80% Reviews
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95% Recommend
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602 reviews from our car dealer reviews community
Leave a review for MotorTrust UK Bury
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602 reviews from our car dealer reviews community

Leave a review for MotorTrust UK Bury
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"4 / 5"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good selection of vehicles helpful salesperson. Once id made contact with Greg he was able to organise everything Giving them 4 stars Great range of vehicles so well worth a visit and our van is beautiful, very pleased with it.

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Aftersales from MotorTrust UK Bury in response to 4 / 5

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Mark was great"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Quick process, was in and out, didn't feel like I was being made to wait I did feel they were a bit stingy with the oil, as they offered to fill it up and only put £10 worth. However Mark was actually very helpful, I needed some touch up paint and I went to Audi itself and they couldn't provide it, so I went to another place and then called mark who sorted it, ordered it and I had it with me the next day which was massively appreciated. I would use him and motortrust again, the car is great not one problem. Only giving a 4 not a 5 as there is always room for improvement.

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Aftersales from MotorTrust UK Bury in response to Mark was great

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Very helpful "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I went to Motor Trust, I dealt with Luke, who was very helpful. I was undecided about whether I wanted the Tiguan or a different car, and he sat down and went through my options. I would have given my experience five stars, except I am currently waiting for my deposit back, so I would give it four stars.

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Aftersales from MotorTrust UK Bury in response to Very helpful

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"3 out of 5"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was my first time buying a vehicle unseen and unfortunately during the sale I did not have a good experience at all, as it came across very disjointed with poor communication. Fortunately the delivery driver who delivered the vehicle was lovely, and so far the car is also lovely and great to drive.

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Aftersales from MotorTrust UK Bury in response to 3 out of 5

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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" Motor Trust was great"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car has been great, and the service provided by Motor Trust was great.

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Aftersales from MotorTrust UK Bury in response to Motor Trust was great

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Amazing Car Dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having a 18 month old is challenging when looking for a new car. However, as soon as I stepped in Motor Trust UK Bury and saw their play area, I felt relieved. The car sales people didn't hound us at all. They left us to look and let us approach them. Everything else ran smoothly - part exchange of mine and preparing my new car. Communication was great after I chose a car. I would recommend and I would return here.

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Aftersales from MotorTrust UK Bury in response to Amazing Car Dealership

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Really good overall"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I live locally to Motor Trust, so I went down to view the car. Aidan helped me through the process, and it was really good overall. The car has been great since the purchase, and I have already recommended the dealership to others.

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Aftersales from MotorTrust UK Bury in response to Really good overall

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5

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Aftersales from MotorTrust UK Bury in response to 5

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"First electric car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Tesla Model 3 in July. It is my first electric car, and my house was already fitted with a charging point, so it was an easy transition to make. The salesman took me through a couple of features of the car, and the customer service was good all round,.

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Aftersales from MotorTrust UK Bury in response to First electric car

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Audi A3"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

3 stars just because I've had a couple of issues with the car since getting it and I'm finding it hard to get a hold of anyone in the aftersales team. The car drives fine but when I first got it, there was an issue that the team at MotorTrust UK were quick to sort out. After that I noticed the service light was flashing up, saying service due but I was told that there was one with the car before driving away and after calling up, I still haven't been able to get a hold of anyone. Also I've now noticed that the AC in the car is broken, which needs to get sorted out.

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Aftersales from MotorTrust UK Bury in response to Audi A3

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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Dealership Information

At MotorTrust UK, we’re proud to be the largest independent car retailer in the North West.

With over 1,500 vehicles in group stock, we’re confident you’ll find the perfect car to suit your needs. Each location is committed to delivering exceptional customer service, ensuring a seamless car-buying experience.

Browse our incredible range of vehicles and discover why MotorTrust UK is the trusted choice for drivers across the North West.

Your dream car is just a click away! 🚗✨

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
602 reviews4.7 out of 5 stars — Rated Excellent
Excellent
485
Very Good
105
Average
8
Poor
2
Terrible
2

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  • Contact Information

    Address

    MotorTrust UK Bury
    The Car Depot
    Derby Way
    Bury
    Lancashire
    BL9 0NJ

    Get in touch

    +44161 388 8999
    https://www.motortrustuk.co.uk/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 18.00
    Sun 10.30 - 17.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    80%
    Percent of reviews responded to by this dealer

    Additional Information About MotorTrust UK Bury

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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