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The whole purchase was a disaster right from the start I have rang the sales Team reserved my Vauxhal Crossland and when I asked if I can pick it up on behalf of my Mrs they said yes no problem, on the arrival I was told I need written confirmation from my Mrs to say that I am picking it up. Once I purchased the car I experienced an issue with sticking breaks so took it to Marshall where I found out that my Warranty is not valid as my first service was not in the book so I had to chase it up never mind that second service that was completed by Motorpoint Peterborough had signature and stamp missing. When I finally managed to leave my car at Marshall's only took them 2 weeks to diagnosed that the breaks were sticking and left hot spots on the discs. So I went back to Motorpoint they have done their inspection and said that everything is in spec and will pass the MOT so they will not do anything. I have done numerous phone calls to the Customer Care but all they do is ignore you saying there is nothing we can do. So yes here I paid £11000 for new car and all I have is noisy vehicle that needs pads and discs changing.
purchased a car today from Motorpoint peterborough, until now i had never dealt with a car supermarket before however I am pleased to say it was a great experience. Rachel looked after us on the day and she was excellent, extremely efficient and we were in and out in less than an hour. The car itself had a few marks on it unfortunately however considering we paid £3000 less for it than the cheapest main dealer car that can be forgiven! Big thank you to Rachel for today and Joshua based in the Derby head office for the great service all the remains to be seen is if my settlement on the previous car gets settled off as efficiently and my £99 refund comes back in good time. The only reason for leaving the review is don't let the bad ones put you off! if you do your homework on any car prior to purchase these guys are great!
Visited Motorpoint in Peterborough my wife was looking at various cars she was in the market to buy her first car and like the Ford Focus Automatic on show there. I drive an Evoque that had just passed its first MOT and queried how much would they give me for part exchange against a 18 plate Discovery. I never pushed it as they only buy and sell cars under 18 months old. My wife received a phone call from Motorpoint head office she wanted to know how long in advance she could reserve the Ford Focus at the Peterborough site, 10 days was the reply I then asked about part exchanging my car against the Discovery, Motorpoint would only give me a figure if I committed myself to buying the Discovery first. What sane person would agree to dealing blind, not knowing if they could afford the commitment. The word spiv and Arthur Daily comes to mind. Obviously a successful company - but here was a chance to sell 2 cars at once and they missed the opportunity.
Very helpful experience throughout the purchase, special mention to Umesh, Rachael and Keith who were fully knowledgeable and helpful. Thank You Motorpoint Peterborough.
I recently viewed a good selection of large estate type cars as I need to replace my ageing current motor. I went to Motorpoint Peterborough as my wife had purchased a car from there 6 months ago and was pleased with the whole experience. I eventually purchased a Hyundai i40 Tourer and they also took my old car in part exchange to save me any hassle with selling it privately. On Saturday I returned to have my private plate fitted and again it was done efficiently and with a smile. I enjoyed dealing with Motorpoint as they were all so friendly and knowledgeable with no hard sell tactics at any time. I dealt with Kelvin and then Gail and they were a pleasure to talk and deal with and if asked would rate them 10/10 .
Very nice from start to collection
My husband bought an i30 from Motorpoint and, when it was time for me to have a new car, we went back. Our sales assistant, Alex, was very helpful and friendly. We had gone in on Good Friday but arranged to collect it on the following Tuesday, after the Williams Synthetic Coat had been applied. Michael was the assistant who sorted out the financial side of the transaction and made it relatively painless to part with our money. I am thrilled with my car, the colour - Red Passion - is lovely and it is a great little car to drive
The Mini I purchased from Motorpoint Peterborough was clean and as described. This dealership was recommended to me and is very well known in our local area. A gentlemen there named Kieran was very friendly and not pushy! I would recommend
Fairly friendly and helpful, overall despite what i am about to put im happy with the car and the folks who looked after me However after the test drive, 1000 extra miles where on the clock when picked up, I didn't moan at time and havent since. I believe this to be a bit out of order really, but again its no massive big deal as i still have the car There was an issue with sat nav card which was resolved straight away so they do deal with problems when you ask them Overall no problem, nice folks and dealt with everything i asked
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Manufacturers: Sells a variety of makes and models
Edgerley Drain Road
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