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31 reviews from our car dealer reviews community
Leave a review for My-Motorcar.net
Leave a review

31 reviews from our car dealer reviews community

Leave a review for My-Motorcar.net
Leave a review
"Car Purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A big thank you to the team at My Motor.Net at Pembrey. Purchasing a car from them was straightforward. They afforded us plenty of time at the viewing, they weren't at all pushy and were more than happy to answer all of our questions, Overall, a very pleasant buying experience. Many thanks to Ian, Andy and the team.

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+0 Found this review helpful
"amazing service five out of five"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a car recently and experienced oustanding service from Ian at My-Motor.Net. He was incredibly helpful and patient which was a deciding factor in our ultimate decision to buy....Also, the after service which we experienced today was equally as outsatanding..In all our years of buying cars this has to be the best..We would like to personally thank Ian for everything and would highly recommend this garage..There is no other place to go...Five out of five... We will be returning to Ian in the future...Alyson and Graham Goss

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"Mercedes a class"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a Mercedes a class from my.net and the sales rep Colin was absolutely fantastic from start to finish, the car is immaculate, and Colin was friendly and professional .... Couldn't recommend them enough 😁

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+1 Found this review helpful
"Friendly and helpful service "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Pleased with the car I purchased and with the efficiency of Ian the salesman. He was very helpful and not at all pushy. He answered all my questions about the car I bought. I would use this car dealership again. All the paperwork was completed within four days. Car tax, log book etc.

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+1 Found this review helpful
"Helpful and very accommodating"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Clean, well presented cars, with helpful and accommodating sales staff. No pressure or waffle, Ian our salesman was excellent, allowing us to make our own choices in our own time; even agreeing to a second and much longer test drive to be 100% sure before completing sale. In comparison to other dealerships we have visited over the last few weeks, a refreshing change. We would definitely recommend My Motor.net

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+0 Found this review helpful
"Fiesta st line excellent condition "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I phoned My Motor.net up to view a fiesta st line(18 plate)that I was told was in excellent condition,,,they actually had three of the same cars in the same colour...I was willing to part with £11k to buy one on the day...upon viewing the three cars,all of the wheels on the three fiesta had been kerbed,scratches all around the wheels,when I mentioned this to the owner,he didn’t seem bothered at all and walked away....terrible service,for the sake of them either taking money off or saying that they would refurbish the wheels,they lost out on £11k ,,,,,I certainly won’t be buying or even viewing a car with them again!!!

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+1 Found this review helpful
"Great buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Motor Net made my car buying experience easy with no pressure and great advice, this is my third car I have bought from there and always good quality cars and help and advice when needed.

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+0 Found this review helpful
"Great buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was a pleasure dealing with my-motor.net. Fantastic service and wouldn't hesitate to recommend! Car delivered with no issues, Reliable and professional service.

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+0 Found this review helpful
"Awful customer service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Motor.Net are great at selling you the car but when things go wrong won't answer your calls or txts and can't really fix any problems the first time so you end up taking car back about 7 times and in the end it won't be fixed and the warranty will have run out. Keep well clear of this garage

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+4 Found this review helpful

Andy Tucknott in response to Awful customer service

Hi Paul, I’ve just seen your review relating to my-motor.net. I’m having real problems with them too. They’re trying to dismiss their legal obligations and I’m close to taking court action. I’d like to hear about your experiences with them, if it’s not too much trouble? It’ll give more weight to the case if I can prove this is not an isolated incident and other individuals are also having, or have had, similar problems. Trading standards may be more likely to impose sanctions and restrict further trading if you do. The information provided in your review is great. Can you give me additional details, including; the car and date of purchase, the faults, the resolve (or lack of) they proposed, who the individuals were you dealt with, your attempts at resolving the situation and the final outcome. Also, any other individuals (and their contact details) you know who have had problems with them would be great. Any help you can give will be really appreciated. My contact is: andytucknott@outlook.com Thank you, Andy

"Great people to deal with. Very helpful."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Can't be over generous with praises for My Motor Net. Very helpful and not pushy. Delighted with the car and price. I would recommend to anyone. Would be more than happy to buy from here again even though it is over 100 mile journey.

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Dealership Information

My-Motorcar.net is an Independent dealership that is based in Burry Port. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
31 reviews4 out of 5 stars — Rated Very Good
Excellent
22
Very Good
1
Average
0
Poor
3
Terrible
5

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    Contact Information

    Address

    My-Motorcar.net
    The Car Showroom Dan Lan Road
    Burry Port
    Carmarthenshire
    SA16 0UF

    Opening times
    Mon 9:00 - 17:30
    Tue 9:00 - 17:30
    Wed 9:00 - 17:30
    Thu 9:00 - 17:30
    Fri 9:00 - 17:30
    Sat 9:30 - 17:00
    Sun By Prior Appointment

    Dealership Statistics

    74%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About My-Motorcar.net

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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