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62% Recommend
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37 reviews from our car dealer reviews community
Leave a review for Motor Port Newcastle

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37 reviews from our car dealer reviews community

Leave a review for Motor Port Newcastle
Click on the stars to start your review
"Great Service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Friendly staff. Everything was nice and simple. Follow up call to make sure I was happy. Would recommend Motor Port in Newcastle.

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"Very bad car dealer all round "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Motorport Newcastle have been my first car dealer ive ever been to. What a disappointment for the whole experience. Car is a bag of rubbish. Took it back days after purchasing. For clutch brakes and oil leak. Oil leak major now. As mark said only a little drip. Now the tyres are running of. Do not recommend. Ull be paying for a headache.

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"Wasted my time and a 100 mile round trip"
3.6 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

I called Motor Port Newcastle and arranged to see a car they had in stock. I arranged the time I was coming to look at it and duly arrived after a 50 mile drive (which they knew I was going to have to make) Having looked at the car I agreed to test drive it - after even going so far as to agree the trade in value for my car..... Imagine my astonishment to be told by the salesman that because I was looking at this car and a completely different type of car at a different garage they would not let me test drive it unless I swore that I would buy it. (Or lied to them and said it was the only car I would ever consider owning). The salesman announced that this was their policy. I told him that if he insisted on this and I had to go elsewhere for a test drive I would be honour bound to buy the car from the company with whom I did the test drive. He didn't seem to care. Ironically I told the same 'evaluating two cars' to the other garage who were happy to give me a test drive. Guess who I bought a car from that afternoon? So very different from Motor Port were happy to waste my 100 mile round trip. If they had been less idiotic and (frankly) disrespectful of their customers I would probably have ended up with their car.

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"Brilliant service from Mark"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Mark at Motor Port Newcastle sold me a Nissan Juke which I’ve had for 3 months now and it’s been perfect. No problems at all and I’ve done quite a lot of motor way driving in it. I part exchanged my old car, which he gave me a great price for, and a lot higher than the other local dealers. Thanks a lot Mark, I’ll definitely come back to you for my next car.

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"Thank you all"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought an Audi A4 S line last week from Motor Port Newcastle.We put our car in part exchange and after a little bit of haggle, hopefully got a good deal.We must say that Mark handled the exchange very well as did Dean and Peter.Well guys just been on a 120 mile run with the car and can find very little fault with it.The car was well presented also.Thanks to you all. Cheers Anne and Pete.

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"Avoid Motor Port Newcastle"
1.6 out of 5 stars See
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Resolving issues

Wouldn’t let my partner take a car for a test drive unless she agreed to buy the car before hand. We had agreed to come back at a later date for the owners convience but when confirming the appointment he (peter) put pressure on her, at work, over the phone to agree the sale and became abusive when she wouldn’t agree. I would avoid, locally as poor reputation.

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"can not fault the service!! "
5 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

After reading the negative comments on google I decided to "risk" visiting Motor Port Newcastle to view a vehicle I was interested in! And glad I did! helpful staff went out of their way to answer all my questions! no pushing when I decided to go home and make sure I had all the information I needed before completing the sale! a member of staff staying after closing to wait for me finishing work on day of pick up! Don't hesitate to make your own judgements to many people forget these cars are used and won't be perfect through no fault of the garage!

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"Excellent service"
5 out of 5 stars See
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Resolving issues

Thanks to the guys at motorport in Newcastle, I’m over the moon with my new car. Excellent service from friendly people.

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Nigel from Motor Port Newcastle in response to Excellent service

Thank you Josie for leaving a review. We do try and appreciate your comments. When you are ready please call back. If we can help a relative, colleague, or friend, please let us know.

"happy customer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

I am very happy with my new car from motor port after some hard bargain to get my tank filled as part of the deal thanks guys

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Nigel in response to happy customer

Thank you Samie. We set out to find the best available cars and then price them below the general market. It adds up to a good deal for our customers, but gives little to no negotiating room for those who like to. For most, who just want a good deal, they get it. We aim to have every customer experience be a great one.

"SO HAPPY WITH SERVICE FROM THIS COMPANY "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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was a little unsure about buying a used car as you do hear horror stories but the guys at motor port could not have been more helpful the service was great

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Dealership Information

Motor Port are a family run car dealership based in Newcastle Upon Tyne. Specialising in used car sales, they have over 40 cars In stock from manufacturers such as Audi, Mercedes, Land Rover and more in models ranging from SUV's to hatchbacks. Professional valeting is provided on site. Sales services include Finance packages, warranties and part exchanges. This dealership is open 7 days a week with alternative times available by appointment.

Car Dealer Reviews would love to hear from any previous customers of Motor Port in Newcastle, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
37 reviews3.6 out of 5 stars — Rated Very Good
Excellent
22
Very Good
2
Average
1
Poor
3
Terrible
9

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Contact Information

Address

Motor Port Newcastle
Great Lime Road
Newcastle Upon Tyne
Tyne And Wear
NE12 6RU

Get in touch

0191 2560220
http://www.motor-port.co.uk

Opening times

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Dealership Statistics

62%
Would recommend this dealer to family and friends
10%
Percent of reviews responded to by this dealer

Additional Information About Motor Port Newcastle

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