0% Reviews
replied to
28% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


32 reviews from our car dealer reviews community
Leave a review for Mike Neal Trade Outlet

Click on the stars to start your review

32 reviews from our car dealer reviews community

Leave a review for Mike Neal Trade Outlet
Click on the stars to start your review
"Avoid at all costs "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a Range Rover from mike Neal cars trade outlet and wish I'd had listened to these reviews ! Told me the car had full service history and was waiting for the service book to come in and would send on but I've received the book and it's part service history and not been serviced in over 4 years and 40,000 miles , so I've ended up spending £640 for it to get major service , Also said it has 2 keys and 1 fell apart when I got home and checked it infact it didn't even work ! Wouldn't answer his phone and total lies told ! Avoid like everyone else says ! I believe the autotrader reviews are fake and done by them selves !

Respond to this review

+0 Found this review helpful
"DO NOT BUY FROM THESE"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car just over 3 months ago from Mike Neal Trade Outlet, it's been back over 4 times and to 2 other garages also, turbo went, oil pump went, turbo pipes went, brakes front and back went, absolute cowboy jokers, and they never answer their phone! i'm actively pursuing them through my solicitor.

Respond to this review

+0 Found this review helpful
"Ca"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought cat 3 weeks later catalytic converter needed replaced, service and M.O.T, done on buying Customer service appalling.

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Manda"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm so unhappy. I bought a 207cc from the pontefract garage 8 weeks ago. It has been back 5 times twice on a town truck. I've just had a engineer out to have some look at my car from the fiance company and its not fit to be on the road in his opinion. So am now left with a car not fit to drive. Mike neal has said were not welcome at his garages and won't deal with my car...saying if we were stupid enough to buy a pugeot car then what should expect. Please avoid this garage. He is arrogant, aggressive and wanted to fight outside the garage!!!!!!!! Awful man. Awful garage

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"Julie"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

PLEASE DO NOT WASTE YOUR MONEY ON MIKE NEAL absolutely terrible. They take your money give you false information and refuse to give your money back at the moment ive raised a dispute with my credit card company to try and get £200 back which was a deposit for a car if they dont succeed its going to have to go to the small claims court. They have sold the vehicle that i put a £200 deposit on and will not give me my money back. They have no landline telephone number for contacting the garages and trying to get them to answer mobiles (which they have a few different numbers) is terrible. they gave me false information with regards to buying the car for which was going to be half cash and half finance. Their telephone manner is appauling when you finally do get to speak to one of the bosses. They will not send you any paperwork through the post which i have requested on numerous occasions (receipt and terms and conditions). They also keep changing their company name. PLEASE DO NOT WASTE YOUR MONEY ON THIS GARAGE.

Respond to this review

+1 Found this review helpful
"very unhappy ex customer"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

PLEASE PLEASE PLEASE DO NOT WASTE YOUR MONEY BUYING FROM HERE!!!! My wife recently bought a Kia Carens from Mike Neal in Castleford, Advertised with dvd players in headrests, guess wot no dvd in the head rests but hey ho these thing happen as they said they just put the car description on from autotrader. On the test drive I noticed that the brake pedal had a lot of travel on it and also a slight vibration under braking, I mentioned this to the guy who said "don't worry it will all get sorted out", great no problem I thought. My wife paid full price for the car in order to get 12 months mot and 3 months full warranty as agreed. The problems with the brakes had not been sorted so I took it to an independant garage for checking, diagnosis? brakes sticking on on drivers side worn discs on both front and back. Upon checking the previous mot's I noticed that this had been an advisory on the last 2 tests but guess wot not a mention on this one- possible dodgy mot? upon ringing Mike neal to enquire when this fault could be rectified under the warranty we were told in no uncertain terms that it was the braking system and "we don't cover that under warranty it's down to you" Anyway after some arguing back and forth we are taking it to an independent garage for the work to be done basically because we don't trust Mike Neal to do the job!! This firm is happy to promise you anything to get your money but when you need anything from them the warranty ( and anything else I presume) is not worth the paper it is written on!!!!!! PLEASE PLEASE PLEASE DO NOT BUY A VEHICLE FROM THIS DEALER Happy to take your money but aftersales service ....... whats that????

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Craig richardson"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DONT buy from Mike Neal. Bought a car less than 12 days ago which has numerous problems none of which he will sort out. Airbag light was taped over and eml bulb taken out!!!!! I've had my kids in this car!!! Absolute joke of a dealership

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful

Shez in response to Craig richardson

Hi, we are also disgruntled purchasers!! Can I ask what garage you bought your vehicle from??

