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Fantastic to deal with, Andy was extremely helpful,informative, no pressure. Bought on-line due to injury after a RTA,can't drive at moment. Pain and stress free way of purchasing a car,nothing was to much trouble. Everything arranged in few days including bank holiday.my new Hyundai,was delivered to my home this morning. Very efficient service, and its more than I could have hoped for,just perfect. Can highly recommend. Looking for a car. Look no further My Motor is all you need.
We Bought A Volkswagen Beetle from this company a month ago and due to the mileage i noticed the timing Belt would need changing. So They agreed to knock £400 of the asking price if we got the work done ourselves. So we collected the Car and brought it home. My wife didnt want to drive the vehicle until the timing Belt was done. So the car remained on our drive until the garage could do the work 7 days later. However When my wife went to take the car for the belt change it broke down a couple of miles later. The fuel line had severed and sprayed diesel all over the engine and under the bonnet emptying the tank and leaving my wife stranded on the side of a busy road. We had to have the car towed into the garage that was due to do the work on the timing belt. They Repaired the fuel lines and mentioned that someone previously had done a makeshift repair on a broken fuel line. The Bill came to over £300.00 for the repair on top of what we had already agreed to pay for the timing belt change. When i spoke to my motors .net They said they would speak to their warranty people. When they came back they said that they would not cover the bill as we should have taken the car to them (impossible when its broken down already) so we are £300.00 out of pocket and now looking to take them to court to recover the costs. Its not just about the money its also a safety issue as the fuel could have landed on the manifold causing a fire and the warranty isnt worth the paper its written on and dont believe their 200 point safety check as its obviously as good as their warranty.
Andy Tucknott in response to Do Not buy a Car from these sharks
Hi Gavin, I’ve just seen your review relating to my-motor.net. I’m having real problems with them too. They’re trying to dismiss their legal obligations and I’m close to taking court action. I’d like to hear about your experiences with them, if it’s not too much trouble? It’ll give more weight to the case if I can prove this is not an isolated incident and other individuals are also having, or have had, similar problems. Trading standards may be more likely to impose sanctions and restrict further trading if you do. The information provided in your review is great. Can you give me additional details, including; the car and date of purchase, the faults, the resolve (or lack of) they proposed, who the individuals were you dealt with, your attempts at resolving the situation and the final outcome. Also, any other individuals (and their contact details) you know who have had problems with them would be great. Any help you can give will be really appreciated. My contact is: firstname.lastname@example.org Thank you, Andy
Recently bought a nice second hand Mazda cx7 from Phil at my-motor.net...what more can I say, nice guy, very informative, puts you at ease. Any questions answered as honestly as he could.. A1*
Phill was amazing, great help. Very smooth from start to finish. Answered all questions we asked.
Part exchanged my 3 door Audi for a 5 door with Phil who was excellent through the whole transaction. Communication was good and the car was in very good condition, would recommend dealing with this company.
Great service few problems with the car where quickly solved with no fuss. The salesman Phil went out of his way to deliver the car to my home
Made purchasing my car a pleasure! When ever I had a question , every one I spoke to on the phone was fully aware and always had the answers / details to hand When I arrived the car was perfectly prepared and the handover was fuss free Thanks to Colin ,Ian and Andy for there input
A big thank you to the team at My Motor.Net at Pembrey. Purchasing a car from them was straightforward. They afforded us plenty of time at the viewing, they weren't at all pushy and were more than happy to answer all of our questions, Overall, a very pleasant buying experience. Many thanks to Ian, Andy and the team.
We purchased a car recently and experienced oustanding service from Ian at My-Motor.Net. He was incredibly helpful and patient which was a deciding factor in our ultimate decision to buy....Also, the after service which we experienced today was equally as outsatanding..In all our years of buying cars this has to be the best..We would like to personally thank Ian for everything and would highly recommend this garage..There is no other place to go...Five out of five... We will be returning to Ian in the future...Alyson and Graham Goss
Recently purchased a Mercedes a class from my.net and the sales rep Colin was absolutely fantastic from start to finish, the car is immaculate, and Colin was friendly and professional .... Couldn't recommend them enough 😁
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