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34 reviews from our car dealer reviews community
Leave a review for Mike Neal Trade Outlet

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34 reviews from our car dealer reviews community

Leave a review for Mike Neal Trade Outlet
Click on the stars to start your review
"Honest car dealer"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mike Neal Trade Outlet is an honest dealership. Recommended.

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+0 Found this review helpful
"avoid at all cost"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Range Rover from him, it wouldnt even reverse up a small kerb and he thinks this is normal !!!!!!! He tryed it with another of his range rovers and that was the same! Gearboxes are on there way out hence why theyre at auctions where he buys them from!!!!! He wont give you your money back even within the 30 day period, absolute con man avoid at all cost and save your self huge repair bills!!!!!

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+3 Found this review helpful
"Avoid at all costs "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a Range Rover from mike Neal cars trade outlet and wish I'd had listened to these reviews ! Told me the car had full service history and was waiting for the service book to come in and would send on but I've received the book and it's part service history and not been serviced in over 4 years and 40,000 miles , so I've ended up spending £640 for it to get major service , Also said it has 2 keys and 1 fell apart when I got home and checked it infact it didn't even work ! Wouldn't answer his phone and total lies told ! Avoid like everyone else says ! I believe the autotrader reviews are fake and done by them selves !

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+5 Found this review helpful
"DO NOT BUY FROM THESE"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car just over 3 months ago from Mike Neal Trade Outlet, it's been back over 4 times and to 2 other garages also, turbo went, oil pump went, turbo pipes went, brakes front and back went, absolute cowboy jokers, and they never answer their phone! i'm actively pursuing them through my solicitor.

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+3 Found this review helpful
"Ca"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought cat 3 weeks later catalytic converter needed replaced, service and M.O.T, done on buying Customer service appalling.

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"Manda"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm so unhappy. I bought a 207cc from the pontefract garage 8 weeks ago. It has been back 5 times twice on a town truck. I've just had a engineer out to have some look at my car from the fiance company and its not fit to be on the road in his opinion. So am now left with a car not fit to drive. Mike neal has said were not welcome at his garages and won't deal with my car...saying if we were stupid enough to buy a pugeot car then what should expect. Please avoid this garage. He is arrogant, aggressive and wanted to fight outside the garage!!!!!!!! Awful man. Awful garage

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"Julie"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

PLEASE DO NOT WASTE YOUR MONEY ON MIKE NEAL absolutely terrible. They take your money give you false information and refuse to give your money back at the moment ive raised a dispute with my credit card company to try and get £200 back which was a deposit for a car if they dont succeed its going to have to go to the small claims court. They have sold the vehicle that i put a £200 deposit on and will not give me my money back. They have no landline telephone number for contacting the garages and trying to get them to answer mobiles (which they have a few different numbers) is terrible. they gave me false information with regards to buying the car for which was going to be half cash and half finance. Their telephone manner is appauling when you finally do get to speak to one of the bosses. They will not send you any paperwork through the post which i have requested on numerous occasions (receipt and terms and conditions). They also keep changing their company name. PLEASE DO NOT WASTE YOUR MONEY ON THIS GARAGE.

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"very unhappy ex customer"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

PLEASE PLEASE PLEASE DO NOT WASTE YOUR MONEY BUYING FROM HERE!!!! My wife recently bought a Kia Carens from Mike Neal in Castleford, Advertised with dvd players in headrests, guess wot no dvd in the head rests but hey ho these thing happen as they said they just put the car description on from autotrader. On the test drive I noticed that the brake pedal had a lot of travel on it and also a slight vibration under braking, I mentioned this to the guy who said "don't worry it will all get sorted out", great no problem I thought. My wife paid full price for the car in order to get 12 months mot and 3 months full warranty as agreed. The problems with the brakes had not been sorted so I took it to an independant garage for checking, diagnosis? brakes sticking on on drivers side worn discs on both front and back. Upon checking the previous mot's I noticed that this had been an advisory on the last 2 tests but guess wot not a mention on this one- possible dodgy mot? upon ringing Mike neal to enquire when this fault could be rectified under the warranty we were told in no uncertain terms that it was the braking system and "we don't cover that under warranty it's down to you" Anyway after some arguing back and forth we are taking it to an independent garage for the work to be done basically because we don't trust Mike Neal to do the job!! This firm is happy to promise you anything to get your money but when you need anything from them the warranty ( and anything else I presume) is not worth the paper it is written on!!!!!! PLEASE PLEASE PLEASE DO NOT BUY A VEHICLE FROM THIS DEALER Happy to take your money but aftersales service ....... whats that????

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+2 Found this review helpful

chris in response to very unhappy ex customer

I see he is now adverting cars on cargurus now, will leave well alone, I actually know a person who bought a car, it was a right rip off!!

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"Craig richardson"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DONT buy from Mike Neal. Bought a car less than 12 days ago which has numerous problems none of which he will sort out. Airbag light was taped over and eml bulb taken out!!!!! I've had my kids in this car!!! Absolute joke of a dealership

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+1 Found this review helpful

Shez in response to Craig richardson

Hi, we are also disgruntled purchasers!! Can I ask what garage you bought your vehicle from??

"Happy camper"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from this dealer at the start of the year, I never dealt with Mr Neal, to be fair the young lad was very helpful and polite! And that's where it ends in afraid. My car came with a fresh MOT which was an absolute joke, handbrake doesn't work and I've replaced a propshaft, 12 bushes, two front flexi brake hoses, cv boot and the fuel filter head! I'm a little disappointed as I have two young daughters and this company couldn't give a damn. It's all sorted now and a real mot has been put on it! I didn't even contact him re warranty because he clearly doesn't care. Oh and I serviced it myself, all filters were old and dirty so yet another lie...... It's a fantastic car now!!!!

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Dealership Information

Mike Neal Specialist Cars has changed its name and is now known as Mike Neal Trade Outlet and operates out of 4 sites in Whitley, Pontefract, Castleford and South Cave. This particular branch is based in Goole, established in 1999 and has a purpose built indoor showroom. Services offered at this dealership include part exchange, all cars are HPI clear, warranties are available and there is a workshop on site for car repairs.

Car Dealer Reviews would love to hear from any previous customers of Mike Neal Trade Outlet, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
34 reviews2.4 out of 5 stars — Rated Poor
Excellent
10
Very Good
1
Average
2
Poor
7
Terrible
14

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Contact Information

Address

Mike Neal Trade Outlet
Wood Farm Doncaster Road
Whitley
Goole
North Humberside
DN14 0JF

Get in touch

07809 140444

Opening times

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Dealership Statistics

29%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Mike Neal Trade Outlet

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