
Hello Tracey, We apologise for the issue with the back light and for the inconvenience this caused. I understand that we rectified the problem and we’re glad that you’re happy with your car. Enjoy driving it and we hope to see you again in the future. Kind regards, Mike Brewer Motors
Saw a Kia Ceed on the Mike Brewer Motors website which looked and was described over the phone as immaculate by the salesman. Put a £100 deposit on car to take it off sale as I was coming from Birmingham! When I got there car was in car park absolutely filthy and in terrible condition! Too many scuffs and scrapes to mention, it actually looked like someone was still using it as a runaround! I immediately told the salesman that I wanted my deposit refunded. He was shocked that I didn't want to test drive! My response was if that's the way the car is presented then it would suggest that it gad been ragged around! The salesman then laughably said well I had the option to prep it before you came but thought you'd like to see it in its current state! Why oh why would you do that? First rule of thumb surely is to present the car as immaculate as you can? Mike Brewer, I hope you read this your staff are letting your name down. Not only was my trip from Birmingham a complete waste of a day, I'm £20 lighter on petrol too. Not a happy bunny!
Catherine Holley from Mike Brewer Motors in response to Dont bother!
Dear Claire, Thank you for making us aware of this. On investigation it transpires the vehicle had not undergone inspection and preparation for sale prior to your visit, for which we offer our sincerest apologies. It is clear on this occasion that the presentation of the vehicle fell very short of our usual high standards and we're sorry for the inconvenience this may have caused you, we have now introduced a secondary checking procedure on all vehicles required for test drive to ensure this does not happen again. Once again we apologise for the inconvenience this may have caused and today we have posted you a cheque towards your travel costs, which we hope goes a little way in restoring some faith in our business.
I bought a MINI Hatchback this July. The salesman was knowledgeable and friendly and the car looked in very good conditions and very well presented. Unfortunately, as soon as I drove away from Sheffield the car showed a problem on the highway: a loud aerodynamic noise coming from the left side of the windshield which makes the car very uncomfortable to drive. The dealer suggested me to take the car to a MINI official shop to have it checked. The MINI shop said the windshield was replaced improperly and it must be changed without any warranty cover. Mike Brewer response to my problem was not swift and clear for several weeks, which made me quite upset, as I reported the problem to them immediately. However, in the end they agreed to cover the cost of the replaced windshield and this issue was settled. A part from this resolved issue, we are very happy with the car, it looks good and it drives very well.
I bought a 22k car from Mike Brewer Motors and its the worst thing I have ever done. The car was only six months old and after a few days ownership I realised its had a very hard life. I travelled 90 miles to view and purchase the car and was told on the phone the car would be ready to take away. When I got there they had not even attempted to valet the car.to my regret I still purchased the car and now I am having trouble with it mike brewer motors keep pointing in the direction of kia main agents to resolve the problem. it is on going at the moment waiting for a response.
This garage bought my BMW at a good price and provided an excellent service which included a lift to the station afterwards. Anyone wanting to sell their car should ask them for their valuation because they will do what they say on their website. They gave me £1,500 more than the time wasters from money 4 your motor whose on line valuation was misleading
Please copy and paste the below link on your browser to see a review about Mike Brewer Motors. This is a very well written piece and gives an in depth experience about what to expect when purchasing a vehicle from Mike Brewer Motors http://www.planestrainsautomobiles.co.uk/automobiles/mike-brewer-motors-review
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Manufacturers: Sells a variety of makes and models
Mike Brewer Motors
201 Upwell Street
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