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122 reviews from our car dealer reviews community
Leave a review for Mototom Cars
Leave a review

122 reviews from our car dealer reviews community

Leave a review for Mototom Cars
Leave a review
"FortyMiler"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dave was the gentleman we dealt with. We were given complete freedom to check the vehicle over, inside and out. We had no feeling whatsoever anything was being hidden from us. The day before we were taken for a drive by another dealer who talked the entire time, had the cricket on the radio real loud and a window wound down. If there had been anything wrong we wouldn't have been able to hear it. None of that here! We were allowed to take the car for a test drive on our own after leaving them with proof of ID. We were out for about twenty minutes. This revealed a problem that had been noted on the advisory section of the recent MOT. They agreed to get it fixed for us though they didn't have to. That repair cost them considerably more than they anticipated but they stuck to the agreement and the car now drives like a new one. We are very pleased with it. Buying a second hand car is always a risky business. We don't expect the dealer to do a forensic examination on a vehicle before selling it on, neither do we want them to hide anything from us. We didn't have that feeling here. Thumbs up from us

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"Les"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a vehicle from this person. In the 5 weeks or so I've had it, it has broken down three times and failed to start 4 times I have spent £300.00 so far trying to resolve the problem. The warranty offered isn't worth the paper it's written on. All the paperwork that was supposed to be coming in the post still hasn't arrived. Auto Tom are more like Aurthur Daley in my opinion. Avoid you could end up like me with. £1900.00 garden ornament.

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+12 Found this review helpful
"Chris"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good service and a fine car at a fair price. what more can I say, I would definitely recommend them

"No fuss no hassle"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was dealt with by Dave who is very friendly and welcoming, made tthe over an hour journey there worth it , no fuss, no hassle , took the car for a test drive and loved it. Would definitely recommend mototom!

"Sam"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a car from Dave at Mototom, lovely guy, very helpful, and a great value car. No problems yet. Would recommend.

"Tyra"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was kindly greeted on arrival and there was excellent customer service throughout. Took it for a test drive and the car ran above and beyond our expectations. Great value for money and I left a very happy customer! Thank you

"John"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The guy I had the pleasure of dealing with was well presented and very helpful and the car was fantastic value

"Sam"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Moto Tom is the worst dealer in the UK. Car broke down and engine vibrating issues in first month. Had to not only pay £500 to fix it, Moto Tom absolutely refused to do anything with it. The trauma you have to go through is so much that I just gave up on them.

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"Jake"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Moto Tom have a very helpful team of staff, they were very welcoming, I had already found the car I was looking through auto trader and called ahead so it was all very straightforward, after a quick test drive I was happy and I returned to pick the car up after the weekend. Great all round service.

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+0 Found this review helpful
"Dave"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wouldn't recommend Moto Tom to my enemy. Stay well clear. Issue with car within the month. Dealer refused to communicate and resolve.

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Dealership Information

Welcome to Moto Tom

Quality Used Cars & A Professional Service

Welcome to Moto Tom, unbeatable deals on used cars in Hemel Hempstead, Hertfordshire.

For fantastic offers and great choice, Moto Tom is your number one second hand car dealer. Based in Hemel Hempstead, Moto Tom pride themselves on offering a fantastic range of cars to suit every need. Don't delay visit us, and get the best prices on quality used cars in Hemel Hempstead.

We work closely with a number of finance specialists to offer affordable terms that are able to tailor great rate finance package that are perfect for your budget.

Feel free to give us a call today on 07729 307349 and we will be more than happy to help you find your perfect car with us.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
122 reviews4.1 out of 5 stars — Rated Very Good
Excellent
91
Very Good
3
Average
3
Poor
6
Terrible
19

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  • Contact Information

    Address

    Mototom Cars
    Unit 7 Shafford Knoll Farm
    Lower Road
    Hemel Hempstead
    Hertfordshire
    HP3 8RT

    Get in touch

    07827870467
    http://www.mototom.co.uk/

    Opening times
    Mon 09:00 - 17.:30
    Tue 09:00 - 17.:30
    Wed 09:00 - 17.:30
    Thu 09:00 - 17.:30
    Fri 09:00 - 17.:30
    Sat 09:00 - 17.:30
    Sun 10:00 - 16:00

    Dealership Statistics

    76%
    Would recommend this dealer to family and friends
    10%
    Percent of reviews responded to by this dealer

    Additional Information About Mototom Cars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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