Mike Neal Trade Outlet took the deposit without seeing the car, and when I've changed my mind he didn't gave me my money back!

Mike Neal Trade Outlet is an honest dealership. Recommended.

Bought a Range Rover from him, it wouldnt even reverse up a small kerb and he thinks this is normal !!!!!!! He tryed it with another of his range rovers and that was the same! Gearboxes are on there way out hence why theyre at auctions where he buys them from!!!!! He wont give you your money back even within the 30 day period, absolute con man avoid at all cost and save your self huge repair bills!!!!!

Recently purchased a Range Rover from mike Neal cars trade outlet and wish I'd had listened to these reviews ! Told me the car had full service history and was waiting for the service book to come in and would send on but I've received the book and it's part service history and not been serviced in over 4 years and 40,000 miles , so I've ended up spending £640 for it to get major service , Also said it has 2 keys and 1 fell apart when I got home and checked it infact it didn't even work ! Wouldn't answer his phone and total lies told ! Avoid like everyone else says ! I believe the autotrader reviews are fake and done by them selves !

Bought a car just over 3 months ago from Mike Neal Trade Outlet, it's been back over 4 times and to 2 other garages also, turbo went, oil pump went, turbo pipes went, brakes front and back went, absolute cowboy jokers, and they never answer their phone! i'm actively pursuing them through my solicitor.

Bought cat 3 weeks later catalytic converter needed replaced, service and M.O.T, done on buying Customer service appalling.

PLEASE DO NOT WASTE YOUR MONEY ON MIKE NEAL absolutely terrible. They take your money give you false information and refuse to give your money back at the moment ive raised a dispute with my credit card company to try and get £200 back which was a deposit for a car if they dont succeed its going to have to go to the small claims court. They have sold the vehicle that i put a £200 deposit on and will not give me my money back. They have no landline telephone number for contacting the garages and trying to get them to answer mobiles (which they have a few different numbers) is terrible. they gave me false information with regards to buying the car for which was going to be half cash and half finance. Their telephone manner is appauling when you finally do get to speak to one of the bosses. They will not send you any paperwork through the post which i have requested on numerous occasions (receipt and terms and conditions). They also keep changing their company name. PLEASE DO NOT WASTE YOUR MONEY ON THIS GARAGE.

PLEASE PLEASE PLEASE DO NOT WASTE YOUR MONEY BUYING FROM HERE!!!! My wife recently bought a Kia Carens from Mike Neal in Castleford, Advertised with dvd players in headrests, guess wot no dvd in the head rests but hey ho these thing happen as they said they just put the car description on from autotrader. On the test drive I noticed that the brake pedal had a lot of travel on it and also a slight vibration under braking, I mentioned this to the guy who said "don't worry it will all get sorted out", great no problem I thought. My wife paid full price for the car in order to get 12 months mot and 3 months full warranty as agreed. The problems with the brakes had not been sorted so I took it to an independant garage for checking, diagnosis? brakes sticking on on drivers side worn discs on both front and back. Upon checking the previous mot's I noticed that this had been an advisory on the last 2 tests but guess wot not a mention on this one- possible dodgy mot? upon ringing Mike neal to enquire when this fault could be rectified under the warranty we were told in no uncertain terms that it was the braking system and "we don't cover that under warranty it's down to you" Anyway after some arguing back and forth we are taking it to an independent garage for the work to be done basically because we don't trust Mike Neal to do the job!! This firm is happy to promise you anything to get your money but when you need anything from them the warranty ( and anything else I presume) is not worth the paper it is written on!!!!!! PLEASE PLEASE PLEASE DO NOT BUY A VEHICLE FROM THIS DEALER Happy to take your money but aftersales service ....... whats that????