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94% Recommend
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572 reviews from our car dealer reviews community
Leave a review for Motortrust UK Lancaster
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572 reviews from our car dealer reviews community

Leave a review for Motortrust UK Lancaster
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"wasn't a bad experience. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I purchased a Nissan from Motortrust its been okay, I have had a few problems it but they have been sorted now. I drove up from London to collect the Nissan I had called on a Friday and was told the car would be ready to collect the following Friday, I travelled up and had to wait all day for the car to be ready. But the customer service was alright, the people were pleasant and even though I had some issues it wasn’t a bad experience, the issues that I had weren’t deal breakers, they were fixed. I've got no complaints about it you know the work was done.

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"It was standard."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I haven’t really driven the Ford Fiesta that I got from Motortrust but it is fine. They were good at Motortrust. I didn’t pick Motortrust I chose the car as I liked the spec of the Ford Fiesta. There was a lot of waiting around, but apart from that the customer service was good. It was standard and there wasn’t much to it.

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Aftersales from Motortrust UK Lancaster in response to It was standard.

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Polite, courteous and professional. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The Audi TT that I got from Motortrust has been good. I've been getting on with it lovely, I wanted the Audi and even travelled from Walsall to Morecambe which is quite a drive. they were pretty polite, courteous and professional.

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Aftersales from Motortrust UK Lancaster in response to Polite, courteous and professional.

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"They were all nice."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I have been getting on perfect with the BMW, it was the car I was specifically looking for. I had seen this advertised on Move Cars and I did it all online which was alright. It was easy efficient and I didn’t really have to ask many questions, it was just getting the paperwork and going to pick it up. When I went to pick it up they were all nice.

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Aftersales from Motortrust UK Lancaster in response to They were all nice.

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Quick and approachable"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

They were accommodating at Motortrust. But there were some things about the Peugeot 408 that nobody had told me about, such as a chip in the windscreen. I had travelled far to get the car, so it would’ve been nice to know this. Other than that, they were good, quick and approachable. I would’ve liked some more transparency but apart from that they were fine.

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Aftersales from Motortrust UK Lancaster in response to Quick and approachable

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Peugeot E-2008"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I can't think of any issues, everything was fine.

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Aftersales from Motortrust UK Lancaster in response to Peugeot E-2008

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Connor was brilliant!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The Vauxhall Astra that I got from Motortrust has been brilliant, and Motortrust I cant fault them. Connor the salesman he was brilliant! Because I went to pick it up one day and the clutch needed looking at, but when I went to pick it up it wasn’t ready. He apologised and he said that they don’t release the car until it is right, which I think is good.

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Aftersales from Motortrust UK Lancaster in response to Connor was brilliant!

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"5 all the way!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The service and customer contact were amazing. I would rate them 5 star. Customer service 5. Prep of vehicle 5. Staff 5. 5 all the way. The lady who dealt with me was brilliant .her demeanour and service. Was worth driving 170 miles each way to collect the avenger

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Aftersales from Motortrust UK Lancaster in response to 5 all the way!

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Chad made me feel comfortable."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I was specifically looking for the Vauxhall Mokka, I had seen one online that was in Bolton which was a bit too far for me to travel and then one that was the same plate came up at Motortrust and I had my eye on it. it is a very nice drive and is much better than the Peugeot 108 that I had previously. When I was at Motortrust I spoke to Chad and it wasn’t like talking to someone new, it was like he already knew you which made me feel very comfortable. Everything at Motortrust was simple, I went in not knowing what to expect or to say but it was a really easy process.

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Aftersales from Motortrust UK Lancaster in response to Chad made me feel comfortable.

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Good salesperson."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The Kia Sportage that I got from Motortrust is doing absolutely fine, I have got no problems with the car. I am not happy however with the breakdown insurance that I purchased from Motortrust, as I don’t think that it covers me for anything. The buying process of the car was very good, quick however, there was a slight delay in between me saying yes and the delivery of the car. Everything was okay when I was at Motortrust, the salesperson was good.

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Aftersales from Motortrust UK Lancaster in response to Good salesperson.

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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Dealership Information

Welcome to MotorTrust Lancaster

From humble beginnings as a small used car dealer in Bolton, MotorTrust Lancaster has grown to probably the biggest independent used car dealership in Lancashire.

Our Stock - Your Choice

We pride ourselves on supplying quality late plate, low mileage vehicles, including all makes and models, manual, automatics, hatchbacks, saloons, MPVs and 4x4 vehicles, in diesel and petrol variants. We have a great selection of Prestige and Performance cars in stock with marques such as Mercedes, BMW, Jaguar and Lexus available to view in our showroom. 4x4s and pick ups are always in demand with our customers, so you will find models available and on show from Land Rover, Mitsubishi, Jeep and Volkswagen.

Prepped to High Standards

Every vehicle we offer is fully HPI/ mileage checked, fully valeted and prepared to the highest standard. We can also offer competitive finance packages and comprehensive warranties to suit your requirements.

Competitive Pricing - Great Value

Our prices are monitored daily by the buying team to ensure we offer the lowest prices possible, supplying vehicles to customers across the UK, because of this we have a high turnover of vehicles; achieved by working on a lower profit margin than our competitors. This ensures our customers are able to buy good quality vehicles, at less than the average market price! Compare our prices, like-for-like with other big motor retailers, you will be hard-pressed to find a better deal, but don't take our word for it, come and have a look for yourselves!

No Pressure - Advice When You need it

As a family business, we are proud to offer all our guests a friendly and honest environment with no pressure selling, in which you can choose your next car from over 350 vehicles in stock with complete confidence. We are sure you'll find a great car and get a great deal. Don't take our word for it take a look at our customer reviews and testimonials.

We look forward to seeing you soon, if you have any questions in the meantime please don't hesitate to get in touch.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
572 reviews4.6 out of 5 stars — Rated Excellent
Excellent
392
Very Good
145
Average
33
Poor
1
Terrible
1

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  • Contact Information

    Address

    Motortrust UK Lancaster
    Mellishaw Lane
    Morecambe
    LA3 3FB

    Get in touch

    01524 969194
    https://www.motortrustuk-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Motortrust UK Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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