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Bought a bmw 435d xdrive Msport 2day ,Michael and Andy were very helpful and experienced but not pushy at all the customer service is 1st class i collected the car today with a full tank of fuel in it and a top RAC warranty that last 6months all the cars at the garage were all in immaculate condition I will definitely be going back in the future 2 buy another car from a professional car dealership. Thanks Michael and Andy.
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My wife and I purchased a Mercedes from Michael to use on our extended trip around the UK and Ireland. The car was immaculate and Michael even picked us up at the airport upon our arrival from Australia. He was friendly and helpful and I can’t recommend him enough. The car was just perfect and we didn’t even get a puncture over 3 months and almost 2000 miles of driving.
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Went to view an Audi TT which was in rough condition. They said they would carry out the repairs to get it up to standard. A sale price was agreed and they took a £500 deposit. The next day they said they wouldn't do the work unless we gave them more money on top of the agreed price! Avoid this place!
michael from Monarch Motor Company in response to Shocking
This review is totally untrue. Our salesman made a mistake with the figures and we called the customer the next day to explain and apologise, we could not manage to come to an agreement so her deposit was instantly refunded. The person leaving this review was not there and I have never spoken to him about this.
Avoid at all costs. Purchased a £12k TT from them and travelled three hours on the promise that the condition was amazing and the wheels had been fully refurbished. Condition was great on arrival but after two washes scratches began to appear and two large marks showed up. There were two large marks that wouldn't come out with tcut, claying and polishing. Took it to my local body shop who did the worjkand had to repaint again after stripping right back. They said something had been used to cover the ingrained marks (bird dirt that had gone through the lacquer) and reacted with the new paint. Also, the paint was peeling from the alloys which showed they had never been refurbished, just rubbed down and painted. Avoid this garage at all costs.
michael corcoran from Monarch Motor Company in response to Gavin
I think that you will find that you bought a 6 year old black car with 50000 miles on the clock and there are going to be some marks. You had every opportunity NOT to buy this car and I have never come across a product that can cover up bad paint work. I am sure the car was polished with a normal polish but nothing else. It was a fantastic car with a full service history and a few marks that were there all along. I would avoid this customer at all costs....
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
Monarch Motor Company
Lakeside Industrial Estate New Meadow Road
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