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64% Recommend
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45 reviews from our car dealer reviews community
Leave a review for Motor 4U Ltd
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45 reviews from our car dealer reviews community

Leave a review for Motor 4U Ltd
Leave a review
"Poor Customer Service lack of paperwork"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Our car was stolen and I called Mothers4U to ask for a copy of the purchase receipt for my insurance claim. We purchased the car 1.5 years ago. I was told they don't keep paperwork that far back. They only keep receipts for the past 12 months. I said we spent ages there while you put everything into the computer system could you not print that out. He said they updated their systems, so no. I was told that they 150 cars a month, so they can't keep all those receipts, (150 receipts a month is not that many.) I wonder what HMRC would make of their lack to paperwork. He also seemed to miss the whole point, our car was stolen and we were now going to purchase another car. If they'd been any help at all to us, we would've gone back to them and bought the car from them. But the rude customer service and lack of making any effort to help us raised our suspicions of them as a company.

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"Very dishonest and untrustworhty"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from motor4u which subsequently broke down within subsequently broke down within four month of owning it. under consumer rights Lew they legally have to fix the car if it breaks down within six months, I informed them of this to which they refused and wouldn't even take a look the car. I had no option to pay for costly repair myself and take them to small claims court, the judge ruled in my favour and set a county court judgement against motor4u and ordered them to pay me £5065.21. Omar and he's dad Sheik are two of the most dishonest people I've ever gad the misfortune of doing business, they even tried to argue with the judge and say he was wrong and they only had to repair the car within three months, they tried one last time to wriggle out of paying by telling the judge they was going to Appeal the decision to witch he rightly withdraw their right of appeal ad they had been so dishonest throughout the court appearance, I would advise anyone to avoid motor4u at all cost as they are very dishonest and also have a ccj set against them. I just wish I read all their bad reviews before I set foot in their showroom then I wouldn't of touched them with a bargepole.

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"Scammed"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a nissan x-trail over a month ago from these guys. I was told to leave with the car and was promised that I would have v5c transferred under my name, receive spare key and full service history with nissan by the end of the week. After multiple calls and 1 month later I only received the car key and v5c transferred to my name, still missing service history of any kind let alone from Nissan, the next day when I called and asked about it, the guy over the phone was very rude and told me as the car is now transferred under my name he won’t do anything and do whatever I can, throughout the time before the car was transferred under my name I was told that they have the history but the moment he transfers the car he becomes very rude over the phone. I was scammed into paying for something that they didn’t provide and lied throughout, I would recommend to avoid this place as the service is worst ever and One of their guys is very very rude.

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"Great service, great car!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tom was friendly, helpful and offered a great all round service when purchasing my new car. I would highly recommend these guys, they are passionate about what they do and answered all of my many questions!

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"Poor customer service very suspicious!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We congratulate all of our employees for giving rough answers to our questions. zero professionalism and zero customer hospitality.

Sheik Hassan from Motor 4U Ltd in response to Poor customer service very suspicious!!!

If you actually read this review it just proves the pointlessness of it all ,

"Amazing service and great value"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my Nissan Juke just yesterday from Motor 4 u and I can tell you that I am the happiest customer in town :)) This is a family run business (Omar, dad and brother) where you can sense the genuine, kind and caring nature of this firm. Any concerns regarding my car were resolved there and then..they serviced my car , did and MOT and even applied for my Road tax..wow,,you can't ask for a better! They know their job, I trust them implicitly and their professionalism comes highly recommended.

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"Perfect!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought our second car as a family from this dealership. I wont hesitate to recommend to friends and family, all of the guys are lovely. They really couldnt have done more for us!! Thank you Pasha for all of your help.

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"Professional Service 5 Stars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Omar and his dad were amazing!. From start to finish they were super helpful and friendly. Customer service was second to none. They offered a test drive no problem and were much more approachable than other dealers. - very happy customer and love my e class cabriolet!

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"Great customer service. BMW 2 Series. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called the evening before to view the car the following morning and i must say i was extremely impressed. Tom's customer service was second to none. Made us feel very comfortable from the start of sell till the end. We were in and out in little over an hour. Hassle free but also keen attention to detail. We were also lucky enough to meet the owner who was extremely down to earth, knowledgable and quite inspiring to be honest. If you were looking for a car DO NOT hesitate to go down to MOTOR4U. Phenomenal set of guys.

"Fab service - happy customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I called the dealership and spoke to Pasha about a Mercedes GLA - he was very helpful and friendly and answered all my questions. I arranged to travel from Hampshire to see and test drive the car and asked if they could MOT the car beforehand. On arrival, the car was beautifully valeted and the mot had been completed. I had never driven an automatic car and pasha really put me at ease during the test drive. I took the car home same day and have been really happy with it. Fantastic car and really happy with the overall service from Pasha and the team. Thanks guys!

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Dealership Information

Motor 4U Ltd are a family run independent used car dealership based in Croyden, Surrey. Over 100 vehicles from a wide range of makes and models are currently in stock. This dealership offers numerous services on site including car sourcing, finance, warranty options and part exchanges. A selection of number plates are also available. This dealership are open for business 7 days a week.

Car Dealer Reviews would love to hear from any previous customers of Motor 4U, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
45 reviews3.6 out of 5 stars — Rated Very Good
Excellent
29
Very Good
1
Average
0
Poor
2
Terrible
13

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  • Contact Information

    Address

    Motor 4U Ltd
    318-320 Stafford Road
    Croydon
    Greater London
    CR0 4NH

    Get in touch

    0208 681 5681
    http://www.motor4u.com

    Opening times

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    Dealership Statistics

    64%
    Would recommend this dealer to family and friends
    20%
    Percent of reviews responded to by this dealer

    Additional Information About Motor 4U Ltd

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