88% Reviews
replied to
95% Recommend
to friend


1,004 reviews from our car dealer reviews community
Leave a review for MotorTrust UK Garstang
Leave a review

1,004 reviews from our car dealer reviews community

Leave a review for MotorTrust UK Garstang
Leave a review
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We went into MP motors last week and dealt with Simon. He was great - he gave us the keys to the cars we wanted to look at and left us to view them in our own time. Once we had decided on the car we wanted to test drive, he put some fuel in for us and sent us on our way, for however long we wanted. He was brilliant - no pressure and no pushy sales pitch. Even after the sale of the car, Simon has been fantastic answering any questions we have had. Highly recommend MP motors and in particular, Simon - thank you!

Andy from MotorTrust UK Garstang in response to Great service

Ryan Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company

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"Disgraceful, shameful dealership"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

what a disgrace. Saw a car on AA cars website advertising a Peugeot 108 at MP Motor Company in Preston. We looked at AA and MP Motor Company website and the details both stated the car was tax free. The salesman also confirmed the same by phone and since we are Newcastle upon Tyne based, we agreed Part Ex and travelled from Newcastle to Preston to pick up the car on Sunday. The salesman confirmed all the details again. We paid for the car by credit card, handed over our car then we were given the 'log book' to the newly purchased car and told to drive it to the nearest post office as it has to be registered in our name immediately. At the post office, we discovered that the car attracts £150pa road tax. we spoke to the salesman and dealership manager but sadly they have not told a single true statement, starting from claiming it was the AA fault, to blaming the government for changing the car tax rules. Sadly one statement of bad faith after another, even when we approached the AA who tried to mediate, MP Motor Company maintained their bad faith approach. absolute disgrace, shameful and perhaps illegal practice

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+7 Found this review helpful

Mike porter from MotorTrust UK Garstang in response to Disgraceful, shameful dealership

Regarding your review ! DVLA recently changed the tax prices for low tax / tax free cars registered after 31st March 2017 .your car in question was MAY 2017 The data base that we advertise our cars on ,didn’t pick up on it . I am genuinely sorry the car was advertised as free tax when it cost you £140 .but the car was a zero rated car .its the government who keep changing things for greed not MP MOTORS..... And when your emailing in stating you want me to pay £1000 for a compromise to cover your tax costs going forward . You honestly think I’m that gullible!..... I’ve noticed you haven’t give us a bad review for a bad car . It’s down to the taxation off the car . And you giving me a bad review because you didn’t get your own way regarding the £1000 .... Regards Mike Porter

Amer Waheed in response to Disgraceful, shameful dealership

Very regretably the response from MP Motor Company clearly demonstrates their attitude and statements of bad faith - what you failed to mention sir is that I gave you an option of paying the road tax for as long as I own the car however, your liability stops if we sell it or alternatively, a one off refund of £1000 since most cars last about 6-7 years. as stated in our review, disgraceful attitude and shameful company...the review is based on your dishonesty and false advertising

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"Poor customer service"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car on 14/05/19 from MP Motor Company in Preston. The guy name tony deal with the purchase but he did not give me the new keeper slip on n the pack he gave me with all the receipt. I called soooooo many time to sort it out and give me atleast the copy of the log book but tony told me that when he bought road tax for the car, he had to produce the log book at the post office and sent the log book to DVLA on the same day without giving me the new keeper slip. It’s been 2 weeks and I’ve been calling DVLA to find out wether they received the log book or not. Each time I called DVLA, they say, they haven’t received any log book yet. I also try to call tony on the phone number I used to call him before buying the car but an old lady answers the call and say she doesn’t know any tony or MP motor company. I am in a big trouble and loosing money as I bought this car for a taxi and can’t get it plated by council until I receive the log book and there is no guarantee that I will ever receive the log book if the DVLA don’t receive it from MP motor company. I am loosing money every day. Last time I called tony and asked him to see if they have a photo copy of the log book or not, tony confirmed that he doesn’t have it and he will find out from the post office if they still have the log book there or they sent it to DVLA and call me to give updates but it’s been a week now and haven’t heard anything from him. It’s a big company and everyone there is nice but this thing that happened to me is very unfortunate. I would like to urge MP motor company to sort this problem ASAP is it’s possible. It will be highly appreciated

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+4 Found this review helpful

Andrew seed from MotorTrust UK Garstang in response to Poor customer service

Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company

"Fabulous "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great services from start to finish. From choosing a car to actually picking up after buying the advice was sound and my needs felt listened to. Highly recommended

Andy from MotorTrust UK Garstang in response to Fabulous

Stephanie Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company

"Meriva review "
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to MP motors looking at one particular car and then saw another .Not the most friendly customer service, in fact if I hadn't really wanted the car ,I would have gone elsewhere. Would not return. A couple of issues with the car after I got it ,quickly sorted by another salesman .

andrew seed from MotorTrust UK Garstang in response to Meriva review

Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Honda Jazz from Tony Kenny at MP Motors, and it was the quickest, simplest purchase of a car I've ever made. I drove in my old car, test drove, bought, covered and drove home in my new car two hours later. Very good price, and Tony was straightforward, very helpful, honest, and unpushy - a very trustworthy guy. I'm delighted with my new car, and will most certainly buy from MP again.

