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21 reviews from our car dealer reviews community
Leave a review for Motor Match Chester
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21 reviews from our car dealer reviews community

Leave a review for Motor Match Chester
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"A game changer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Living in a place where the snow can be relentless, having a reliable vehicle isn't just a luxury; it's a necessity. My previous car, a Ford Focus, struggled in these conditions. But my Audi, which I bought from Motor Match in Chester, with it's brilliant Quattro system, is a game changer. Whether it's getting out of ditches or navigating through the snowy lay-bys and fields, the Audi handles it all with aplomb. Thank you, Max, for helping me find my dream car. It is perfect, i'm really made up with it.

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Sharon from Motor Match Chester in response to A game changer

Good Morning Mark, Thank you for your 5 Star Review. We are delighted you have found your dream car . The Audi Quattro is great feature when faced with bad weather. Your comments are gratefully received. Thank you so much for your business and we look forward to welcoming you back in the future - Sharon Swansway Motor Group

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"My dream motor "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wanted to say thanks a million to Motor Match in Chester. The Volkswagen is fantastic and the guys here really cracked the nail on the head and sold me my dream motor. Thank you so much for delivering a great service and providing me with my prefect car. A solid five star experience. 👌

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Sharon from Motor Match Chester in response to My dream motor

Good Morning Raymond, Thank you for your 5 Star Review. Your comments are gratefully received. We are thrilled that Motor Match Chester played a part in you purchasing your dream Volkswagen. Thank you so much for your business Sharon - Swansway Motor Group

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"Matthew was outstanding 👏"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot praise Matthew enough for the high standard of customer service I received from him. From making the initial inquiry to the handover Matthew was outstanding. He did not come across pushy, and he allowed me as much time as I needed to make an informed decision whether I wanted to buy the car from him. This approach was the main reason I chose this dealership over others. I'm delighted with my Vauxhall Corsa, it is great fun to drive, and I hope that it will see me right for many more years to come.

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Sharon from Motor Match Chester in response to Matthew was outstanding 👏

Good morning Amy, Thank you for your recent review. We are thrilled to hear that you are enjoying your Vauxhall Corsa and that Matthew and the team took great care of you taking the time to explain everything thoroughly . May we take this opportunity of thanking you again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"The entire process was easy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Shane, the salesperson at Motor Match Chester, was proper sound! He was friendly, knowledgeable, and genuinely interested in helping me find the perfect car. His enthusiasm was contagious, and he made the entire process easy. I'm very pleased with my Volkswagen. It is a fantastic car and smooth to drive. I will be certain to pass on my recommendations to family, friends and work colleagues and I will be back here again in the future when I decide to upgrade my car.

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Sharon from Motor Match Chester in response to The entire process was easy

Good Morning Niall, Thank you for your 5 Star Review. We are delighted to hear that your customer journey with Shane was fantastic. We will of course cascade these great comments to him. We trust you are enjoying your your new Volkswagen. Thank you again for your custom and we look froward to welcoming you back in the future when you are in the market for a new vehicle. Sharon - Swansway Motor Group

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"Such a simple transaction "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I love my Audi Q3 to bits. It is a really nice car to drive, and it handles really well. The sales assistant was brilliant and had a great attitude. His passion for the cars he was selling and his knowledge made it a simple transaction. We had a long journey to travel to this dealer, but it was certainly worth it, if I could do it all again, I would do.

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Sharon from Motor Match Chester in response to Such a simple transaction

Good morning Mary, Thank you for your 5 Star Review. We are delighted to hear that your customer journey with Team at Motor Match Chester was fantastic. We are thrilled that you have recognized the sales assistant passion for his job. Thank you again for making a special journey to give us your business and we look froward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Remarkable service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A five-star experience with Motor Match Chester, Shane, the sales executive that looked after me during the sale, was remarkable. He was such a lovely guy with a great personality and someone that you could share a joke with. It was a relaxed environment at this dealership without any of the high-pressure selling tactics that you get at other companies. I would 110 percent recommend these to family and friends and I would happily shop with these again in the future.

