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21 reviews from our car dealer reviews community
Leave a review for Motor Match Chester
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21 reviews from our car dealer reviews community

Leave a review for Motor Match Chester
Leave a review
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service and would highly recommend motor match to anyone. Car was in great condition and dealer was very polite.

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Sharon from Motor Match Chester in response to Great service

Good Afternoon Bethany, Thank you for your 5 Star Review. We are delighted to hear that you received great customer service. Thanks again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Lovely and friendly dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Max at Motor Match Chester was lovely and friendly, and he spoke to me about warranty and different finance options. He did not put any pressure on me to take anything that I did not want, but instead, he explained the benefits of everything and let me decide what I wanted to do moving forward in my own time. I'm really made up with my Peugeot. It is a great little car and lots of fun to drive.

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Sharon from Motor Match Chester in response to Lovely and friendly dealer

Good afternoon Lindsey, Thank you for your 5 Star Review. We are delighted to hear that you are thrilled with your Peugeot and that the customer service you received was informative and helpful from Max at Motor Match Chester . Thank you again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"My heartfelt review "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to share my heartfelt review of the experience with Max, who went above and beyond to assist me. Max demonstrated outstanding customer service, ensuring that everything ran seamlessly. His willingness to help me with the car tax process was truly commendable. Not only did he guide me through the steps, but he also made sure that no detail was overlooked. His patience and dedication were evident, and I felt valued as a customer. In a world where efficiency often overshadows personal touch, Max stood out. His commitment to ensuring my satisfaction was unwavering. He tackled every challenge, and nothing seemed too much trouble for him. His kindness and professionalism left a lasting impression. I wholeheartedly give Max a 5 out of 5 rating. His outstanding service deserves recognition, and I am grateful for his assistance. Thank you, Max, for making everything hassle-free and for going the extra mile!

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Sharon from Motor Match Chester in response to My heartfelt review

Good Afternoon Cameron, Thank you for your 5 Star Review. We're thrilled to read this heartfelt review & will cascade your kind words to Max as we know he will be delighted to hear from you. It's great to hear our Team have gone the extra mile with our customers. Thank you so much for your business. We look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Really easy and chilled experience "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was an absolute pleasure to deal with Shane. There were no pushy sales, and he was extremely helpful. Used car sales have a reputation for not being honest and a challenging experience; this was not the case when dealing with Motor Match. Shane was extremely helpful from the first phone call; he gave me his honest opinion on the car I was interested in. It was exactly as described, and I have now purchased the car. This was a really easy and chilled experience, and I'd certainly recommend this dealership to others. 

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Sharon from Motor Match Chester in response to Really easy and chilled experience

Good Afternoon Louis, Thank you for your 5 Star Review. We are delighted to hear that you are thrilled with the customer service. It is great to hear that Shane was informative and helpful. Thank you again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Nothing was too much trouble "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I stepped into the showroom to the moment we drove the car away, Max, the guy who we dealt with me, was amazing. He introduced me to other members of the team, all of whom were really friendly, informative, and enthusiastic about the car I was buying. It was nice to have a group of people speak to me like normal people, making me laugh and helping me make the right decision. No pushy sales, no pressure, nothing was too much trouble. Thank you!

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Sharon from Motor Match Chester in response to Nothing was too much trouble

Good Afternoon Isobel, Thank you for your 5 Star Review. Your comments are gratefully received. We will cascade your kind words to Max. Thank you so much for your business. Sharon - Swansway Motor Group

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"Blown away "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I will gladly be telling people about Motor Match in Chester because I was very satisfied with their services. They handled the car sale well and took me around the car to check everything was ok. The car has clearly been well maintained and displays no signs of problems, to be honest I would go as far as saying the car is as good as new! All my friends are impressed with the car too, as soon as they saw it they were blown away, they love it and so do I!

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Sharon from Motor Match Chester in response to Blown away

Good afternoon John, Thank you for your 5 star review. We are thrilled to hear that you are enjoying your new car and that the team took great care of you taking the time to explain everything thoroughly . May we take this opportunity of thanking you again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Second to none "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is going extremely well with my Ford Focus, and the customer service from this dealership was second to none. I do not have any complaints whatsoever!

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Sharon from Motor Match Chester in response to Second to none

Good Afternoon Dylan, Thank you for your recent review. We are thrilled to hear that you are enjoying your Ford Focus and that Motor Match Chester was second to none. May we take this opportunity of thanking you again for your custom, and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Happy wife, happy life "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been searching for a new car for my wife, and I was pleasantly surprised when I managed to find one on our doorstep because we have had to travel far and wide for our car purchases in the past. I was so impressed by the service from Shaune that I decided to buy the car on the spot. I did not expect to make such a big purchase on that day, but Shaune made me feel confident and comfortable in my decision. My wife loves her new Mercedes, and she cannot stop driving it. She tells me it is the best gift that I have ever given to her, and I have to agree. Thank you, Shaune, for making it all happen.

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Sharon from Motor Match Chester in response to Happy wife, happy life

Good Afternoon Robert, Thank you for your recent review. We are thrilled to hear that your wife is enjoying her Mercedes and that Shane and the team took great care of you taking the time to explain everything thoroughly. May we take this opportunity of thanking you again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Going the extra mile with a smile"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Max was a lovely lad; he was very clear and concise. The seat that I got from him is a smashing car, and I could not be happier with it. Thank you, Max, for everything. You certainly went the extra mile to make sure everything went smoothly. From John. 

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Sharon from Motor Match Chester in response to Going the extra mile with a smile

Good Morning John, Thank you for your recent review. We are thrilled to hear that you are enjoying your Seat and that Max took great care of you taking the time to explain everything thoroughly. May we take this opportunity of thanking you again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"5/5 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A perfect service all the way through! Shane was the salesman who looked after me and I honestly can't fault him, he did everything I asked of him and more, he really went above and beyond. 5/5

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Sharon from Motor Match Chester in response to 5/5

Good Morning Boshir, Thank you for your 5 Star Review. Your comments are gratefully received and we are delighted that Shane looked after you. Thank you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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Dealership Information

Motor Match Chester is part of the family owned and run Swansway Group and provides outstanding levels of service when you purchase one of our quality used vehicles. Every one of our vehicles sold from our Motor Match dealerships comes with the Motor Match Promise, giving you peace of mind that we're always here to help. Our promise includes the knowledge that the majority of our stock has been sourced from the franchise centres within the Group as well as the ability to reserve a vehicle at motormatch.com for just £49. We also offer flexible finance options, extended warranties, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next, used vehicle.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
21 reviews4.8 out of 5 stars — Rated Excellent
Excellent
16
Very Good
5
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Motor Match Chester
    Bumpers Lane
    Chester
    Cheshire West and Chester
    CH1 4LT

    Get in touch

    01244 883051
    https://www.motormatch.com/contact/chester/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    100%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Motor Match Chester

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Motor Match Chester
    VAT Number: 823 8072 33


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