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While this review is now quite belated, I wanted to leave something to let others know of our experience. In 2020, having got fed up of our existing car being unreliable we wanted a replacement. With a young son our only real requirement was that it had to be reliable, and knowing this Moulsham Motors sold us a Ford Galaxy. Upon returning to collect the car it wouldn't start. After about ten minutes of the staff trying to get it started I went home to await an update. An hour or so later I got a call to return; it was running fine and I could collect the car. Up to this point I had been dealing with Paul Morris, who is very helpful, patient and polite, but I now found myself talking to a different salesman. Shorter, stockier, probably older than Paul, he proceeded to (as I later found out) lie to me about the reasons for the car not starting. As I considered whether to go ahead with the purchase, he became more and more impatient, which culminated in him saying "Look, do you want the car or not? Because if you don't I'll find someone else to sell it to". With hindsight I should have walked away, but I agreed to buy the car. A couple of days later, while miles away from home, the car wouldn't start. The AA identified a faulty fuel pump, and said we were lucky it went when the car was stationery rather than while driving. I got the car towed back home and the next day Paul Morris came round to collect it. Obviously it wasn't starting, so he had to arrange to have it towed away. We eventually got our money back, and purchased a car from elsewhere. The reason I wanted to leave a review was having specified to the dealership that with a young child our overriding requirement was for a reliable car, they sold us one which they knew was anything but. I can't recommend somewhere that would do that.
Fantastic service first time we have used this company and it won't be the last come away with a lovely car and hopefully I can grow the money plant I was kindly given by Paul lovely to do business with you kind regards Janet
So, I’ve just borought a 2016 Fiesta from Moulsham Motors and what can I say? An amazing job all round! Colin was so helpful and understanding with everything and made sure I was 100% happy before signing anything and treated me well during the sales and when I took the car back to Bognor! Honestly, 5 out of 5 for everything! Recommend highly!
Purchased a car from Moulsham Motor Co. Drove it for two days and discovered oil in the radiator cooling tank. They said they’ll fix the issue denying the problem was major ( basically the engine had a problem). Got full refund but the car dealer wasn’t apologetic or anything like that. Buying the car the petrol tank was empty ofc but when we returned it we asked if we would get a refund for the full tank of petrol and the answer was “ We can not give you a refund but feel free to suck the fuel out.”
Staff from Moulsham Motor Co in response to Faulty engine
I got on really well with your other half and I’m really sorry the car was faulty we gave you a full refund the mention of saying you can suck the fuel out was said in jest and was not meant to offend and it didn’t at the time your boyfriend even said if his dad was there he probably would . The problem was down to a faulty gasket on the oil cooler so not a major problem .
Moulsham Motor Co were absolutely brilliant, their attitude to customers and their customer service was excellent. The dealer was extremely helpful and I have recently recommend a family member who is currently getting a car from them too. The dealership helped with every possible and I will carry on recommending them as i was very impressed. 5 stars!
Moulsham Motor Company who are trading under the name PMC Cars are an independent car dealership specialising in used car sales. Based in Chelmsford, they have a wide variety of stock with over 20 vehicles currenty available for purchase. This dealership also purchase cars and welcome part exchanges along with providing finance options. Open 7 days a week, alterative viewing times available by appointment. Linked businesses to Moulsham Motor Company include Paul Morris Cars.
Car Dealer Reviews would love to hear from any previous customers of Moulsham Motor Co, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
Moulsham Motor Co
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