190 reviews from our car dealer reviews community
Leave a review for MP Cars North West
Leave a review

190 reviews from our car dealer reviews community

Leave a review for MP Cars North West
Leave a review
"Very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a Ford Fiesta which I am over the moon with. Customer service was great as I had a minor problem with the car after purchasing to which this problem was resolved quickly. Highly recommend

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"Great customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have recently PX my Corsa which I previously bought from this company for my new Mini Cooper. Received a very fair price for my PX, helping me to afford my new car. I experienced great customer service from start to finish. Would highly recommend and with out a doubt I will be back here when the time comes to get a new car! Cannot thank you both enough!

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"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unfortunately I cant amend my initial review. So this is a furtherr review about MP Cars North West. Utterly disappointed in this company. 1 month over warranty and the car has just cost me £500 quid to repair. The car was sold to me with brake pads on 7%! Well below the legal limit. On top of that, both drive shafts had corroded heavily and needed changing. I found this out as the car nearly killed me on the motorway, lost power and trying to brake on barely any pads to move to a safe area. Contacted the seller before I got it fixed asking if he could do anything to help me out, to which he replied 'You had 3 months warranty'. After back and forth messages the seller has refused to help out with any costs stating it as "wear and tear" which yes, may be the case - however had the car been checked out before selling it it would have been noted that the drive shafts were corroded and the brake pads were almost non existent. I had a report supplied upon asking several times which checked emissions and dash lights and the bare minimum, nothing to do with car health or performance. As I tried to explain to the seller these issues were present when the car was sold - driveshafts dont corrode to the point of not working in just over 3 months. I'm sure he will have a clever reply to this given his attitude towards the whole thing - I would very much advise anyone against using these con men. Disgusted at the customer service, given that the car cost 6 grand I'd have expected more from them. Just know that once your new car is off his road you wont be having any assistance. The only thing he did fix was the broken rear wiper motor which was broken before I even bought the car and he didnt think to mention it until I pointed it out! Save yourself the time and money and shop elsewhere - I'm lucky the car didnt kill me on the motorway.

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Staff from MP Cars North West in response to Avoid

You said your warranty had ran out by a month. Your warranty was 3 days short of being ran out for 2 months. You also say your car brake pads and drive shaft were illegal when you purchased the car 5 months previous. The car had been MOT’d by an independent garage in October and had no advisories. You said you asked for a report off me and I took too long, when I explained I was away for 5 days and the day I got home, I emailed you a copy. As you said to me, you drive the car on a daily basis on the motorway to work. Unfortunately wear and tear occurs on things like brake pads after this use. I’m sorry that you are not satisfied with this, but your warranty had ran out by 2 months. Regards, Mike, MP Cars Northwest.

"Great service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nicely ,helpful and friendly service from everyone at MP Cars North West.

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"Audi A3,great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great father and son business, bourght an Audi A3,superb runner and value purchase,would highly recommend MP cars

""Superb""
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Superb I can't fault these guys, amazing service and motor! Great father and son team at MP Cars North West. 5*

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"Fantastic service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fabulous communication right from the beginning answering any questions I had straight away. They delivered the car for me too. Everything was sorted so quick and smoothly. Lovely car too I would highly recommend.

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"Great service all round. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car for my wife's neice. Polite service all round and car has been great. Would use this dealership again. All round no hassle experience. Great friendly customer service.

"Quality service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Upgraded my car at MP Cars and part exchanged my old one. The car I bought was the nicest and most reasonably priced out of the 5 I looked at from other dealers and they also gave me a very good price for my car. After 2 months I had a slight problem with my car but it was dealt with and claimed on the warranty at a time convenient with me and at no cost. Could not recommend MP Cars North West more!

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"Bad customer service"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car a few weeks ago from MP Cars North West, drove from LONDON to Manchester to get it, car drives good so far, however my front left light has stopped working. As I am a first time driver I called the dealership as I was informed it could be fixed via my breakdown cover, I spoke to the owner who IMMEDIATELY was beyond rude on the phone when all I wanted some advice. I never got that attitude when I was enquiring about the car, my friend who lives in Manchester was about to go and view cars from this dealership as I recommended it to her but after that disgusting experience I’ve warned her not to waste her time!! Customer service and manners costs nothing and I would have never given them my money had I known how rude he could be - so basically anyone else viewing this do not waste your money to give to this company as they are only interested and polite up until you have purchased a vehicle

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Dealership Information

MP Cars North West is an Independent dealership that is based in High Peak. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
190 reviews4.8 out of 5 stars — Rated Excellent
Excellent
181
Very Good
3
Average
0
Poor
5
Terrible
1

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  • Contact Information

    Address

    MP Cars North West
    MF1 Calico House Furness Vale Business Centre
    Calico Lane, Furness Vale
    High Peak
    Greater Manchester
    SK237SW

    Get in touch

    07836 525186
    http://www.mpcarsnorthwest.co.uk/

    Opening times

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    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    1%
    Percent of reviews responded to by this dealer

    Additional Information About MP Cars North West

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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
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