243 reviews from our car dealer reviews community
Leave a review for Motorology
Leave a review

243 reviews from our car dealer reviews community

Leave a review for Motorology
Leave a review
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"Ford Focus"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The staff were very helpful and kind ,and I give a 5

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Aftersales from Motorology in response to Ford Focus

Five stars and some lovely words about our team, Jeffrey! We’re happy you felt well looked after and hope you’re enjoying your Ford Focus. Thanks for your support and for choosing Motorology! Team Motorology

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"Hyundai i30"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Car is ok, ticks all the boxes for me. I seen they have quite a lot of good options so I went there. I would recommend Motorology.

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Aftersales from Motorology in response to Hyundai i30

Having a good selection of cars is important, but finding one that ticks all your boxes is what really counts, Andrei. We’re pleased our range caught your attention and that the Hyundai i30 has turned out to be the right choice for you. Thanks for giving Motorology a chance and for recommending us to others. Enjoy the car! Team Motorology

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"Smooth process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Car has been good so far. Mixture of reasons I went to Motorology, they had the car I wanted and are close to me so easy to get to. I liked how smooth the process was, it took me an hour to drive away. I was a bit nervous at the start but they put my mind at ease, didn’t feel pressured.

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Aftersales from Motorology in response to Smooth process

From feeling a little nervous at the start to driving away in your new car within an hour, that’s a great outcome, Thomas! Buying a car is a big decision, and we’re glad our team helped put you at ease without any pressure. It’s also good to hear the car is treating you well so far. Thanks for choosing your local dealership and putting your trust in Motorology! Team Motorology

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"No Pressure "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Car is lovely, no trouble so far. Great car. I thought the experience was very easy, they were all very nice. I liked the way there was no pressure, no one hovering around you, it was laid back. Couple of little niggles and issues which they sorted straight away, it was all done smoothly.

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Aftersales from Motorology in response to No Pressure

Having the freedom to browse at your own pace without someone looking over your shoulder can make the whole experience much more enjoyable, Sophie. We’re glad you felt comfortable with our team and that the purchase went smoothly. It’s equally important to us that the little issues you mentioned were dealt with promptly, so we’re pleased we could get those sorted for you. Thanks for your lovely feedback, and we hope the car continues to serve you well! Team Motorology

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"I would recommend them"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Car is going well. I was looking for a car at the right price and found one at Motorology. They were really good in getting the car to me.

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Aftersales from Motorology in response to I would recommend them

Finding the right car at the right price is what it’s all about, Peter. We’re glad we had something that suited your needs and could make getting the car to you a straightforward experience. Even better to hear it’s running well! We appreciate your recommendation and hope to welcome you back to Motorology in the future. Team Motorology

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"Happy with service provided"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The car came up online and went to see it. It was a good experience, the guys were nice and I was happy with the service they provided. I went back a few days later to collect, car was ready quickly. I have already recommended them to others

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Aftersales from Motorology in response to Happy with service provided

You’ve already recommended us to others, Dionne, and that’s a wonderful compliment to receive! We’re glad the team made you feel welcome when you came to view the car and had everything ready promptly when you returned to collect it. We appreciate you choosing Motorology and spreading the word about your experience. Enjoy your new car! Team Motorology

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"Laid back approach"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I'm enjoying the car. I was in urgent need for a car and the price was good, it was in my budget and I could drive it away same day. First time using Motorology and id use them again on how quick they sorted it. They offered refreshments. Other dealers ive used were too salesy, this was a more laid back approach.

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Aftersales from Motorology in response to Laid back approach

When you need a car urgently, the last thing you want is a lengthy sales process or unnecessary pressure. We’re glad we had something within your budget and could get you on the road the very same day, Andy. It’s especially nice to hear you appreciated the relaxed atmosphere and little touches like being offered refreshments. Thanks for giving Motorology a try, and we’d be happy to welcome you back anytime! Team Motorology

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"Hyundai i30"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

If it was about the service I would give it 5 as everyone was friendly and efficient and when I had problems setting up bank app, everyone was patient. However I have discovered faults with the car such as there is a chip in the windscreen, the seatbelt sensor goes off with noone in the seats and the back window can't be put up by passenger. I understand used cars won't be perfect but it has now put doubt about using again which I was planning to do so the score would be 3

