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Purchased a car from Moulsham Motor Co. Drove it for two days and discovered oil in the radiator cooling tank. They said they’ll fix the issue denying the problem was major ( basically the engine had a problem). Got full refund but the car dealer wasn’t apologetic or anything like that. Buying the car the petrol tank was empty ofc but when we returned it we asked if we would get a refund for the full tank of petrol and the answer was “ We can not give you a refund but feel free to suck the fuel out.”
Staff from Moulsham Motor Co in response to Faulty engine
I got on really well with your other half and I’m really sorry the car was faulty we gave you a full refund the mention of saying you can suck the fuel out was said in jest and was not meant to offend and it didn’t at the time your boyfriend even said if his dad was there he probably would . The problem was down to a faulty gasket on the oil cooler so not a major problem .
Moulsham Motor Co were absolutely brilliant, their attitude to customers and their customer service was excellent. The dealer was extremely helpful and I have recently recommend a family member who is currently getting a car from them too. The dealership helped with every possible and I will carry on recommending them as i was very impressed. 5 stars!
Moulsham Motor Company who are trading under the name PMC Cars are an independent car dealership specialising in used car sales. Based in Chelmsford, they have a wide variety of stock with over 20 vehicles currenty available for purchase. This dealership also purchase cars and welcome part exchanges along with providing finance options. Open 7 days a week, alterative viewing times available by appointment. Linked businesses to Moulsham Motor Company include Paul Morris Cars.
Car Dealer Reviews would love to hear from any previous customers of Moulsham Motor Co, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Moulsham Motor Co
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