Robert J, September 2024
"Fast turnover "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything is spot on with my Citroen C4! Jon was absolutely brilliant throughout the whole process—I honestly couldn’t fault him. The car was valeted to a high standard and was exactly as described in the AutoTrader advert. I had the car in my driveway within two days, which was a huge relief as I needed it urgently for my two autistic kids. Thank you so much to Jon and the team at Motor Planet for making this happen.
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Aftersales from Motor Planet Ltd in response to Fast turnover
Hi Robert, Thank you for your wonderful review! We’re thrilled to hear that everything is spot on with your Citroen C4 and that Jon provided exceptional service throughout the process. It’s great to know that the car met your expectations and was delivered promptly, especially given your urgent need. Your satisfaction is our top priority, and we’re delighted that we could assist you and your family. Enjoy your new car, and thank you for choosing Motor Planet!
Jacqueline, August 2024
"True intentions"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The lads at the Motor Planet have been amazing throughout the whole buying process. I've never felt ignored or like they've got my money so that's it. As I had a small issue with the car recently, but they couldn't be any more on the ball to get it resolved. You can tell a dealerships true intentions after driving away and Motor Planet has nothing but good intentions towards their customers. 100% I would get another car from here in the future.
+0 Found this review helpful
Aftersales from Motor Planet Ltd in response to True intentions
Hello Jaqueline, Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience with the team at Motor Planet. It’s great to know that you felt well taken care of throughout the buying process and that any issues were promptly resolved. Your kind words about us means allot. We’re here to help whenever you need, and we look forward to assisting you with your next car in the future.
Michal P, August 2024
"Highly recommend ⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently had the pleasure of working with Jamie from Motor Planet, and I can't express enough how impressed I am with his professionalism and dedication. From the very first day, Jamie took exceptional care of us, answering all our questions promptly and thoroughly. His knowledge and willingness to assist made the car-buying experience smooth and enjoyable. After purchasing the car, we encountered a couple of minor issues that weren't apparent during the sale. However, Jamie handled everything with remarkable efficiency and without any hassle. He truly went above and beyond to ensure that we were satisfied, fixing everything swiftly and with a positive attitude. Jamie kept every promise he made, demonstrating his commitment to customer service. I also want to give a shout-out to Adam, who was equally helpful throughout the process. Together, they made our experience at Motor Planet fantastic. I can't thank Jamie and Adam enough for their support and professionalism. If you're looking for a trustworthy car dealer, I highly recommend Motor Planet. You won't be disappointed!
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Aftersales from Motor Planet Ltd in response to Highly recommend ⭐
Hi Michael, Thank you so much for your amazing review! We’re thrilled to hear about your positive experience with Jamie and Adam here with us at Motor Planet. We’re glad that both Jamie and Adam could provide the support and service you needed. Your high recommendation means a lot to us. Enjoy your new car, and we look forward to serving you again in the future!
Joe B, August 2024
"Great service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Brilliant service and really friendly and helpful staff. Provided great advice around which car is best for new drivers especially around insurance
+0 Found this review helpful
Aftersales from Motor Planet Ltd in response to Great service
Hi Joe, Thank you for your fantastic review! We’re delighted to hear that you found our service brilliant and our staff friendly and helpful. It’s great to know that our advice on choosing the best car for new drivers, especially regarding insurance, was useful to you. Your satisfaction is our top priority, and we’re here to help whenever you need. Enjoy your new car, and we look forward to seeing you again!
Kathryn L, August 2024
"10/10 service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Nissan Juke is great and Jamie was fantastic, I couldn't fault him! 10/10 service.
+0 Found this review helpful
Aftersales from Motor Planet Ltd in response to 10/10 service.
Hi Kathryn, Thank you for your fantastic review! We’re thrilled to hear that you’re loving your Nissan Juke and that Jamie provided top-notch service, we will make sure we let him know how happy you are. Your 10/10 rating means a lot to us. Enjoy your new car, and we look forward to seeing you again!
Jason M, August 2024
"So far so good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far my Vauxhall Antara has been sound. I've recently taken it down on a good run to Wales for a holiday and it made the trip with no problems. Jamie was the gent who looked after me and made sure everything went smoothly while I was at Motor Planet.
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Aftersales from Motor Planet Ltd in response to So far so good
Hi Jason, Thank you for your great review! We’re delighted to hear that your Vauxhall Antara has been running smoothly and that it handled your trip to Wales without any issues. We will make sure we cascade your kind comments to Jamie. Your satisfaction is our top priority, and we’re here to help whenever you need. Enjoy your Antara, and we look forward to seeing you again!
Pandora, July 2024
"Honda CR-V"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently took delivery of my Honda CR-V and I'm very pleased with it. Delivery was on time so I've got no complaints.
+0 Found this review helpful
Aftersales from Motor Planet Ltd in response to Honda CR-V
Hello Pandora, That’s fantastic to hear! Congratulations on your new Honda CR-V! It’s great that the delivery was on time and you’re enjoying your new ride. If you have any questions or need tips on getting the most out of your CR-V, feel free to ask. Enjoy the drive!
Abiodun A, July 2024
"BMW 5 Series"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'd give 10 stars if I could
+0 Found this review helpful
Aftersales from Motor Planet Ltd in response to BMW 5 Series
Hi Abiodun, Thank you for the review, your words mean the world to us. Hope we can help you again in the future.
David C, July 2024
"Wife is happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Wife is loving the new Honda CR-V from Motor Planet, thanks Jamie for all your help you made the whole nightmare of buying a new car as easy as pie!
+0 Found this review helpful
Aftersales from Motor Planet Ltd in response to Wife is happy
Hi David, Thank you for your wonderful feedback! We’re thrilled to hear that your wife is loving the new Honda CR-V. Jamie will be delighted to know he made the car-buying process so smooth and easy for you. If you need any further assistance, we’re here to help. Enjoy many happy miles with your new car!
Business, July 2024
"Easiest transaction in a while"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Our company purchases numerous cars for our fleet, and the purchase of the Skoda Superb has been the smoothest transaction to date. Although I haven't personally driven it, I'm confident that I would have been informed of any issues—after all, no news is often good news.
+0 Found this review helpful
Aftersales from Motor Planet Ltd in response to Easiest transaction in a while
Hello, Thank you for your feedback! We’re delighted to hear that the purchase of the Skoda Superb was the smoothest transaction for your fleet. It’s great to know that everything went well and that there have been no issues reported. If you need any further assistance or have any questions, we’re here to help. Enjoy!
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