Andy from MotorTrust UK Garstang in response to Great service

Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company

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"Great help"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great dealership with great service and help. So good that after buying my car my dad went back to buy his own new car from there

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+0 Found this review helpful

Andy from MotorTrust UK Garstang in response to Great help

Aaron Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company

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Reviewer has successfully provided either proof of ID or proof of purchase
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"recent buy "
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am pleased with my purchase the salesman was very informative and the sale was quick and easy. Recommend

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+0 Found this review helpful

Andy from MotorTrust UK Garstang in response to recent buy

Mrs G Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company

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Reviewer has successfully provided either proof of ID or proof of purchase
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"A good dealership"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First time of buying a car from MP Motor Company and was delighted with the service I received from the salesman. The car I bought was a real bargain, its great. would recommend anybody.

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+0 Found this review helpful

Andy from MotorTrust UK Garstang in response to A good dealership

Josh Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company

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"new car"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nice team, really helpful happy with the service. I bought the Audi last month and its been great and hasn't missed a beat. Good dealer so I recommend them.

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+0 Found this review helpful

Andy from MotorTrust UK Garstang in response to new car

Mrs G Thank you for your review, we pride ourselves on 5 star customer service and your review helps us maintain this, We hope you enjoy your car and hope to see you again. MP Motor Company

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Dealership Information

Welcome to MotorTrust UK Garstang

From humble beginnings as a small used car dealer in Bolton, MotorTrust UK Garstang has grown to probably the biggest independent used car dealership in Lancashire. Based in purpose-built showrooms at Brock on the outskirts of Preston, we have over 350 used cars, vans and pick-ups on display and available for sale.

Our Stock - Your Choice

We pride ourselves on supplying quality late plate, low mileage vehicles, including all makes and models, manual, automatics, hatchbacks, saloons, MPVs and 4x4 vehicles, in diesel and petrol variants. We have a great selection of Prestige and Performance cars in stock with marques such as Mercedes, BMW, Jaguar and Lexus available to view in our showroom. 4x4s and pick ups are always in demand with our customers, so you will find models available and on show from Land Rover, Mitsubishi, Jeep and Volkswagen.

Prepped to High Standards

Every vehicle we offer is fully HPI/ mileage checked, fully valeted and prepared to the highest standard. We can also offer competitive finance packages and comprehensive warranties to suit your requirements.

Competitive Pricing - Great Value

Our prices are monitored daily by the buying team to ensure we offer the lowest prices possible, supplying vehicles to customers across the UK, because of this we have a high turnover of vehicles; achieved by working on a lower profit margin than our competitors. This ensures our customers are able to buy good quality vehicles, at less than the average market price! Compare our prices, like-for-like with other big motor retailers, you will be hard-pressed to find a better deal, but don't take our word for it, come and have a look for yourselves!

No Pressure - Advice When You need it

As a family business, we are proud to offer all our guests a friendly and honest environment with no pressure selling, in which you can choose your next car from over 350 vehicles in stock with complete confidence. We are sure you'll find a great car and get a great deal. Don't take our word for it take a look at our customer reviews and testimonials.

Enjoy a Visit

We are situated on the A6 in Brock, Preston, and are in easy reach of Preston, Blackburn, Blackpool, Lancaster and Morecambe, in fact from anywhere in Lancashire, the Lakes or North Yorkshire. We are two minutes from Barton Grange Garden Centre, so why not pop down for a relaxing day out? And if you buy a car from us you can drive away or we'll deliver it to your door, ask for details.

We look forward to seeing you soon, if you have any questions in the meantime please don't hesitate to get in touch.

MP Motor Company Ltd T/A MotorTrust UK Garstang is authorised and regulated by the Financial Conduct Authority

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2007

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1004 reviews4.8 out of 5 stars — Rated Excellent
Excellent
875
Very Good
117
Average
5
Poor
2
Terrible
5

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    Contact Information

    Address

    MotorTrust UK Garstang
    Garstang Road
    Preston
    Lancashire
    PR3 0RB

    Get in touch

    01995 918 859
    https://www.motortrustuk-garstang.co.uk

    Opening times
    Mon 09: 00 - 19:00
    Tue 09: 00 - 19:00
    Wed 09: 00 - 19:00
    Thu 09: 00 - 19:00
    Fri 09: 00 - 19:00
    Sat 09: 00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    88%
    Percent of reviews responded to by this dealer

    Additional Information About MotorTrust UK Garstang

    Company Formed: 2007
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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