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388 reviews from our car dealer reviews community
Leave a review for My Next Car
Leave a review

388 reviews from our car dealer reviews community

Leave a review for My Next Car
Leave a review
"Carol "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a nice little convertible run around for the summer and after 15 days the clutch went on it 😩 because the car was under £2,000 there was no warranty. But I contacted my next car and explained what had happened and they were fantastic so helpful x told me to get 3 quote and they would help me sort the problem, I sorted quotes and they told me get car fixed and invoice them , they were amazing the paid for the hole job thank you so much for your kindness and support from start to finish xxx much thanks to My Next Car. Carol x Peugeot 207.

"Great service and assistance"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a 6 series BMW from Mynextcar very good service at point of sale, even helped me with an issue with the paint which they did not have to, very professional outfit. Much to be recommended. Colin Wills, Norfolk.

"car purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Vauxhall Zafira from My Next Car Ashley was very helpful and friendly definitely recommend this dealership

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"Lack of Customer support"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Now that the vehicle has been moved on, I feel I can take this opportunity to write about my experience with My Next Car. Back in March, I went to take a look at a Dark blue 1988 Toyota MR2 Mark. On the surface, it looked like it was in very good condition, but looks can be deceiving. But, due to my nativity, I still purchased the vehicle and took it on a 2-hour drive home where I started to notice it's the first issue. Whenever I slowed down the vehicle, the engine revs would drop to the point where the engine would stall. At first, I thought this was happening because of how I was driving it, but I later worked out that it wasn't and that there was a major mechanical issue with this vehicle. Now, I was sold this car with 6 months warranty. So I thought I would contact them and get them to resolve the issue. For the next few of months, I was constantly delayed with "Oh the mechanic is busy/away on holiday", "Call me back next week" or "Get a quote near where you live". I made numerous attempts to get a quote, but nobody could figure out why the engine was doing this. Sam didn't seem to care and wasn't interested in assisting me with my problem. There were a couple of other issues with the car as well. I'm under the impression that the MOT was done via a close friend, as I didn't quite understand how that car passed with its brakes (Had to really push the brake pedal to the floor in order to stop), headlights (They weren't aligned). The car also desperately needed a general service as well (The brake fluid was black and nearly done, the oil was quite bad, some rubber seals had worn away) and eventually, I found a rust hole on the side of the car, which looked like someone had attempted to fix it with poly filler and painted over it. You may get lucky at this place, but don't expect a good level of customer service if there's an issue. I just sold the MR2 at a loss because it just didn't seem worth the hassle of trying to push these people in actually standing by their warranty. It felt like that they had no intention of actually resolving my problems and just wanted the car gone. They were quite pushy during the initial sale, constantly reminding me that this was a classic and that'll appreciate in value. Well, Sam, it didn't appreciate in value and the only classic I got from you was a classic case of a dodgy car dealership. My advice is to be a bit more helpful with your customers and be honest about the cars issues.

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+8 Found this review helpful

Joshua Kittle in response to Lack of Customer support

To give an update on my review above, I was contacted shortly after I had posted this review by Hussain, the owner of the My Next Car dealership, to discuss the issues I had with the MR2. He was very apologetic for what had happened and also informed me that the gentlemen, who i named in my review above, has recently been dismissed from the company due to his general behaviour towards other customers. Hussain then offered to cover me for the costs I had paid for the cars repairs, and also some of what I had lost when I sold the vehicle (as you often lose money when you sell a car on), which I gladly accepted. I would like to thank him, and his team (as I had some emails from them as well), for making the effort in contacting me and being upfront and honest about what had happened. The issue has now been put to rest.

"Overwhelming Experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m a very proud owner of Mercedes C Class, my experience with the dealership was fantastic, I saw the car and collected it the following week, I didn’t even test drive the car as I had up most faith and trust with the team and the car drives superb. I also like to thank Ash and Paramjit who also paid for a new spare key. I deffinetley will recommend to friends and family and will surly buy my next car from them again. God bless you guys

"Not good"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I paid almost 40k for a car. Was told car was immaculate. When car was received in darkness I never noticed several issues. any of the team have no interest whatsoever. None of my issues are covered under warranty, they never respond to emails I would highly recommend anybody to avoid them. Please beware

"They resolved my issues after the sale!"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Those guys are trustworthy, I had an issue with the car after the sale but they took it in warranty although I took the car abroad.

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+0 Found this review helpful
"Extremely efficient and genuine."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a BMW M Sport 525i from this dealership and have to say that it was worth every mile I travelled from Portsmouth to view/purchase. The level of customer service can be demonstrated by the fact that they let me drive the car away even though the electronic bank transfer had not fully cleared and, they posted back a briefcase to me which I had stupidly left behind. The car was in superb condition for its age and I believe the agreed purchase price to be a good and fair reflection. Only 4 days since purchase I know, but I would certainly highly recommend this company to all. Well done Sam and team!

"Excellent service, professional, Honest"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Visit this family owned and run dealer if you want a great buying experience and the best choice of cars from classics to super cars. I bought a Bentley Brooklands after seeing an ad on autotrader. Everything was as it should be, condition, spec and the test drive went well. Great price for my old car in part exchange too. Collection as a little delayed due to time taken to change the reg plates. All cars come with parts and labour warranty which they honour well as I had a couple of problems in the first week of owning the car and My Next Car asked me to have the work completed and to forward the invoice. As promised this was paid and I now have my dream car and enjoying every minute of it. I would recommend My Next Car to anyone looking to buy a used or nearly new car.

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+0 Found this review helpful
"Really pleased"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Phoenix yellow m3 convertible with really low mileage from My Next Car, Really nice car not exactly as described but made a deal with Jamie, and decided I would deal with the minor issues, all my checks checked out,bought the car and really happy. Would I buy from them again. YES, Barry, Bristol.

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Dealership Information

Welcome to My Next Car

Established for 10 years, we are a family run business based in Sandy, Bedfordshire. We are very easy to locate, our dealership is based just 14 Miles from the M1 and we are located on the A1. We offer a large variety of quality used vehicles which we source from private sellers and Main Dealerships, allowing us to offer competitive trade prices.

Quality car retailer of Sandy

We offer for sale Pre owned Budget, Prestige, 4x4's, luxury, Classic and Performance marques such as:

Audi, Ferrari, Land Rover, BMW, Mercedes Benz, Aston Martin, Honda, Porsche, Toyota, VW, Jaguar, Bentley, Range Rover, and Volvo.

You are guaranteed a friendly service by our team at all times, quality and value comes first, we understand that vehicle purchasing is essential, therefore sometimes unpleasant, our goal is to provide our customers with an enjoyable and relaxed atmosphere, honest service by satisfying every customer with a practical transportation and needs with a quality vehicle.

We do offer a pick up service from the following locations which are Sandy, Bedford and St Neots Bus and Train Stations. We do also arrange pick up from all London Airports such as Gatwick, Heathrow, Luton and Stansted, these services are available to all our customers however notification will be needed.

Benefits of buying with My Next Car

Buy from My Next Car today and receive these benefits:

  • Same day Buy & Drive
  • Test-drive available
  • pre-delivery inspection and services
  • Finance available

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
388 reviews4.7 out of 5 stars — Rated Excellent
Excellent
353
Very Good
17
Average
1
Poor
4
Terrible
13

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    Contact Information

    Address

    My Next Car
    67 London Road
    Sandy
    Central Bedfordshire
    SG19 1DH

    Get in touch

    01767 680550
    http://www.my-next-car.co.uk/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 19.00
    Sun 10.00 - 18.00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About My Next Car

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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