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26 reviews from our car dealer reviews community
Leave a review for Moorelands
Leave a review

26 reviews from our car dealer reviews community

Leave a review for Moorelands
Leave a review
"Brilliant Dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve bought and sold a number of cars through Moorlands and have always had the best service. Rob and the team are excellent and I’d highly recommend.

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"Superb After-Sales Support"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a Ford Ranger in summer 2023, with Jack as our point of contact. The purchase was completed remotely and we didn't view the truck prior to purchase - a risky strategy some might say! We needn't have worried - the transaction was completed with ease and Jack maintained contact through each stage - we financed the vehicle using our usual independent company, with minimal involvement required from us. A small number of issues were discovered when the vehicle was delivered, every single one of which has been dealt with by Jack without quibble, to our complete satisfaction. I would highly recommend Moorelands for a professional and trouble-free purchase.

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+0 Found this review helpful
"Poor service"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a vehicle from them in November. They are ignoring messages and failing to fulfill the promises that they have made on fixing this vehicles issues. I'm left with a vehicle that still has frustrating issues which looks like i'm now stuck with. Thank god for social media so others know to avoid this company for shocking service and buy from elsewhere. Hopefully from being forced to leave a review like this will get us a response or action in sorting out the vehicle issues and then give us something positive to say.

" "🚨DO NOT BUY FROM MOORELANDS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please I want to warn anyone from even thinking to buy from these con men! Please spend your money somewhere else! They sell faulty cars! The warranty they give you it joke I bought an Mercedes GLS 16 reg for nearly 40k and 4 months later its gearbox and air suspension and some other problem ! Rang Moorelands but they dont care! Didnt even get a call back from their manager!!! Absolute sh#t show!

"Avoid this company at all cost"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid this company at all cost, they will happily take your money, but don't expect them to fulfill any warranty on the vehicle after purchase even if still under warranty. The vehicle had many problems.. spent 28k on this car to have so many problems.

"Beware lying salesperson misled "
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We went to moorlands to buy a new vehicle fir our business after calling in before hand to check information on a certain vehicle was told the vehicle belonged to a Freind of the owner who was an electrician that turned out later to be a plummer after we decided to no longer pursue the finance because of this we were told it was cancelled after five mins of applying and assured thus was done before we left then to find out the application had been made and searches made against the business even after we had cancelled the transaction , that day my wife was going to buy a Land Rover from the same garage Range Rover because we were giving false information that was clearly written on the log book this was a clear request before we drive to view and an explicit question and request that we wanted a one owner private vehicle only Please be careful here attention to details they list out in over £50.000.00 of sales on two cars because of saying what ever it takes to achieve a sale buyer beware

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+2 Found this review helpful
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"🚨DO NOT BUY FROM MOORELANDS🚨"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please I want to warn anyone from even thinking to buy from these con men! Please spend your money somewhere else! They sell faulty engines! I bought an evoque 18 reg for nearly 30k and 8 months later its SCRAP! Rang Moorelands but they dont care! Didnt even get a call back from their manager!!! Absolute sh#t show!

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+4 Found this review helpful
"Exceptional customer service & Value "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot recommend Moorelands enough... Wow where do I start!! From the very moment that I fell in love with the BMW M4 that I am proud to say is now mine the customer service that I received from Anne at the very start to Jack who sold me my car on the day of collection was exceptional. The price I paid for my girl was very competitive across the whole country, the car was prepared to the highest standards on the day of collection and the after sales package that also came with the car is everything that I could ever have wished for and I truly feel a valued customer who is very very happy! Thank you to you both and the team at Moorelands for everything it’s been a pleasure, keep safe and all the very best, Danny

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"Fabulous Service & vehicle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Due to covid we did not view our Range Rover sport beforehand. We paid upfront and if all was good with the viewing and test drive we would bring home our new car. If we didn’t like it we could have a full refund. We had no reason what so ever not to trust this company. Correspondence was absolutely excellent, any queries or concerns were answered promptly. Fabulous that they use what’s app and move with the times. Would not hesitate in buying from this company again. We are over the moon ! Jack you are a credit to that company. Keep up the good work 👍

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+0 Found this review helpful
"Poor communication/customer service"
2.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I called about a car that I wanted to put a deposit on, only to be told that I couldn't yet because they didn't have the car in the showroom, it was in the workshop. They said I wasn't the only one interested so I decided to ring each day to check on progress. Despite saying they would call me back on 3 occasions, they never did. I started to look at reviews for them and found this site which made me uneasy when people were complaining about the same concerning things. I decided not to call them again and see if they returned my call. Having received no call, I checked Auto Trader to start looking at some other cars and found that the advert had been removed! I think I probably had a near miss with this company and will never look at anything from them again. Absolute disgrace.

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Dealership Information

Moorlands in a car dealership based North of Basingstoke, Hampshire, 3 miles from M3 J6 and 10 miles from M4 J11 Supplying Sports, Prestige & 4WD vehicles in Hampshire since 1998, 

If you have purchased a vehicle from Moorlands, please share your experiece with us a leave a review. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
26 reviews3.6 out of 5 stars — Rated Very Good
Excellent
14
Very Good
2
Average
4
Poor
2
Terrible
4

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  • Contact Information

    Address

    Moorelands
    Elm Road
    Basingstoke
    Hampshire
    RG24 9JX

    Get in touch

    01256334363
    http://www.moorelands.com

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    57%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Moorelands

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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