25% Reviews
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75% Recommend
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8 reviews from our car dealer reviews community
Leave a review for Mossy Lea Motors Limited
Leave a review

8 reviews from our car dealer reviews community

Leave a review for Mossy Lea Motors Limited
Leave a review
"Fabulous dealer to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant dealer, nothing too much trouble, John is a lovely guy to deal with. We love our new car. Will be back to buy sons first car in the future and have already recommended to family member looking for a car

"Very Happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the service I received when buying my new car. I also received a good price on my car I traded in. I was not pressured to buy, great service.

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"Stay clear"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold me a car with a fault, I was informed by a garage that this fault has been there a while. The garage have connected the car up to a Computer to reset fault. RAC warranty covered part of the cost but I had to pay over £100 for the rest. Garage won't take responsibility for the issue and being really horrible. Stay clear from these cowboy who have no customer service after sales at all. Once they have your money they don't care

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+2 Found this review helpful

John Topping from Mossy Lea Motors Limited in response to Stay clear

Hi Jonathan, we are sorry you had an unforeseen single problem with an ABS speed sensor. However it's good to know the issue is now solved and was covered by the RAC warranty we bought on your behalf. It is always difficult when a customer insists on emails for communication rather than a quick simple discussion over the phone.

Jonathan Andrews in response to Stay clear

RAC warranty did not cover the issue as the owner states in his reply. I had to pay over £100 to get the issue fixed. Owner very very rude with no customer service skills at all. Refused to help in any type of way. With regards to the communication, I work in a secure building and unable to have my mobile phone or make personal calls so email was my only option. They only open as and when suites them and when I tried to ring weekends the just don't answer. Worst company ever dealt with and the owner is a jump up horrible person. Please go elsewhere to buy a car because this garage is appalling

"So good I bought twice"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought 2 cars for my kids from Mossy Lea Motors. I find their prices and service to be excellent. Any initial problems quickly dealt with. I find them a knowledgeable and keenly priced dealer in what I would call honest cars.

"Lies and dangerous car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my first car from here None of the electrics on the windows work.. 3 bearings went Said it had been serviced but hadn't as spark plugs were rusty and filters were ancient. Numerous other things like stearing lock was broke Just be careful and don't think that buying from a 'reputable' place there going to be honest He knew I had 2 babies and he knew it was my first car.

Mossy Lea Motors from Mossy Lea Motors Limited in response to Lies and dangerous car

Dear Victoria, Sorry to hear you were dissatisfied with our service, it is unfortunate you have not been in touch with us to raise any issues. The "part exchange to clear" car you bought was sold with a new Mot, that had no advisories, Pre-Delivery RAC inspection and 6 months RAC warranty. I am sorry you feel let down but I feel we have been reasonable in this instance and we can not help any problem you have not made us aware of. If you do have further issues please contact us.

"Fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have my Citroen C3 from Mossy Lea Motors Ltd. 5⭐ from me. Very nice, friendly, honest sellers and I am happy to reccomend them. I will be back if need in the future. Thank you

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+0 Found this review helpful
"Tina R"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Think these guys are fair dealers, they care about their customers and their reputation and the cars are competitively priced.

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"Volkswagen buyer"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Volkswagen from Mossy Lea Motors back in March this year, there was a few issues with the car I wasn't told about which knocks my score down a bit but the bloke was nice who was helping me when I was buying my car because he stayed open an extra hour to let me see the car when I got stuck in traffic. In answer to the last question in this twice, yes I would still recommend this Mossy Lea Motors.

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+0 Found this review helpful
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Dealership Information

Mossy Lea Motors Limited is an Independent dealership that is based in Wigan. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews3.9 out of 5 stars — Rated Very Good
Excellent
5
Very Good
1
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    Mossy Lea Motors Limited
    Mossy Lea Road
    Wigan
    Lancashire
    WN6 9RB

    Get in touch

    01257 427971
    http://www.mossyleamotors.co.uk/

    Opening times
    Mon 13:00 - 17:00
    Tue 10:00 - 17:00
    Wed 13:00 - 17:00
    Thu 10:00 - 17:00
    Fri 10:00 - 17:00
    Sat 10:00 - 17:00
    Sun 11:00 - 15:00

    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    25%
    Percent of reviews responded to by this dealer

    Additional Information About Mossy Lea Motors Limited

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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