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11 reviews from our car dealer reviews community
Leave a review for MR Motorz
Leave a review

11 reviews from our car dealer reviews community

Leave a review for MR Motorz
Leave a review
"Robert"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased what appeared a lovely clean vehicle but having owned the car for 13 weeks faults began to occur with the engine. Although I appreciate this is the danger of purchasing second hand my experience was tarnished heavily when attempting to resolve. I was informed that the faults appeared outside the vehicle's 3 month warranty. I asked for details of this warranty and was given details of a third party company. When contacting this company they explained to me that the vehicle had never been registered with themselves. I promptly raised this concern with the dealership who then informed me that they had recently changed their warranty companies. When I asked for these updated details I was then told that I would in fact have been given an in house warranty? I asked for evidence of this only to be told that they had no record in their file but it would have been added to the receipt. Needless to say when I checked, there was no mention of this warranty. Because the car was purchased through a finance company I said that I would take this up with them only for the dealership to say that they would undertake any required work themselves but at a cost to me. They also asked if I could bring my copy of the receipt so that they could amend it to show that a warranty had been offered. In doing this they said that they would do the repair at a discounted cost. Obviously I refused this attempt to cover their own backs from their error of not registering the car with the agreed warranty. Two independent mechanics have since confirmed that these engine faults were in fact existent from prior to my purchase and both were shocked to discover missing bolts from the engine. The Car has been off the road for 2 months and has ran up repair costs of almost £2,000. The dealership have refused to make any contribution. Needless to say I can't warn people away from these people enough. Do not expect any aftersales service from this company.

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Dealership Information

MR Motorz is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews3.5 out of 5 stars — Rated Average
Excellent
7
Very Good
0
Average
0
Poor
2
Terrible
2

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  • Contact Information

    Address

    MR Motorz
    793 Lincoln Road
    Peterborough
    Peterborough
    PE1 3HE

    Get in touch

    01733 314686
    http://www.mrmotorz.co.uk

    Opening times

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    Dealership Statistics

    54%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About MR Motorz

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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