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Aftersales from Motorology in response to Hyundai i30

Elizabeth, we appreciate you taking the time to give such balanced feedback. It’s encouraging to hear you would rate our customer service 5 stars and that the team were friendly, efficient and patient throughout your purchase. We’re sorry to hear that you’ve since noticed a few issues with the Hyundai i30. While we appreciate your understanding that used vehicles can have imperfections, we also recognise how disappointing it can be to discover unexpected problems after collecting a car. We’d welcome the opportunity to look into the concerns you’ve raised regarding the windscreen, seatbelt sensor and rear window. Please get in touch with our team so we can discuss these issues and establish the appropriate next steps. We value your custom, Elizabeth, and would certainly like the opportunity to restore your confidence in Motorology. Thank you again for your feedback. Team Motorology

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"Solid five stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Car is fine. Its practical, easy to run and for me its ideal. Nice lads at dealership, they were sound. Nice people, knew their stuff, they were quite welcoming and professional.

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Aftersales from Motorology in response to Solid five stars

A solid five stars from us for this review too, Philip! It sounds like you’ve found a car that ticks all the right boxes for your everyday needs. We’re glad the lads made you feel welcome and that their knowledge and professionalism stood out during your visit. Thanks for choosing Motorology, and we hope the car continues to serve you well! Team Motorology

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"No complaints"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I’m enjoying the Audi I purchased. Very good at the dealership, the guys were excellent. I did have an issue with the car and they told me to take it to a garage and they’ll pay for it, brilliant. They were very helpful and have been excellent so far.

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Aftersales from Motorology in response to No complaints

Stephen, it’s particularly rewarding to hear you describe our support as excellent, even after encountering an issue with your Audi. Buying a car is only part of the experience, and we believe being approachable and finding practical solutions when something goes wrong is just as important. We’re glad we could arrange for the issue to be dealt with at a garage convenient for you. Thanks for recognising the team’s efforts, and we hope you continue enjoying your Audi! Team Motorology

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Dealership Information

Tailored Finance Options For Your Perfect Ride | Nationwide Delivery | Unbeatable Prices!

Welcome to Motorology, your premier destination for top-quality cars in England. At Motorology, we take pride in offering a seamless nationwide delivery service that brings the perfect car straight to your doorstep. With an unwavering commitment to delivering the best prices and the highest quality, our showroom is a treasure trove of meticulously curated vehicles.

At Motorology, we understand the significance of finding the perfect vehicle and ensuring a smooth financial process. Our FCA approval allows us to collaborate with a network of trusted and reputable finance providers, ensuring that we can tailor financing agreements to suit your budget. Whether you're looking for a straightforward purchase or a personalised financing plan, our expert advisors are here to guide you through the process.ur dedication to excellence doesn't stop at the cars themselves. Every vehicle undergoes a comprehensive full valet and a rigorous mechanical handover checklist process. This meticulous attention ensures that each car leaves our showroom in impeccable condition, ready to provide you with a truly exceptional car.

We understand the importance of convenience in today's fast-paced world. That's why we're open 7 days a week, ensuring that whenever you're ready to explore your next car, we're here to assist you.

Join the ranks of our loyal customers spread across the UK. Experience the Motorology difference firsthand by visiting us soon. Let's embark on a journey together, where exceptional quality, unbeatable prices, and outstanding service define every interaction. Your perfect car is just a visit away at Motorology

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
243 reviews4.8 out of 5 stars — Rated Excellent
Excellent
196
Very Good
40
Average
6
Poor
0
Terrible
0

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    Contact Information

    Address

    Motorology
    Kings Drive Kings Business Park
    Prescot
    L34 1PJ

    Get in touch

    0151 382 2350
    https://motorology.co.uk/

    Opening times
    Mon 09:00 - 17:00
    Tue 09:00 - 17:00
    Wed 09:00 - 17:00
    Thu 09:00 - 17:00
    Fri 09:00 - 17:00
    Sat 09:00 - 16:00
    Sun 10:00 - 16:00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    90%
    Percent of reviews responded to by this dealer

    Additional Information About Motorology

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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