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Leave a review for Motor 4U Ltd

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25 reviews from our car dealer reviews community

Leave a review for Motor 4U Ltd
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"Sold Crashed Car"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stay away from motor4u.com, they like to sell crashed repaired cars, and the after sale service is a joke, once they have your money, they forget about you. Was sold a Fiesta ST in August last year 2017, turned out it had been crashed and not repaired correctly, I had a £1000 repair bill to sort out, which I had to pay for, and that was with the car under warranty. And I see I’m not the only one having problems with Motors4u.com.

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"Great service"
5 out of 5 stars See
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I found the exact car priced well. They were pleasant to deal with from start to finish and couldnt do enough to help facilitate a smooth transaction. They had some cracking cars in there and mine was at the lower end 10k but the service was as if i was buying 3. Nice, trustworthy guys. Highly recommended Chris Isle of Man

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"they sold me after accident car! "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

I bought a car there in May 2017. Was happy with it till last february 2018. During car wash paint went off from above rear left wheel part. I wrote email to Motors4You and no reply. When I come back from my holiday I called them and they said HPI was clear and does not even matter I have AA extra cover for 12 months (what I paid for extra) as they are not covering paintwork. Went to a car garage near to me and after 10 seconds they said this is after accident car as the left side is not reflecting sun light as it should be. And when they open the boot they showed me evidence - car was repaired. was surprised as when I was buying the car from them I have asked about 4 times is that car was repaired before. Reply was NO. I do not know much about cars so I blind just believe the seller. However guy from a garage said if someone know just a bit about cars when you look at this car is clear visible it was repaired so it is NOT possible they did not spot that. Summary of all this is DO NOT BUY the car from a dealer. I paid nearly 14k from, from private seller I would pay around 2k less so 2k in my pocket in case any hidden issues. I believed when I am paying more in dealer I do not need to worry at all. That is why is more expensive but you have a confident buy. FAIL. All you have is HPI what you can do by yourself for a way cheaper money. This car should have a category and they hide the fact it is after accident.

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+1 Found this review helpful
"Wouldn't return deposit"
1 out of 5 stars See
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Put a deposit on a vehicle £500. Wouldn't return deposit when I couldn't get to see vehicle. They do not follow your consumer rights. Went to small claims but settled before court. Horrible emails stating he would deliver car to my address and claim full funds.

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Sheik Hassan from Motor 4U Ltd in response to Wouldn't return deposit

Customer left a deposit and then took over two weeks to respond to our numerous emails and telephone calls to tell us he was not having the car anymore. The only reason I settled was because I would have to travel to wales and I have better things to do with my time than waste it on time wasters that have no consideration for a company who work on small margins and high turnover. I was glad we sold the car to a friend who loves it.

"Great Family Business"
5 out of 5 stars See
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Great Customer Service , purchased our fifth vehicle from this lovely family run business yesterday, we love our electric mitsubishi outlander and the guys could not have been more helpful, so glad we found this company over 20 years ago and they have not changed with growth, still booming, thanks again Merry Xmas and a prosperous new year to you all

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"Dodgy"
1.4 out of 5 stars See
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Stay away from them.They are very unprofessional and rude.They posted one car on ebay and failed to mention purposefully that car wind screen is cracked and front bumper is damaged.It took me 3 hours to go there and when i asked them why they didn't mention the damage in description and he said that its used and dead cheap car and nobody mention in listing plus we dont have time for every detail.Cracked bumper and windscreen wasnt small thing to not mention.

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Sheik hassan from Motor 4U Ltd in response to Dodgy

Please be honest with your review , we explained the vehicle was a part exchange with a small chip and a couple of minor body chips. You have written this review because you spent 2 hours trying to obtain a discount of over £2000. The Toyota is in stock and we welcome any inspection

"An honest review"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After looking through the reviews here I was a little worried as my partner and I boarded the train from Crewe (3hrs away). I had placed a deposit on a jag the day before having never seen it as I was told it was near perfect. Lydia had gone out of her way to collect us from the train station which was much appreciated. The car was mint, the only fault I could find was 1 stone chip. 3+hrs drive home and the car drives like new. We honestly couldn't be happier and all the staff were very friendly. I wouldn't hesitate in going here for a car in the future. Thanks guys.

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"!!! STAY AWAY!!! "
1 out of 5 stars See
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I contacted motor 4u to enquire about BMW 750I. Spoke to seller and they told me that car is in perfect condition 1 owner, full service history etc. The last service stamp was in 2012, The car had few warnings on dashboard like PDC failed, recharge battery and air bag. The front windscreen had no sealing, there was just black tape, handbrake button was damaged not active. Dents and scratches all over the car. Rear lamp cracked. When opened bonnet there was oil leaking from 3 different places!!! The car was ready for SCRAP YARD not for sale. Stay away from this place. This is definitely not a RAC approved place.

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Sheik from Motor 4U Ltd in response to !!! STAY AWAY!!!

Unreal, we never described this car as superb , it was a 2005 150k part exchange on a new 760li , we sell these part exchange as clearance vehicles and it is up to the customer to thoroughly examine the vehicle as they are not our retail stock. We are not a rac approved garage but a AA one , I doubt this person even viewed this vehicle.

"Great service and price"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Purchased a Range Rover sport from the guys at motor 4 u yesterday, initially left a deposit on Wednesday and collected . I drove from Liverpool and from start to finish the team was excellent all the way through , communication and transparency. Great car great price and a great service , thank you all keep up the hard work , busy busy showroom.

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+11 Found this review helpful
"Excellent deal and service"
4.8 out of 5 stars See
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On Monday I drove to to Croydon (144 miles) to purchase an Outlander Phev from Motor 4U Ltd based on photo's and phone conversations. I was not disappointed, excellent price and an excellent service. My only minor complaint was the car was dusty with a few marks on the rear seats. However, as soon as I remarked on it the car was taken to the side and valeted whilst I completed the paperwork. The staff were courteous and thoughtful, providing me with refreshment after my journey whilst we did the deal. After reading the reviews I was initially dubious, however, if you do your homework and know what you want and the prices around then you know that the vehicles are priced realistically. I did my homework and therefore after an initial query regarding the possibility of wiggle room on the price I had no problem paying the asking price, I knew I was getting a bargain having researched this vehicle for 4 months. My px was exactly what the dealer quoted me when I got them to look. My advice don't expect a garage to give you a px price based on private sale prices. From experience (i change my car every 3 years) when a garage gives you a high px they are pricing the vehicle you are buying at the high end generally. Good luck car hunters and don't be put off by the negative comments. I have already recommended this garage to 2 other people and I will use them again in 3 years time if they have what i want.

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Dealership Information

Motor 4U Ltd are a family run independent used car dealership based in Croyden, Surrey. Over 100 vehicles from a wide range of makes and models are currently in stock. This dealership offers numerous services on site including car sourcing, finance, warranty options and part exchanges. A selection of number plates are also available. This dealership are open for business 7 days a week.

Car Dealer Reviews would love to hear from any previous customers of Motor 4U, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
25 reviews3.7 out of 5 stars — Rated Very Good
Excellent
16
Very Good
1
Average
0
Poor
2
Terrible
6

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Contact Information

Address

Motor 4U Ltd
318-320 Stafford Road
Croydon
Surrey
CR0 4NH

Get in touch

0208 681 5681
http://www.motor4u.com

Opening times

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Dealership Statistics

64%
Would recommend this dealer to family and friends
72%
Thought the dealer was knowledgeable and helpful
65%
Thought issues were resolved quickly and easily
24%
Percent of reviews responded to by this dealer

Additional Information About Motor 4U Ltd

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