80% Reviews
replied to
95% Recommend
to friend


602 reviews from our car dealer reviews community
Leave a review for MotorTrust UK Bury
Leave a review

602 reviews from our car dealer reviews community

Leave a review for MotorTrust UK Bury
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"First time buyer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Other than not receiving my £100 refund from MotorTrust UK that I've been waiting 6 weeks for, everything else has been okay. I did call Jason today who advised me that it will be in my account this Friday, so we will see. Everything else with my experience has been great and the sales process was fine to be fair. This was my first time visiting the dealership and I'm happy with my car.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from MotorTrust UK Bury in response to First time buyer

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Jason was grand"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

4* because things that I was told would be in place and would be sorted when I would collect the car were not. They got sorted in the end but I had to wait around for a while. Jason was grand, though, and I didn't have any other problems, he even offered me a test drive if I wanted one.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from MotorTrust UK Bury in response to Jason was grand

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Would 100% return"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely brilliant. Mark was very helpful when I was at the dealership, as I was under a lot of stress from my previous car breaking down. He made sure I got what I was looking for, and for that reason, I would give it 5 stars and would 100% return. We travelled a good distance, and we would not hesitate to do so again.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from MotorTrust UK Bury in response to Would 100% return

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 Great service from Mark throughout!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from MotorTrust UK Bury in response to ⭐⭐⭐⭐⭐

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"5 star service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was a really good experience. The car did need a new battery though but to be fair Motortrust paid for it, 5 star service.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from MotorTrust UK Bury in response to 5 star service

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Spot on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 stars from me I have nothing to complain about. Aidan was the salesman that looked after me and I couldn't have asked for more. Everything I wanted to be sorted with the car was sorted, and it's been spot on since.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from MotorTrust UK Bury in response to Spot on

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"The whole team were friendly"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5. I bought from Bury. The process was very easy and simple, and the salesman Mark Savage was very helpful and accommodating when I was travelling back and forth to view the car. The whole team were friendly and nothing was too much trouble. I would definitely buy from MotorTrust again

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from MotorTrust UK Bury in response to The whole team were friendly

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"3 stars"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

At first when we wandered round and had a test drive, they were very un-pushy which I thought was brilliant. It ended up being not the most straight forward experience to be honest. MotorTrust didn't MOT the car initially so I had to take it back and they promised to MOT within an hour but it took nearly 3 hours. Plus I had to chase repeatedly for the paperwork. I'd give them 3 stars.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from MotorTrust UK Bury in response to 3 stars

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Really pleased"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 cars running well really pleased great from start to finish mark especially gives you time to look around no pressure would recommend you to family and friends.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from MotorTrust UK Bury in response to Really pleased

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Pleased with my vehicle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything has been going perfectly with my vehicle, no issues so far, the customer service from Aidan was good, he was a really nice lad, really was trying to go above and beyond for me, I can't knock him.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from MotorTrust UK Bury in response to Pleased with my vehicle

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

Car Leasing Deals

Kardi Powered
Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

At MotorTrust UK, we’re proud to be the largest independent car retailer in the North West.

With over 1,500 vehicles in group stock, we’re confident you’ll find the perfect car to suit your needs. Each location is committed to delivering exceptional customer service, ensuring a seamless car-buying experience.

Browse our incredible range of vehicles and discover why MotorTrust UK is the trusted choice for drivers across the North West.

Your dream car is just a click away! 🚗✨

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
602 reviews4.7 out of 5 stars — Rated Excellent
Excellent
485
Very Good
105
Average
8
Poor
2
Terrible
2

Add Review

  • Submit new information

  • Contact Information

    Address

    MotorTrust UK Bury
    The Car Depot
    Derby Way
    Bury
    Lancashire
    BL9 0NJ

    Get in touch

    +44161 388 8999
    https://www.motortrustuk.co.uk/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 18.00
    Sun 10.30 - 17.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    80%
    Percent of reviews responded to by this dealer

    Additional Information About MotorTrust UK Bury

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more