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Sharon from Motor Match Chester in response to Remarkable service

Good Morning Adam, Thank you for your 5 Star Review. We are delighted to hear that your customer journey with Shane was fantastic and you enjoyed the relaxed atmosphere at Motor Match Chester We will of course cascade these great comments to him. Thank you again for your custom and we look froward to welcoming you back in the future when you are in the market for a new vehicle. Sharon - Swansway Motor Group

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"A friendly and no pressure approach "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As someone who hadn’t purchased a car in over 14 years, I was a bit apprehensive. However, Shane’s approach put me at ease right away. Before my Mercedes, I owned a trusty Ford, but it was showing signs of age. Recalls and lackluster service from Ford had me considering a change. Shane, with his friendly and no-pressure approach, made the entire transaction smooth. He patiently answered all my questions, ensuring I understood every detail. It was refreshing to deal with someone who genuinely cared about my needs rather than pushing for a sale. To express my gratitude, I purchased a bottle of wine and a few beers for Shane. Next time we’re in the area, we’ll be sure to drop by and personally thank him.

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Sharon from Motor Match Chester in response to A friendly and no pressure approach

Good morning Wayne, Thank you for your 5 Star Review. Thank you kindly for your lovely comments we are delighted to hear that your are so happy with your customer journey. It can be a bit overwhelming buying a car. We are pleased it went smoothly and straight forward. May we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Worthy of five stars ⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have nothing but good things to tell you about Motor Match. The sales person that looked after me during the purchase of my Toyota Avensis was brilliant, he made me feel welcome and nothing was too much trouble for him. He really did go the extra distance to make sure it was a hassle free service for me which is certainly worth the five-star rating I have given him and Motor Match.

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Sharon from Motor Match Chester in response to Worthy of five stars ⭐

Good morning Mr D , Thank you for your 5 star review. We are delighted to read you had an amazing customer journey with the Team at Motor Match Chester and you're super happy with your Toyota Avensis. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon -Swansway Motor Group

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"Faultless "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service from Max at Motor Match in Chester was faultless; from start to finish, Max did everything that he could to make sure that the transaction went smoothly and was stress-free for me. He did not come across as pushy at any time or try to sell me anything that I did not want. I love my new Toyota; it is nice to drive and performs and handles extremely well. I would highly recommend this dealership to anyone looking to purchase their next car, and I would definitely shop with them again. 

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Sharon from Motor Match Chester in response to Faultless

Good Morning Piotr, Thank you for your 5 star review. We are delighted to read you had an amazing customer journey with Max and you're super happy with your Toyota. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon -Swansway Motor Group

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"No stress, no fuss "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently had the pleasure of purchasing a VW Tiguan from Motor Match, and let me tell you, it was an absolute breeze. From start to finish, everything felt just right. Max, the young guy who assisted me, was a breath of fresh air. He didn’t bombard me with sales pitches or pressure me into making a decision. Instead, he was down-to-earth, approachable, and genuinely interested in ensuring I had a positive experience. No pushy tactics here—just good old-fashioned customer service. The test drive sealed the deal. Max handed me the keys, and we hit the road. The Tiguan glided smoothly, hugging the curves like a seasoned dancer. As the wind tousled my hair, I knew I was in for something special. The engine purred, and I felt an instant connection with the car. And the best part? Max didn’t rush me. We took our time discussing features, specs, and even sharing a few laughs. It felt more like catching up with a friend than a typical car-buying experience. No stress, no fuss—just two people enjoying a ride together. So, here’s my verdict: 5 out of 5 stars for Motor Match and Max. If you’re in the market for a new set of wheels, give them a visit. And don’t forget to ask for Max—he’ll make sure your journey is as smooth as that Tiguan on the open road.

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Sharon from Motor Match Chester in response to No stress, no fuss

Good morning Dylan, Thank you for your review. Your comments for Max have been cascaded to him and we are delighted to receive your feedback. We are thrilled you are enjoying the drive experience of the VW Tiguan. Your detailed customer experience at Motor Match Chester will assist others who are considering using our dealership. We look forward to welcoming you back to the dealership in the future. Sharon - Swansway Motor Group

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Dealership Information

Motor Match Chester is part of the family owned and run Swansway Group and provides outstanding levels of service when you purchase one of our quality used vehicles. Every one of our vehicles sold from our Motor Match dealerships comes with the Motor Match Promise, giving you peace of mind that we're always here to help. Our promise includes the knowledge that the majority of our stock has been sourced from the franchise centres within the Group as well as the ability to reserve a vehicle at motormatch.com for just £49. We also offer flexible finance options, extended warranties, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next, used vehicle.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
21 reviews4.8 out of 5 stars — Rated Excellent
Excellent
16
Very Good
5
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Motor Match Chester
    Bumpers Lane
    Chester
    Cheshire West and Chester
    CH1 4LT

    Get in touch

    01244 883051
    https://www.motormatch.com/contact/chester/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    100%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Motor Match Chester

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Motor Match Chester
    VAT Number: 823 8072 33


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