"Happy camper"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from this dealer at the start of the year, I never dealt with Mr Neal, to be fair the young lad was very helpful and polite! And that's where it ends in afraid. My car came with a fresh MOT which was an absolute joke, handbrake doesn't work and I've replaced a propshaft, 12 bushes, two front flexi brake hoses, cv boot and the fuel filter head! I'm a little disappointed as I have two young daughters and this company couldn't give a damn. It's all sorted now and a real mot has been put on it! I didn't even contact him re warranty because he clearly doesn't care. Oh and I serviced it myself, all filters were old and dirty so yet another lie...... It's a fantastic car now!!!!

Respond to this review

+0 Found this review helpful
"James"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Be-aware of this seller. Put a down a deposit and was told car comes with full service and 3 Months Warranty. After a few weeks car failed to start and after contacting Mike was told it was not under warranty. I also noticed the oil was black , Car had not been serviced. These people would not speak to me denying all knowledge so I wrote letters but no response now have a ccj out and will see what happens. Avoid them at all costs they are so dishonest and once they take your money they don't want to know.

Respond to this review

+1 Found this review helpful

LUKE NOTARANTONIO in response to James

Hi, Ive just had a similar terrible experience with mike neal garages, got a TT from Castleford garage, turned out to be a complete lemon. Might be off to small claims court soon, just waiting for financial ombudsman to get back to me (claim is currently with them)....was just wondering if you've heard anything about this ccj youve got on them?

"jules"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

WATCH OUT FOR THIS DEALER, DON'T BE TAKEN IN BY MIKE NEIL'S LIES!!!!! My daughter found a car at Mike Neil in Pontefract. Car was tidy enough, and bought on the understanding that it would be serviced, MOT'd and had a six month warranty. To be fair the a couple of they employees they were helpful, promised to fix a couple of minor cosmetic issues with the vehicle, which they did. When it came to collecting the vehicle, I checked the oil, to find that it hadn't been changed as it was still black,( I had previously noted that it hadn't been serviced in the previous 2 years) I asked why, Mike Neil himself jumped up from his desk and started shouting at me. I mentioned the oil was still black, he tried to tell me it was because it was a diesel car (for those of you who don't know, oil is clear when its changed, especially halfway up the dipstick) I asked him not to insult my intelligence, explaining A) I work in the trade, dealing with trucks and oil samples & B) after reading how bad their reputation was, I felt I had to check. Mike Neil, in his full & very, very arrogant glory tried to tell me all his reviews were verified and 100% (correct, if you believe Autotrader) and that any others on the internet were written by people who were jealous because they see him driving around in a Bentley!!!! He then proceeded to start ripping up £20 notes and throwing them in the bin, asking what possible reason did he have not to service a car??? I told him HE WASN'T IMPRESSING ME WITH HIS GESTURES OR THE SIZE OF THE CAR HE DRIVES! He did then return to his desk and shrugged his shoulders, saying deduct the price of the oil from the bill, which I did. If I hadn't been so angry at this point, I would have been quicker off the mark and taken his torn up £100 out of the bin, which would have helped with the cost a the rest of the service items that needed doing. After this, I also put the car through another MOT, just to make sure it was legitimate. I'm laughing about it now, but BEWARE, MIKE NEIL IS A LYING, ARROGANT CHEAPSKATE. If he promises a service CHECK YOUR OIL BEFORE YOU HAND OVER YOUR CASH! Better still, if you have a credit card, pay for it on that, at least the credit card company will also help you if you have a problem.

Respond to this review

+1 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Free Car Valuation
Get Car Finance

Zuto Powered
Free Car Valuation

Dealership Information

Mike Neal Specialist Cars has changed its name and is now known as Mike Neal Trade Outlet and operates out of 4 sites in Whitley, Pontefract, Castleford and South Cave. This particular branch is based in Goole, established in 1999 and has a purpose built indoor showroom. Services offered at this dealership include part exchange, all cars are HPI clear, warranties are available and there is a workshop on site for car repairs.

Car Dealer Reviews would love to hear from any previous customers of Mike Neal Trade Outlet, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
32 reviews2.4 out of 5 stars — Rated Poor
Excellent
9
Very Good
1
Average
2
Poor
7
Terrible
13

Add Review


Contact Information

Address

Mike Neal Trade Outlet
Wood Farm Doncaster Road
Whitley
Goole
North Humberside
DN14 0JF

Get in touch

07809 140444

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

28%
Would recommend this dealer to family and friends
34%
Thought the dealer was knowledgeable and helpful
30%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Mike Neal Trade Outlet

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information